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CompTIA A+ 220-1101 JD > Jason Dion - CompTIA A+ 1101 Exam Prep #02 > Flashcards

Jason Dion - CompTIA A+ 1101 Exam Prep #02 Flashcards

1
Q

Tim’s laptop was recently upgraded to Windows 11 but is now running more slowly due to the increased memory requirements. He has decided to install some additional RAM to speed up the laptop. Which of the following should he install?

A.SODIMM
B.GDDR5
C.VRAM
D.DIMM

A
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2
Q

You are troubleshooting a network connection issue between the wall jack in a user’s office and the switch in the communications closet. When you plug a network cable into the wall jack, there is no connection. You check the switch in the communications closet to determine if the wall jack is properly connected to the switch. Unfortunately, none of the cables in the communication closet are labeled. Which of the following tools should you use to determine which cable in the communications closet is connected to the wall jack in the user’s office since none of the cables are properly labeled?

A.Multimeter
B.Punching tool
C.Loopback plug
D.Tone generator and probe

A

D.Tone generator and probe

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3
Q

Which of the following types of power supplies allows the installer to attach or remove cables from the power supply as needed to reduce cable clutter inside the computer’s case?

A.Redundant power supply
B.Modular power supply
C.Dual voltage power supply
D.750 watt rated power supply

A

B.Modular power supply

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4
Q

Which of the following ports is used for the request and distribution of DHCP configuration information?

A.162
B.80
C.67
D.53

A

C.67

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5
Q

Users are complaining that they are unable to connect to the wireless network when seated in the breakroom. You are troubleshooting the issue and have questioned the employees in the area about the issue. You have determined that it was working properly yesterday, but this morning it stopped working. You also determined that there was a power outage earlier this morning for about 10 minutes. After gathering this information and identifying the symptoms of the problem, what should you do NEXT according to the network troubleshooting methodology?

A.Establish a theory of probable cause
B.Implement preventive measures
C.Establish a plan of action to resolve the problem
D.Document findings and actions

A

A.Establish a theory of probable cause

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6
Q

Which button on a desktop computer begins a reboot of the computer without power being removed from the computer’s components?

A.Hibernate
B.Reset
C.Power
D.Suspend

A

B.Reset

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7
Q

Jason presents a “how to pass your certification exams on the first attempt” lesson for his students using an overhead projector. After 24 minutes, the project goes blank. Jason allows the students to take a 15-minute coffee break while he attempts to turn the project back on. The project runs for another 4 minutes and then turns off again. What is MOST likely wrong with the projector and the laptop setup?

A.The laptop’s display driver needs to be updated
B.The HDMI cable is unplugged
C.The projector is overheating
D.The sleep setting on the laptop is too short

A

C.The projector is overheating

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8
Q

The printer in the Dion Training offices routinely has issues anytime there is a power outage. The printer is a multi-function, network-enabled printer that connects directly to the network switch using a CAT 5e cable. Which of the following should you do to resolve this continuing issue?

A.Disable the SSID broadcast on the wireless access point
B.Update the print drivers on each employee’s machine
C.Rollback the print drivers on the print server
D.Configure a static IP for the printer

A

D.Configure a static IP for the printer

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9
Q

Jason recently purchases a wearable fitness tracker to count the number of steps he is taking each day. Which of the following technologies is used to determine how many steps he takes each day?

A.Accelerometer
B.Digitizer
C.NFC
D.Inverter

A

A.Accelerometer

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10
Q

Which of the following describes the IP address of a router to which packets destined for a remote network should be sent by default?

A.Static IP
B.Dynamic IP
C.Gateway
D.Subnet mask

A

C.Gateway

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11
Q

What is the simplest and most cost-efficient way to allow other network users to access a printer if the printer does not have an RJ-45 or WiFi adapter available?

A.Establish a print share on the local host
B.Order a printer port converter to share a non-networked printer
C.Establish a printer share on the network switch
D.Order another printer with network capabilities and share it on the network

A

A.Establish a print share on the local host

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12
Q

Which of the following is an APIPA or link-local address?

A.33.52.7.83
B.192.168.1.34
C.127.0.0.1
D.169.254.64.23

A

D.169.254.64.23

Any address from 169.254.1.0 to 169.254.254.255 is considered an APIPA address. An APIPA address is also referred to as a link-local address. Automatic Private IP Addressing (APIPA) is a feature of Windows-based operating systems that enables a computer to automatically assign itself an IP address when there is no Dynamic Host Configuration Protocol (DHCP) server available to perform that function.

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13
Q

You are installing Windows 2019 on a rack-mounted server and hosting multiple virtual machines within the physical server. You just finished the installation and now want to begin creating and provisioning the virtual machines. Which of the following should you utilize to allow you to create and provision virtual machines?

A.Terminal services
B.Device manager
C.Disk management
D.Hypervisor

A

D.Hypervisor

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14
Q

When using a Type 1 hypervisor virtualized environment, which of the following hardware types is necessary to connect the VMs to the corporate network?

A.VDI
B.VPN
C.Virtual NIC
D.VNC

A

C.Virtual NIC

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15
Q

Jason is teaching a CompTIA course at a large company, but they do not allow non-employees to connect to their network. Since Jason needs the Internet for an in-class demonstration, he connects his laptop to his iPhone over Wi-Fi and essentially connects to the Internet using the smartphone as a modem. Which of the following terms best describes this configuration?

A.USB tethering
B.Hotspot
C.Tunneling
D.Baseband update

A

B.Hotspot

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16
Q

Dion Training has recently installed a new VoIP telephone service in their offices. The employees are now complaining that their phone calls are being dropped during the middle of their conversations. The company has a single 48-port gigabit ethernet layer 3 switch that supports their desktops, laptops, and VoIP devices. Which of the following should the company do to prevent VoIP calls from dropping?

A.Enforce MAC filtering
B.Configure the DHCP server
C.Increase the MTU
D.Implement QoS (Quality of Service)

A

D.Implement QoS (Quality of Service)

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17
Q

On Saturdays, your best friend goes to the local farmer’s market to sell his homemade craft root beer. He wants to add the ability to take credit card payments from customers on his mobile phone. Which of the following devices should he purchase and configure?

A.DB-9 reader
B.Bluetooth card reader
C.Memory card reader
D.IR reader

A

B.Bluetooth card reader

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18
Q

Which of the following types of networking hardware is installed in a computer or server to connect to an ethernet switch using a CAT 6 cable?

A.Network interface card
B.Cable modem
C.Digital subscriber line
D.Optical network terminal

A

A.Network interface card

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19
Q

Which of the following types of networking hardware is used to create network infrastructures within the cloud?

A.Optical network terminal
B.Software-defined networking
C.Digital subscriber line
D.Cable modem

A

B.Software-defined networking

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20
Q

Your boss is looking for a recommendation for a backup solution that can backup non-sensitive data in the most cost-efficient way. The company already has an Office 365 subscription for each employee. The employees should be able to backup and access their data from anywhere using their laptops, smartphones, or tablets. Which of the following solutions should you recommend?

A.iCloud
B.OneDrive
C.G Suite
D.AWS S3

A

B.OneDrive

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21
Q

An auto mechanic needs to purchase a new printer for their shop. The printer will be used to create estimates and invoices for their customers. The printer must support the ability to create duplicate invoices using multiple sheets of paper separated by carbon paper using tractor-fed paper. Which of the following types of printers should be used?

A.Thermal
B.Impact
C.Inkjet
D.Laser

A

B.Impact

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22
Q

(This is a simulated Performance-Based Question. On the real exam, you may be given a chart with numerous ports and protocols and be asked to drag and drop them to match the ports with the protocols.) What ports do FTP and SFTP utilize?

A.21,22
B.21,23
C.20,21
D.22,23

A

A.21,22

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23
Q

You are troubleshooting an older wireless network that is running Wireless G (802.11g). This network appears to have a lot of collisions and interference. You look up the configuration on two of the three access points in the areas and see they are using Channel 1 and Channel 6. To prevent interference and ensure non-overlapping of the channels, what channel should the third access point utilize?

A.Channel 9
B.Channel 11
C.Channel 12
D.Channel 10

A

B.Channel 11

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24
Q

Your company uses a virtual desktop infrastructure (VDI) environment for employees to access their desktop applications. To allow employees access to the VDI environment, the company is installing thin clients in each employee’s office. Which THREE of the following tasks must you first complete to install a thin client for a new employee?

A.Connect the thin client to the network
B.Connect the thin client to a printer
C.Install the necessary applications
D.Install the operating system
E.Connect the device to a second monitor
F.Install the latest security updates

A

A.Connect the thin client to the network
C.Install the necessary applications
F.Install the latest security updates

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25
Q

You just received a phone call from one of your customers regarding an old monitor. The monitor uses a VGA port, and the customer is worried because they only have an old VGA cable that has a few pins broken off. The customer asks you what would happen if they used that cable to connect the monitor over VGA. What would MOST likely happen?

A.The monitor will cause distorted images on the screen
B.The monitor will be dim or start to flicker
C.The monitor will be black and white
D.The display will show incorrect colors on the screen

A

D.The display will show incorrect colors on the screen

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26
Q

You are troubleshooting a computer that will not boot. You do not hear anything when you attempt to boot the computer, but you smell something that reminds you of burning plastic. Which of the following tools should you use to diagnose the problem with this computer?

A.Cable tester
B.Power supply tester
C.ESD strap
D.Toner probe

A

B.Power supply tester

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27
Q

A computer technician tries to determine if a computer with an Intel i7 processor has virtualization enabled to run a second operating system within VirtualBox. Which of the following should be checked to determine if the system can run a virtual machine?

A.Enable virtualization within Windows
B.Enable virtualization within the BIOS
C.Verify AMD-V is installed
D.Verify Hyper-V is installed

A

B.Enable virtualization within the BIOS

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28
Q

What is used to distribute traffic across multiple sets of devices or connections to increase the overall efficiency of the network and its data processing?

A.Traffic shaping
B.Fault tolerance
C.High availability
D.Load balancing

A

D.Load balancing

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29
Q

What is the fifth step of the CompTIA troubleshooting methodology?

A.Establish a plan of action to resolve the problem and implement the solution
B.Verify full system functionality and, if applicable, implement preventative measures
C.Test the theory to determine the cause
D.Document findings, actions, and outcomes

A

B.Verify full system functionality and, if applicable, implement preventative measures

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30
Q

Which of the following is a security concern when dealing with virtual machines?

A.Rogue VM
B.Symmetric multiprocessing
C.Resource pooling
D.Virtual NIC

A

A.Rogue VM

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31
Q

An employee at Dion Training complains that their smartphone is broken. They state that it cannot connect to the internet, nor can it make or receive phone calls and text messages. You ask them to start up the music player on his phone, and it opens without any issues. It appears the common issue has to do with the device’s network connectivity. Which of the following is MOST likely the problem with this smartphone?

A.Airplane mode is enabled on the device
B.The cellular radio in it is broken
C.The Bluetooth connection is disabled
D.The VPN password was entered incorrectly

A

A.Airplane mode is enabled on the device

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32
Q

What type of expansion bus technology uses lanes with point-to-point communication paths between two components on the motherboard?

A.PCI-X
B.AGP
C.PCIe
D.PCI

A

C.PCIe

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33
Q

Eleanor, a user, contacts the help desk to report that her workstation will not boot up this morning. The help desk technician verifies that the workstation’s memory, power supply, and monitor function properly. The technician believes that the hard drive is not recognized by the system based on an error message displayed on the screen. Which of the following error messages was being displayed?

A.Operating system not found
B.BIOS ROM checksum error
C.Not boot device available
D.NTLDR not found

A

C.Not boot device available

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34
Q

You have been asked to set up the email on a corporate laptop. The employees of Dion Training are only allowed to receive their email on one device. The email should be removed from the server’s mailbox whenever the client connects to the server to download the messages. Which of the following mail protocols should you configure to allow an employee to receive their mail on their laptop and meet these requirements?

A.HTTPS
B.POP3
C.SMTP
D.IMAP

A

B.POP3

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35
Q

You want to build a virtualization workstation that will be used to run four different server operating systems simultaneously to create a test lab environment. Each guest operating system only requires 20 GB of storage on the host workstation. Which of the following is the MOST important piece of hardware needed for this system to run efficiently?

A.Multi-core processor
B.5400 RPM hard disk drive
C.ATC motherboard
D.Dedicated GPU

A

A.Multi-core processor

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36
Q

Which of the following is the virtualization technology supported by most modern Intel processors?

A.HT
B.Intel-V
C.VT
D.AMD-V

A

C.VT

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37
Q

A user has reported that their workstation is running slowly. You perform a reboot of their workstation and receive a S.M.A.R.T. error during the boot-up process. Which of the following actions should you perform FIRST?

A.Reformat the hard drive
B.Backup the hard drive
C.Run diskpart
D.Run chkdsk

A

B.Backup the hard drive

38
Q

Which of the following components would require you to de-solder the old part from the laptop to install and solder in a new one?

A.DC jack
B.Screen
C.Battery
D.Cellular card

A

A.DC jack

39
Q

You work as a PC Technician for a real estate company. The company has decided to use laptops instead of desktops in the office so that the real estate agents can easily take their laptops with them when they leave to show properties for sale. You want to create an easy solution for the agents to quickly connect an external monitor, keyboard, mouse, a wired network connection, and an additional hard drive for storage to the laptop whenever they come back into the office. Unfortunately, the laptops used by the agents don’t have a built-in wired network connection. Which type of device should you choose to provide all the functionality above?

A.Docking station
B.Port replicator
C.USB 4-port hub
D.Thunderbolt

A

A.Docking station

40
Q

Jason’s new iPhone has locked up, and the touchscreen is unresponsive. He tries to tap the screen, press the buttons, and still, nothing happens. What should he do next?

A.Hold down power and volume up buttons simultaneously for 10 seconds, then slide to power off
B.Hold down the home button for 10 seconds, then slide to power off
C.Hold down power and volume down buttons simultaneously for 10 seconds, then slide to power off
D.Hold down the power button and then the sleep/wake button simultaneously for about 10 seconds

A

C.Hold down power and volume down buttons simultaneously for 10 seconds, then slide to power off

41
Q

Which of the following network standards allows a networking device to provide up to 15.4W of power to a connected device?

A.802.3at
B.802.3af
C.802.11s
D.802.11ac

A

B.802.3af

42
Q

While troubleshooting a switch at the Dion Training offices, you believe that one of the ports on a switch is defective. To prove your hypothesis, which of the following tools should you use?

A.Crimper
B.Cable tester
C.Punchdown toll
D.Loopback plug

A

D.Loopback plug

43
Q

You have just installed a second monitor for a salesperson’s workstation. The user wants to clone the display so that both monitors show the exact same image. This will allow them to see one of the displays while their customer sees the other from across their desk. When you connect the second monitor and clone the display, the second monitor displays text twice as large as the other monitor. Which of the following settings should you configure?

A.Resolution
B.Color depth
C.Refresh rate
D.Extended mode

A

A.Resolution

44
Q

A customer is trying to configure an 802.11b wireless card in an old laptop to connect to an 802.11g wireless router. When the customer scans for the wireless network’s SSID (Dion-Corp), it is not displayed within Windows. What is the MOST likely reason that the SSID is not being displayed?

A. The wireless router is configured with WPA2 encryption
B.802.11g and 802.11b use different frequencies
C.The broadcast is disabled on the wireless router
D.The wireless router is not configured for DHCP support

A

C.The broadcast is disabled on the wireless router

45
Q

Your company has decided to upgrade its legacy phone system to use VoIP devices instead. The new phones will download the configurations from a server each time they boot up. Which of the following ports needs to be opened on the firewall to ensure the phones can communicate with the TFTP server and download their boot-up configurations?

A.53
B.21
C.69
D.161

A

C.69

46
Q

You want to build a new gaming computer but intend to reuse as many of the parts as possible from your old computer. You have determined that the motherboard and the case will be reused, and you will purchase a new graphics card, sound card, network interface card, and a USB 3.0 expansion card to increase your system’s overall speed and performance. You are a bit worried that your old computer’s power supply may not be able to support all of these new expansion cards. Which of the following cards is MOST likely to consume the most power during operations and require you to purchase a new power supply to support it?

A.Graphics card
B.NIC
C.Sound card
D.USB 3.0

A

A.Graphics card

47
Q

Jason is printing out a copy of Dion Training’s new logo on his color laser printer. When the logo is printed, the blue color does not appear to be the same as the one on the screen. Jason believes the issue is an incorrect chroma display between the monitor and the printer. Which of the following solutions would best fix this issue?

A.Replace the toner cartridge since the printout is faded
B.Update the print drivers to ensure they are operating properly
C.Calibrate the monitor and printer to use the same color profile
D.Set the color profile to a sepia tone to eliminate the issue

A

C.Calibrate the monitor and printer to use the same color profile

48
Q

You have been assigned a trouble ticket for a workstation that is unable to boot. When you arrive at the workstation, you recognize an error message on the screen that reads, “Error loading operating system, BOOTMGR is missing, Press Ctrl+Alt+Del to restart.” Which of the following actions should you take first?

A.Reboot the computer into the BIOS to see if the boot order is set to HDD
B.Reboot the computer and allow it to load back into Windows
C.Reboot the computer into the Windows 10 repair console “Bootrec /fixmbr” at the command prompt
D.Reboot the computer into recovery mode and initiate the disk restoral process

A

C.Reboot the computer into the Windows 10 repair console “Bootrec /fixmbr” at the command prompt

49
Q

Which RAID solution will provide the BEST speed and redundancy for a backup and disaster recovery server?

A.RAID 1
B.RAID 10
C.RAID 0
D.RAID 5

A

B.RAID 10

50
Q

Which of the following cables supports both charging and data transfer with a non-directional connector inserted into a port on the device?

A.USB-C
B.Mini-USB
C.Micro-USB
D.USB-A

A

A.USB-C

51
Q

Which of the following types of networking hardware is used to connect two dissimilar networks such as connecting a local area network (LAN) to the wide area network (WAN)?

A.Managed switch
B.Hub
C.Access point
D.Router

A

D.Router

52
Q

A technician is troubleshooting a newly installed WAP that is sporadically dropping connections to devices on the network. Which of the following should the technician check FIRST during troubleshooting?

A.WAP SSID
B.WAP placement
C.Encryption type
D.Bandwidth saturation

A

B.WAP placement

53
Q

Which of the following is used when a CDMA smartphone attempts to connect to the cellular network while traveling? (Select ANY that apply)

A.PRI (Preferred Roaming Index)
B.Firmware
C.Baseband
D.PRL (Preferred Roaming List)

A

A.PRI (Preferred Roaming Index)
D.PRL (Preferred Roaming List)

54
Q

Which of the following is NOT considered part of the Internet of Things?

A.ICS
B.SCADA
C.Smart television
D.Laptop

A

D.Laptop

55
Q

What type of connector can be inserted into the port in either direction without damaging the port?

A.USB Type C
B.FireWire
C.USB Type B
D.USB Type A

A

A.USB Type C

56
Q

Several users at an adjacent office building report intermittent connectivity issues after a new flag pole was installed between the two offices. The network technician has determined the adjacent office building is connected to the main office building via an 802.11ac bridge. The network technician logs into the AP and confirms the SSID, encryption, and channels are all correct. Which of the following is MOST likely the cause of this issue?

A.Signal attenuation
B.DHCP exhaustion
C.Incorrect antenna type
D.Bandwidth saturation

A

A.Signal attenuation

57
Q

A computer technician is configuring a NAS for a company to store their corporate data. The technician has only two hard drives available for use and needs to ensure that the data’s fault tolerance and redundancy. Which of the following would be is the best configuration to implement?

A.RAID 1
B.RAID 10
C.RAID 5
D.RAID 0

A

A.RAID 1

58
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the port cluster.)

Image of the back of a motherboard and its ports.

Using the image above, which of the following correctly indicates the port labeled as K?

A. IBM PS/2 Keyboard Port ([purple)
B. USB 2.0
C. S/PDIF (Sony/Philips Digital Interface)
D. HDMI
E. VGA
F. DVI-D
G. USB 3.0
H. IEEE 1394 Port/Firewire
I. GbE (Gigabit Ethernet) LAN/RJ-45/Ethernet
J. DisplayPort
K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)[audio cluster]

A

K. Analog 7.1 Surround (Blue) Line-in, (Green) Front speakers / Headphones, (Pink) Mic
(Orange) Center/Sub, (Black) Rear Speakers, (White/Grey) Side Speakers)[audio cluster]

59
Q

Your company’s printer is displaying an error of “Replace cartridge 1. Filament is empty.” Based on this error, what kind of printer is your company using?

A.Impact
B.Laser
C.Inkjet
D.Thermal
E.3-D

A

E.3-D

60
Q

Which of the following network configurations on a virtual machine are used to prevent the VM from accessing the internet, but still allow it to communicate with other VMs on the host and the host itself?

A.External
B.Localhost
C.Private
D.Internal

A

D.Internal

61
Q

Which of the following ports are used by the NetBIOS protocol to share files and printers on a Windows network? (Select ANY that apply)

A.139
B.110
C.21
D.443

A

A.139

62
Q

Jason is attending the CompTIA Partner’s Summit convention this year. While at the conference, Jason will need to ensure his smartphone has enough battery power to last the entire day without having to recharge it since it is hard to find an available electrical outlet in the conference rooms. Jason needs to ensure his smartphone is always available for use to receive updates from his team back home, as well. Which of the following would you recommend Jason use to ensure he can use the phone all day without his smartphone running out of power?

A.Bring a power strip so that more than one person can use an electrical wall outlet
B.Use a wireless charging pad
C.Set the smartphone to airplane mode
D.Use a smartphone case with a built-in battery

A

D.Use a smartphone case with a built-in battery

63
Q

Dion Training’s video editor wants to install a new dedicated GPU using an expansion card. Which of the following should they verify before installing the new card?

A.The power supply supports a 12 VDC input
B.The number of SATA connectors available
C.The power supply’s wattage rating
D.The power supply efficiency rating

A

C.The power supply’s wattage rating

64
Q

You are setting up a new wireless network at the local branch of your community’s public library. Previously, the library only had a small wired network that relied on statically assigned IP addresses. You just finished installing all of the wireless access points. You configured a server to automatically provide an IP address to wireless clients when connecting to one of the wireless access points. To test the new wireless network, you turn on your wireless adapter on your laptop and connect to the network. Your laptop is automatically assigned an IP address of 192.168.1.12 from the DHCP server, and you can ping the default gateway of 192.168.1.1. You open a web browser and attempt to connect to diontraining.com, but you cannot connect and instead receive an error. You attempt to ping the IP address for the Google DNS server (8.8.8.8) and are successful. Which of the following should you attempt to do NEXT to resolve this issue?

A.Verify that the DHCP server is properly configured to provide the IP address of a DNS server
B.Enable DHCP inside of your laptop’s network adapter settings
C.Disable the Broadcast SSID option for the wireless access point
D.Disable the Windows Firewall to ensure it isnt blocking your access to the website

A

A.Verify that the DHCP server is properly configured to provide the IP address of a DNS server

65
Q

What type of cloud service provides instant access to servers and switches, quickly provisioned, and available for management over the internet?

A.SaaS
B.IaaS
C.DaaS
D.PaaS

A

B.IaaS

66
Q

A client claims that their computer keeps rebooting itself without warning. Which of the following is the BEST action you should take to investigate and troubleshoot this issue?

A.Replace the cooling fan
B.Reinstall the operating system
C.Test the power supply
D.Replace the power supply

A

C.Test the power supply

67
Q

You are traveling to Thailand on a business trip. Your laptop’s touchscreen display is visibly flickering between being too bright and too dim when plugged into the power outlet at a local coffee shop. You take your laptop to your hotel room, and you notice it doesn’t flicker when plugged in there. Which of the following is the MOST likely cause of this issue?

A.The battery of the laptop is failing to charge
B.The coffee shop was experiencing power fluctuations that led to the flickering of the display
C.The inverter of the laptop is faulty
D.The digitizer of the laptop is faulty

A

B.The coffee shop was experiencing power fluctuations that led to the flickering of the display

68
Q

Which of the following is true of a dedicated video card in a computer system?

A.Less expensive than an integrated video card
B.Cannot be upgraded or replaced
C.Can be upgraded or replaced
D.Share the use of the system’s memory

A

C.Can be upgraded or replaced

69
Q

You are working at the service desk when a customer calls up and complains that their laptop’s monitor looks strange. When pressed for further details, they state that there are black bars on the left and right sides of the screen and that the image appears squashed and distorted. What is MOST likely the cause of this issue?

A.Bad video card
B.Incorrect display resolution
C.Incorrect color depth
D.External RF interference

A

B.Incorrect display resolution

70
Q

Which of the following components of a color laser printer is used to combine the 4 colors before printing them to the paper in one pass?

A.Transfer belt
B.Pickup roller
C.Duplexing assembly
D.Transfer roller

A

A.Transfer belt

71
Q

The projector in the Dion Training conference room is creating a distorted image when in use. The technician measures the top of the screen at 72” wide and the bottom of the screen at only 66” wide. The technician checks the projector’s resolution and the resolution in the operating system’s display settings. They notice that they are both set correctly to HDTV (1920 x 1080) mode. Which of the following settings on the project should the technician adjust to fix this distortion?

A.Keystone
B.Contrast
C.Color depth
D.Brightness

A

A.Keystone

72
Q

(This is a simulated PBQ. If you had this question on the real exam, you would be asked to drag-and-drop a label with the component’s name onto the proper location on the motherboard.)

A. Audio connector
B. PATA connector
C. Front (panel) connector
D. USB connector
E. CPU Slot
F. Memory Slot
G. PCIe x1
H. PCIe x4
I. Port Cluster
J. Mini PCIe
K. Mainboard Power
L. CPU Power
M. PCI
N. CMOS Battery
O. SATA connection
P. PCIe x16
Q. Fan Power
R. PCIe x8
S. Reset Jumper
T. AGP

Using the image of the motherboard above, which of the following correctly indicates the circled area?

A

J. Mini PCIe

73
Q

Dion Training just installed a file server in VLAN 101 and their user workstations in VLAN 102. The users are unable to access the new file server from their workstations. Which of the following devices needs to be installed to allow users in VLAN 102 to access the resources in VLAN 101?

A.Wireless access point
B.Hub
C.Unmanaged switch
D.Router

A

D.Router

74
Q

Your office has a legacy wide-format printer that must be connected to your network. The connection on the printer is an older DB-9 serial connection. What is the BEST option for connecting this legacy device to your corporate network?

A.Purchase a wireless print server and connect it to the printer via USB
B.Purchase an RS-232 to RJ-45 adapter so that you can connect it to the network
C.Configure a reverse proxy on the printer as a DNS workaround
D.Purchase an inexpensive RS-232 to USB adapter to connect it the network

A

B.Purchase an RS-232 to RJ-45 adapter so that you can connect it to the network

75
Q

Your boss is looking for a recommendation for a cloud solution that will only allow for both onsite systems and cloud services to work together seamlessly. What type of cloud model should you recommend?

A.Hybrid Cloud
B.Private Cloud
C.Public Cloud
D.Community Cloud

A

A.Hybrid Cloud

76
Q

Jason is building a new gaming computer for his son. Jason has calculated that the required wattage needed is 420 watts to the video card and all of the other internal devices. Which of the following power supplies should Jason purchase to meet the minimum power requirements for this computer?

A.250 W
B.525 W
C.350 W
D.750 W

A

B.525 W

77
Q

Which of the following technologies would allow your laptop to share content with a mobile device wirelessly using touchless transfer?

A.NVMe
B.mPCIe
C.NFC
D.USB-C

A

C.NFC

78
Q

Tom, a salesman, is trying to print a 3-page report to the network printer located in the Sales department’s office space. He walks over to the printer but doesn’t see the pages in the printer’s output tray. He checks the on-screen display of the printer, but he doesn’t see any errors listed. Tom tries a few more times, but he gets the same results. Frustrated, Tom selects the network printer for the Customer Service department and sends his print job there. He walks over to their offices and finds his 3-page report sitting in that printer’s output tray. Tom asks you to help him solve this printing problem. What action should you take FIRST to help solve Tom’s problem?

A.Verify that Tom has been sending the document to the correct network printer’s queue
B.Ask one of Tom’s coworkers to attempt to print something to the Sales department’s printer to verify it is working properly
C.Stop and restart the PC’s print spooler service using your administrator account
D.Log in to the network’s print server, stop, and restart all of the shared printer queues, and then try to reprint the document

A

A.Verify that Tom has been sending the document to the correct network printer’s queue

79
Q

You are configuring a workstation to be used as a point of sale (POS) device. Which of the following peripherals should you install with the device?

A.Webcam
B.Memory card reader
C.Flatbed scanner
D.Signature pad

A

D.Signature pad

80
Q

What type of network cable should be used to prevent crosstalk?

A.Plenum
B.STP
C.UTP
D.RJ-11

A

B.STP

81
Q

An employee’s workstation will operate for a short period of time, but then it unexpectedly shuts down. When you check the workstation, you hear the hum of the cooling fans. What is most likely the issue?

A.Defective case fan
B.CPU overheated
C.GPU overheated
D.Defective NIC card

A

B.CPU overheated

82
Q

Which of the following types of optical discs can only support storing up to 700 MB on a single piece of media?

A.SD
B.CD-RW
C.BD-R
D.DVD-R

A

B.CD-RW

83
Q

What command is used to test if your own network card’s driver is working properly?

A.ping 127.0.0.1
B.ping 8.8.8.8
C.ping 192.168.1.1
D.ping 1.1.1.1

A

A.ping 127.0.0.1

84
Q

Which of the following ports should you block at the firewall if you want to prevent a remote login to a server from occurring?

A.143
B.21
C.22
D.80

A

C.22

85
Q

Which of the following protocols operates over port 3389 by default?

A.POP3
B.SSH
C.Telnet
D.RDP

A

D.RDP

86
Q

Dion Training has asked you to consult on the installation of their new file server. The current server consists of a RAID 5 array with three 1 TB 7200 RPM hard disk drives. Due to the increased reliance on the new file server, you have been asked to recommend a RAID solution that will help ensure there is no unscheduled downtime, no data loss, and increase speed/performance over the current file server. Based on these requirements, which of the following RAID solutions should you recommend?

A.RAID 1
B.RAID 10
C.RAID 0
D.RAID 5

A

B.RAID 10

87
Q

What is the name of the networking protocol used by macOS to find available printers on the network to use?

A.Bonjour
B.Cloud Print
C.Line Printer Daemon
D.Internet Printing Protocol

A

A.Bonjour

88
Q

Tony, a system administrator, set up a printer on John’s workstation. During the setup, Tony was able to print a test page. Later, when John attempted to print a document, an error message was displayed that indicates access was denied to the printer. John tried to restart the printer and workstation, but the same error message is displayed when he attempts to print a document. Which of the following MOST likely caused this issue?

A.The user lacks adequate security permissions to the printer
B.The printer lacks the memory required to process the document
C.The printer is offline
D.The print spooler is hung and must be restarted

A

A.The user lacks adequate security permissions to the printer

89
Q

You connect a VOIP (Voice over Internet Protocol) device on a user’s desk and need to connect it to a PoE-enabled (Power over Ethernet) switch located in a communications closet about 150 feet (approximately 50 meters) away. Which of the following cables should you select to connect the VOIP device to the switch?

A.Fiber
B.CAT 6
C.CAT 3
D.Coaxial

A

B.CAT 6

90
Q

Which of the following cellular technologies was not widely used outside of the United States?

A.CDMA (code division multiple access)
B.GSM (global system for mobile communication)
C.3G
D.4G

A

A.CDMA

CompTIA A+ 220-1101 JD (16 decks)

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