Jason Dion - CompTIA A+ 1001 Exam Prep #04 Flashcards
Your office has a legacy wide-format printer that must be connected to your network. The connection on the printer is an older DB-9 serial connection. What is the BEST option for connecting this legacy device to your corporate network?
A. Purchase a wireless print server and connect it to the printer via USB
B. Purchase an inexpensive RS-232 to USB adapter to connect it to the network
C. Purchase an RS-232 to RJ-45 adapter so that you can connect it to the network
D. Configure a reverse proxy on the printer as a DNS workaround
C. Purchase an RS-232 to RJ-45 adapter so that you can connect it to the network
What command is used to test if your own network card’s driver is working properly?
A. ping 1.1.1.1
B. ping 192.168.1.1
C. ping 8.8.8.8
D. ping 127.0.0.1
D. ping 127.0.0.1
Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company’s local intranet server, which he can connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name, and then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue
A. ipconfig /flushdns
B. ipconfig /all
C. ipconfig /renew
D. ipconfig /release
A. ipconfig /flushdns
A client has asked you to build a computer to use as part of their home theater (HTPC) system. The HTPC will be used primarily to stream videos in their living room and must have a small form factor to fit into their entertainment center next to their surround sound system. Which of the following motherboards would be the BEST choice for an HTPC system?
A. ATX
B. Mini-ITX
C. Micro-ATX
D. ITX
B. Mini-ITX
A computer technician is configuring a NAS for a company to store their corporate data. The technician has installed four 10 TB hard drives operating at 5400 RPM in a RAID 10 configuration. How much usable storage space is contained in this NAS?
A. 10 TB
B. 30 TB
C. 40 TB
D. 20 TB
D. 20 TB
A salesman has been traveling to different businesses all day to give a sales presentation. Each time, he starts up his laptop and logs into Windows to show his PowerPoint presentation to the customer. During his second appointment, his laptop lost power and shut itself off abruptly. He arrives at his third appointment and plugs in his laptop to recharge it. When he powers on his laptop, he sees a very low-resolution version of his normal desktop. He attempts to change the resolution from 800 x 600 to 1920 x 1080 (his normal resolution) but cannot find it in the Display Settings options inside of Windows. Which of the following could be the cause of this error?
A. Corrupted motherboard firmware
B. Corrupted memory module
C. Graphics card failure
D. Corrupted or missing display driver
D. Corrupted or missing display driver
You are working at a Managed Service Provider for a large chain of doctor’s offices. The company is opening a new office downtown. It needs 2 devices to be installed at the front desk to allow customers to self-check-in for their appointments and view/edit their personal contact information. Which of the following type of devices would BEST meet the needs of this doctor’s office?
A. CAD workstation
B. Touch screen kiosk
C. Thin client
D. Thick client
B. Touch screen kiosk
Which of the following is true of a dedicated video card in a computer system?
A. Can be upgraded or replaced
B. Cannot be upgraded or replaced
C. Share the use of the system’s memory
D. Less expensive than an integrated video card
A. Can be upgraded or replaced
You are troubleshooting a Windows 10 workstation for a customer. You have identified the problem and performed a quick backup of the system. What is the NEXT step in the troubleshooting methodology?
A. Establish a theory of probable cause
B. Document findings, actions, and outcomes
C. Test the theory to determine the cause
D. Establish a plan of action to resolve the problem and implement the solution
A. Establish a theory of probable cause
What type of cloud service would allow you to provide a cloud-based application to your employees using their smartphones?
A. PaaS
B. DaaS
C. SaaS
D. IaaS
C. SaaS
A customer’s system clock is continually resetting itself causes discrepancies with the date and time. Which of the following components of the system should you investigate as the root cause of this issue?
A. Power supply
B. CPU
C. BIOS
D. RAM
C. BIOS
Your firewall is blocking outbound email traffic that is attempting to be sent. Which port should you verify is set to ALLOW in the firewall to ensure your emails are being sent?
A. 80
B. 143
C. 22
D. 25
D. 25
What is the fifth step of the CompTIA troubleshooting methodology?
A. Test the theory to detemine the cause
B. Document findings, actions, and outcomes
C. Establish a plan of action to resolve the problem and implement the solution
D. Verify full system functionality and, if applicable, implement preventative measures
D. Verify full system functionality and, if applicable, implement preventative measures
Which cloud computing concept is BEST described as focusing on the replacement of applications and programs on a customer’s workstation with cloud-based resources?
A. SaaS
B. DaaS
C. PaaS
D. IaaS
A. SaaS
A new smartphone supports users’ ability to transfer a photograph by simply placing their phones near each other and “tapping” the two phones together. What type of technology does this most likely rely on?
A. NFC
B. BT
C. IR
D. RF
A. NFC
Which of the following types of encryption uses a 128-bit encryption key but is considered weak due to its use of a 24-bit initialization vector?
A. WEP
B. WPA2
C. WPS
D. WPA
A. WEP
A salesperson wants to set up their laptop to ensure that files can be reached anywhere they travel for business. They want to access the file both on their laptop and through a web browser using the company’s cloud file sharing platform. Which of the following applications should be installed on their laptop to meet this requirement?
A. An emulator
B. Virtual box
C. Synchronization application
D. Antirvirus software
C. Synchronization application
You are working as a technician for a college. One of the professors has submitted a trouble ticket stating that the projector connected to the workstation in his classroom displays artifacts on the screen. The image is displayed on the screen is bright and appears to be displayed with the right size and in the right position, but the artifacts are obscuring certain portions of the image. What is the FIRST thing you should do to remove the artifacts from being displayed on the screen?
A. Increase the contrast on the projector
B. Replace the bulb in the projector
C. Update the video driver on the workstation
D. Modify the workstation’s video resolution
B. Replace the bulb in the projector
Which of the following ports is used by the native file and printer sharing protocol for Mac computers and supports many unique Mac attributes that are not supported by other protocols?
A. 67
B. 443
C. 445
D. 548
D. 548
John is setting up 100 Windows 10 computers for a new corporate office. He wants to ensure that no one can change the boot order and boot from an unauthorized operating system. What feature should he ensure is enabled?
A. RAM integrity checking
B. BIOS password required
C. Full disk encryption
D. Secure Boot
B. BIOS password required
You are troubleshooting a storage issue on a customer’s computer. During the computer’s operation, you hear a loud, rhythmic sound. Which of the following storage components is likely failing?
A. SSD
B. RAM
C. HDD
D. M.2 PCIe
C. HDD
Your company received a large bill for file storage from your online cloud provider this month. Upon investigation, you noticed that one of your employees has uploaded over 1 TB of data to the service. What type of plan is your company utilizing?
A. A flat-fee plan
B. An on-demand plan
C. A metered plan
D. A non-metered plan
C. A metered plan
A computer technician is trying to set up a shared printer on the corporate network. The users must send print jobs directly to the printer, and the printer will be used by multiple operating systems, including Windows, macOS, and Linux. Which of the following should the technician configure to meet these requirements best?
A. Virtual printer
B. AirPrint
C. TCP/IP print server
D. Bonjour
C. TCP/IP print server
Which of the following technologies can provide up to 40 Gbps of bandwidth?
A. FireWire
B. eSATA
C. Thunderbolt
D. USB 2.0
C. Thunderbolt
You want to create a new mobile application and develop it in the cloud. You just signed up for a cloud-based service provider’s offering to allow you to develop it using their programming environment. Which of the following best describes which type of service you have just purchased?
A. SaaS
B. IaaS
C. DaaS
D. PaaS
D. PaaS
Jennifer just moved from France to the United States. She unpacks her computer and plugs it into the wall using a power adapter to ensure the plug connects properly. When she tries to power on the computer, the screen remains blank, she doesn’t hear the fans spinning, and nothing appears to be happening. What is MOST likely the problem?
A. The power supply’s input is set to 115V
B. The power supply’s output is set to 115V
C. The power supply’s input is set to 220V
D. The power supply’s output is set to 220V
C. The power supply’s input is set to 220V
You just replaced a failed motherboard in a corporate workstation and returned it to service. About an hour later, the customer complained that the workstation is randomly shutting down and rebooting itself. You suspect the memory module may be corrupt, and you perform a memory test, but the memory passes all of your tests. Which of the following should you attempt NEXT in troubleshooting this problem?
A. Reset the BIOS
B. Replace the RAM with ECC modules
C. Remove and reseat the RAM
D. Verify the case fans are clean and properly connected
D. Verify the case fans are clean and properly connected
You are working at the service desk on your first day as a computer repair technician. You answer the phone and begin to ask the customer about the issue they are experiencing. Which of the following steps of the best practice troubleshooting methodology are you performing?
A. Establish a plan of action to resolve the problem and implement the solution
B. Test the theory to determine the cause
C. Document findings, actions, and outcomes
D. Identify the problem
D. Identify the problem
Tamera was responding to a complaint that one of the employees is having problems with the wired network connection on their laptop. She investigated the issue to see why it will not connect to the network. Tamera looked at the indicator lights, but she doesn’t see the blinking she expected to view. Instead, the light is steady. What is MOST likely the issue?
A. Incorrect TCP/IP configuration
B. No network activity
C. Intermittent connectivity
D. Low RF signal
B. No network activity
Your laptop currently has a 128 GB SSD installed and currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Still, you don’t want to sacrifice data access speed for increased storage. Which of the following is the BEST storage solution to store more data while maintaining fast data access speeds?
A. 1 TB SSD
B. 3 TB HDD
C. 5 TB NAS
D. 50 TB SAN
A. 1 TB SSD
You are trying to send an email to your boss, but it refuses to leave your outbox. You see an error message displayed on the screen that tells you to verify your outbound server settings. Which of the following servers should you configure your email client to use to ensure your emails are being sent?
A. SMTP server
B. POP3 server
C. SSH server
D. DNS server
A. SMTP server
You work for the city’s Department of Motor Vehicles (DMV). There are five DMV locations spread out across the city that you have been asked to connect with a network. You have created a list of requirements for this network, including that it must be wired and support at least 1 Gbps of bandwidth. Which of the following network types would MOST likely be used for the DMV to connect their internal networks across the city securely?
A. MAN
B. WAN
C. LAN
D. PAN
A. MAN
Your college has several campuses located across the city. Within each campus, the buildings are interconnected with a campus area network. If you connect each of the campuses across the city, what type of network would this become?
A. LAN
B. WAN
C. MAN
D. PAN
C. MAN
Which of the following is NOT categorized as wearable technology?
A. VR headsets
B. Fitness monitors
C. Phablets
D. Smartwatches
C. Phablets