Jason Dion - CompTIA A+ 1001 Exam Prep #3 Flashcards
You are attempting to build a new gaming workstation and have just finished installing the motherboard and the processor. You are about to begin installing the memory and notice that there are 4 DIMM sockets on the motherboard labeled 0, 1, 2, and 3. Two of these are colored red, and two are colored blue. Which of the following should you do FIRST?
A. Install 2 DDR4 memory modules into the red slots
B. Consult the motherboard’s manual
C. Install 2 DDR4 memory modules into 0 and 1 slots
D. Install 2 DDR4 memory modules into 2 and 3 slots
E. Install 2 DDR4 memory modules into the blue slots
B. Consult the motherboard’s manual
What type of connector is most commonly used to terminate an Ethernet cable?
A. RJ-45
B. DB-9
C. RG-59
D. RG-6
A. RJ-45
A technician is troubleshooting an issue with a workstation. The workstation is able to ping 8.8.8.8 successfully, but it is unable to access Facebook.com. Which internal network server is MOST likely causing these issues?
A. FTP server
B. DHCP server
C. SMTP server
D. DNS server
D. DNS server
Your boss has requested that you replace all of the hubs in the network with switches. What is the MOST likely reason for doing this?
A. Using hubs causes too many collisions on the network
B. There are no more ports available on the hubs
C. An individual port has gone bad on one of the hubs
D. PoE (Power over Ethernet) is not supported by the hubs
A. Using hubs causes too many collisions on the network
Which of the following devices would allow you to control and provide input commands to multiple servers within the same server rack using a single set of input devices?
A. Touchpad
B. Mouse
C. KVM (Keyboard-Video-Mouse)
D. Keyboard
C. KVM (Keyboard-Video-Mouse)
A user wants to print a spreadsheet horizontally on a piece of paper instead of vertically in order to fit more columns on a single page. What setting should the user enable on the printer for this print job to achieve this result?
A. Transparency
B. Orientation
C. Duplex
D. Collate
B. Orientation
Which of the following types of wireless connections requires a pin to be entered as part of the pairing process prior to it being utilized?
A. Bluetooth
B. Infrared
C. Radio Frequency
D. NFC
A. Bluetooth
A client has a workstation with a RAID 5 configuration and reports that slower than normal performance is occurring when reading/writing files to the RAID. You run a diagnostic program against the RAID, and the system passes all of the diagnostic tests without any issues. While you are running the tests, though, you head clicking noises coming from the RAID. Which of the following is the MOST likely cause of the slow performance being experienced by the client?
A. Hard drive
B. SSD
C. RAID controller
D. Cooling fan
A. Hard drive
You are troubleshooting a network connection issue between the wall jack in a user’s office and the switch in the communications closet. When you plug a network cable into the wall jack, there is no connection. You check the switch in the communications closet to determine if the wall jack is properly connected to the switch, but unfortunately, none of the cables in the communication closet are labeled. Which of the following tools should you use to determine which cable in the communications closet is connected to the wall jack in the user’s office since none of the cables are properly labeled?
A. Loopback plug
B. Tone generator and probe
C. Multimeter
D.Punchdown tool
B. Tone generator and probe
You have been asked by Dion Training to build a specialized computer that will be used exclusively for running numerous virtual machines simultaneously for their lab environment. Which of the following should you install to BEST meet the company’s needs? (Select two)
A. 1 TB SSD B. Intel i9 with 8-cores C. Intel i3 with 2-cores D. 8 GB of DDR3 E. 1 TB HDD F. 64 GB of DDR4
B. Intel i9 with 8-cores
F. 64 GB of DDR4
Which cloud computing concept is BEST described as focusing on the replacement of applications and programs on a customer’s workstation with cloud-based resources?
A. DBaaS
B. IaaS
C. PaaS
D. SaaS
D. SaaS
A user wants to print 2 copies of a 3-page report at once. The user would like the pages to come out of the printer in the order of pages 1, 2, 3, 1, 2, 3 instead of pages 1, 1, 2, 2, 3, 3. What setting should the user enable on the printer for this print job to achieve this result?
A. Duplex
B. Transparency
C. Collate
D. Orientation
C. Collate
Which of the following types of connectors are used to terminate a household telephone cable?
A. RG-59
B. RG-6
C. RJ-11
D. RJ-45
C. RJ-11
You are troubleshooting an issue on a client’s computer and need to make some changes to the computer in order to test your theory of probable cause. What should you do BEFORE you make any changes to the computer to test your theory?
A. Provide the customer with an invoice for the work
B. Order a spare power supply in case you need to replace it
C. Verify that a recent backup of all the client’s important files has been created
D. Create a system restore point in the operating system
C. Verify that a recent backup of all the client’s important files has been created
Tamera just purchased a Wi-Fi-enabled Nest Thermostat for her home. She has hired you to install it, but she is worried about a hacker breaking into the thermostat since it is an IoT device. Which of the following is the BEST thing to do in order to mitigate Tamera’s security concerns? (Please pick two)
A. Configure the thermostat to connect to the wireless network using WPA2 encryption and a long, strong password
B. Configure the thermostat to use the WEP encryption standard for additional confidentiality
C. Configure the thermostat to use a segregated part of the network by installing it into a DMZ
D. Upgrade the firmware of the wireless access point to the latest version to improve the security of the network
E. If the device’s website supports two-factor authentication (if supported by the company)
F. Disable wireless connectivity to the thermostat to ensure a hacker cannot access it
A. Configure the thermostat to connect to the wireless network using WPA2 encryption and a long, strong password
C. Configure the thermostat to use a segregated part of the network by installing it into a DMZ
You see streaks of toner across your papers when you are printing things using your office’s laser printer. What is the MOST likely cause of this problem?
A. Increase the temperature of the fuser element
B. Replace the toner cartridge in the printer
C. Clean the printer’s transfer roller
D. Change the feed rate of the paper
C. Clean the printer’s transfer roller
You attempt to log on to a Windows workstation, and an error message pops up that says there is a duplicate IP address detected on the network. You restart the workstation, but when you attempt to log in again, the same error is displayed. Which of the following is MOST likely causing this error message to occur?
A. You are logged into another workstation at the same time
B. A static address has been configured on the workstation
C. The workstation was recently moved from another location
D.Both wireless and wired connections are enabled on the workstation
B. A static address has been configured on the workstation
Which cloud computing concept allows users to store files on a cloud-based server when necessary, but can also copy that data from the cloud and put it back on the device when space once again becomes available on the device?
A. Shared resources
B. On-demand
C. Synchronized application
D. Resource pooling
B. On-demand
You want to create a new mobile application and develop it in the cloud. You just signed up for a cloud-based service provider’s offering to allow you to develop it using their programming environment. Which of the following best describes which type of service you have just purchased?
A. SaaS
B. DaaS
C. PaaS
D. IaaS
C. PaaS
What type of cable is most commonly used to terminate a serial connection to a modem?
A. DB-9
B. RG-59
C. RJ-11
D.RJ-45
A. DB-9
The large multi-function printer in your office is shared between 12 people. Unfortunately, it has stopped working, and the technicians have determined it must be replaced. A new printer has been ordered, but it will be 2 weeks until it arrives. The only other printer available in your office is the manager’s printer, but it is connected via USB to their workstation. One of the technicians would like to share the manager’s printer with the other 12 employees for the next 2 weeks as a temporary workaround. Unfortunately, there are no spare wired network jacks available in the office for them to directly connect the printer to the network, but there is a wireless access point nearby. Which of the following is the BEST way for the technician to allow the 12 employees to access the manager’s printer?
A. Configure a new printer on each user’s workstation and point it to the manager’s IP address
B. Provide a USB thumb drive to each employee so that they can transfer their files to the manager’s computer for direct printing
C. Share the printer directly from the manager’s computer by creating a share and giving the other employee’s access rights to the share
D. Purchase a portable wireless print server and connect the printer to it using USB
D. Purchase a portable wireless print server and connect the printer to it using USB
Which cloud computing concept is BEST described as focusing on replacing the hardware and software required when creating and testing new applications and programs from a customer’s environment with cloud-based resources?
A. IaaS
B. SECaaS
C. SaaS
D. PaaS
D. PaaS
Natalie just bought a new mobile Android phone, but her current phone is an iPhone. She needs to move all of her phone’s existing contacts and appointments from her calendar from her current phone to her new phone. Natalie’s iPhone was configured to use her Dion Training corporate account to save all her contacts and appointments to their cloud-based service, as well. Which of the following is the BEST way for Natalie to migrate her data from her old iPhone to her new Android device?
A. Natalie should log into her corporate email account on the new Android phone and restore her contacts and appointments to the new device
B. Natalie should create a wireless Bluetooth connection between the iPhone and the Android devices and use it to copy her contacts and appointments to the new device
C. Natalie should perform a backup of her iPhone using iTunes on her PC and then import the contacts and appointments from her PC to her new Android device
D. Natalie should create a NFC connection to transfer all compatible data between the iPhone and the Android devices
A. Natalie should log into her corporate email account on the new Android phone and restore her contacts and appointments to the new device
You are working as a technician for a college. One of the professors has submitted a trouble ticket stating that the projector connected to the workstation in his classroom is too dim. You look at the image being projected on the wall and notice it is dim, but the image appears to be displayed clearly and correctly. What is the FIRST thing you should do to make the imager brighter?
A. Update the video driver on the workstation
B. Replace the bulb in the projector
C. Modify the workstation’s video resolution
D. Increase the contrast on the projector
D. Increase the contrast on the projector
You have just installed a new hard disk drive into your computer, but it is not being recognized by the motherboard within the BIOS/UEFI. You have verified the drive is properly connected to the motherboard and the power supply with the correct cables, but it still is not recognized. Which of the following actions would BEST solve this problem?
A. Update the firmware of the motherboard
B. Format the new hard drive as NTFS
C. Configure a RAID in the BIOS/UEFI
D.Format the new hard drive as FAT32
A. Update the firmware of the motherboard
Which of the following types of connectors are used to terminate a CAT 5e network cable?
A. RG-6
B. RJ-11
C. RG-59
D. RJ-45
D. RJ-45
You have been asked by a client to build a computer to use as part of their home theater system. The HTPC will be used primarily to stream videos in their living room and must have a small form factor so that it will fit into their entertainment center next to their surround sound system. Which of the following motherboards would be the BEST choice for a HTPC system?
A. ATX
B. Micro-ATX
C. ITX
D. Mini-ITX
D. Mini-ITX
A user submits a trouble ticket for their laptop. The user states that every time they move the laptop from one place to another, the system loses power and shutdowns. You have examined the laptop fully and then removed and reinstalled the hard drive, RAM, ribbon cable to the LCD, and the battery, but the laptop is still shutting down whenever it is moved. Which of the following is MOST likely causing the issue with this laptop shutting down?
A. Laptop is overheating
B. Battery connection is loose
C. Laptop is unplugged
D. Failed CMOS Battery
B. Battery connection is loose
You have been dispatched to a customer’s office to help them fix their printer. You have asked the customer what the issue is and they state, “The printer will not work.” You ask a few follow up questions to better understand the situation and ask if any error messages were displayed. Which of the following steps of the CompTIA troubleshooting methodology best describes the actions you are currently taking?
A. Test the theory to determine the cause
B. Establish a plan of action to resolve the problem and then implement the solution
C. Verify full system functionality and if applicable, implement preventative measures
D. Identify the problem
D. Identify the problem
Your friend just noticed his smartphone’s battery is running low. Unfortunately, your friend isn’t very knowledgeable about computers and smartphones, so he doesn’t know what type of charging cable he needs. He knows his phone is running iOS 12. What kind of cable does your friend need to charge his phone?
A. Mini USB
B. Lightning
C. USB-C
D. Micro USB
B. Lightning
A new smartphone supports the ability for users to transfer a photograph by simply placing their phones near each other and “tapping” the two phones together. What type of technology does this most likely rely on?
A. RF
B. NFC
C. IR
D. BT
B. NFC
Dion Training has asked you to consult on the installation of their new file server. The current server consists of a RAID 5 array with three 1 TB 7200 RPM hard disk drives. Due to increase reliance on the new file server, you have been asked to recommend a RAID solution that will help ensure there is no unscheduled downtime, no data loss, and increase speed/performance over the current file server. Based on these requirements, which of the following RAID solutions should you recommend?
A. RAID 10
B. RAID 0
C. RAID 5
D. RAID 1
A. RAID 10
Your college has several campuses located across the city. Within each campus, the buildings are interconnected with a campus area network. If you connect each of the campuses to each other across the city, what type of network would this become?
A. MAN
B. LAN
C. WAN
D. MWN
A. MAN
Your company has recently purchased a new wireless printer and has asked you to configure it in the office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page?
A. You didn’t enable the DHCP on your workstation
B. You connected the printer to the guest wireless network instead of the corporate wireless network
C. You didn’t configure the printer to use the Internet Printing Protocol (IPP)
D. You forgot to configure your workstation as a print server
B. You connected the printer to the guest wireless network instead of the corporate wireless network
Which of the following is the virtualization technology supported by most modern Intel processors?
A. HT
B. AMD-V
C. VT
D. Intel-V
C. VT
You are working as a customer service technician at a smartphone repair center. A customer calls your help desk and states that the device feels warm to the touch even when not being actively used. You ask them to conduct a visual inspection of the smartphone and describe what they are seeing. The customer says, “The battery appears to be swollen and bulging outward beyond its normally rectangular shape.” Which of the following is the BEST statement for you to provide to the customer?
A. Please conduct a factory reset of your phone since this will eliminate the overheating issue
B. Since the device is still working, you can continue to use your phone until the new model is released in 2 months
C. Please place 5 heavy books on top of your smartphone since the weight will help reform the battery into its proper and normal rectangular shape
D. Please do not use the smartphone and bring it into our service center immediately so that we can replace the battery for you
D. Please do not use the smartphone and bring it into our service center immediately so that we can replace the battery for you