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CompTIA A+ 220-1101 JD > Jason Dion - CompTIA A+ 1001 Exam Prep #4 > Flashcards

Jason Dion - CompTIA A+ 1001 Exam Prep #4 Flashcards

1
Q

You are setting up a hotel ballroom for a training workshop. Which of the following devices would BEST allow the conference attendees to connect their laptops to the hotel’s network when inside the conference areas?

A. Hub
B. Router
C. Access Point
D. Switch

A

C. Access Point

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2
Q

You want to buy a new computer that will allow you to run at least 3 virtual machines (VMs) at the same time in order to practice for your CompTIA A+ exam. You also know in the future that you would like to set up a virtual ethical hacking lab with numerous VMs in order to study for the CompTIA PenTest+ exam. Which TWO of the following components are the MOST important to upgrade if you want to run numerous VMs simultaneously?

A. CPU
B. NIC
C. SDD
D.HDD
E. GPU
F. RAM
A

A. CPU

F. RAM

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3
Q

The service desk has received numerous calls from different users stating they are receiving an error message concerning duplicate IP addresses being detected on their systems. These users also cannot access the network’s file server or browse to any websites. Which of the following servers should the technician check first in troubleshooting this issue?

A. DNS server
B. DHCP server
C. Proxy server
D. RADIUS server

A

B. DHCP server

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4
Q

You have signed up for a web-based appointment scheduling application to help you manage your new IT technical support business. What type of solution would this be categorized as?

A. IaaS
B. DaaS
C. SaaS
D. PaaS

A

C. SaaS

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5
Q

John is a small business owner who is always running between meetings. He wants to buy a device that will let him quickly and easily see his email notifications, view his instant messages and chats, and keep in touch with his executive assistant who is back at the office. Which device would BEST meet John’s needs?

A. Smartwatch
B. Portable hotspot
C. Fitness monitor
D. eReader

A

A. Smartwatch

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6
Q

You have been asked by Dion Training to build a specialized computer that will be used exclusively for video editing. Which of the following should you install to BEST meet the company’s needs? (Select three)

A. Dual monitors 
B. Specialized video card
C. 1 TB HDD (5400 RPM)
D. Wi-Fi Adapter
E. Docking Station
F. 4 TB HDD (10,000 RPM)
A

A. Dual monitors
B. Specialized video card
F. 4 TB HDD (10,000 RPM)

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7
Q

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

A. Duplex
B. Collate
C. Transparency
D. Orientation

A

A. Duplex

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8
Q

Your company is currently using a 5 GHz wireless security system, so your boss has asked you to install a 2.4 GHz wireless network to use for the company’s computer network to prevent interference. Which of the following can NOT be installed to provide a 2.4 GHz wireless network?

A. 802.11n
B. 802.11b
C. 802.11ac
D. 802.11g

A

C. 802.11ac

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9
Q

Several users from the Sales & Marketing department have called the service desk complaining that they cannot access the internet from their workstations. You arrive at the workstation of one of the salespeople, open the command prompt, and enter the command IPCONFIG. The command returns an IPv4 address of 10.1.2.3, a subnet mask of 255.255.255.0, and a default gateway of 10.1.2.1. You attempt to run the command “ping 8.8.8.8” but get the message “Request timed out” displays four times on the screen. You attempt to ping the IP of the workstation of the salesperson sitting next to this workstation and receive four successful replies from the command. You then try to ping the gateway (10.3.2.1), but again receive the message of “Request timed out” on your screen. Which of the following is MOST likely the problem with the salespeople’s internet connectivity?

A. The salespeople are getting APIPA addresses from the DHCP server
B. This is a DNS issue since you cannot access the internet
C. The router that connects the Sales & Marketing department to the rest of the company is not functioning properly
D. The wireless access point in the Sales & Marketing department is not working properly

A

C. The router that connects the Sales & Marketing department to the rest of the company is not functioning properly

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10
Q

You have been asked to replace the processor in a workstation. You remove the old processor, install the new processor into the slot on the motherboard, attach the heat sink, and attempt to power on the workstation. The workstation boots up, but after a minute or two, the computer shuts itself down. Which of the following steps did you MOST likely forget to perform?

A. You forgot to reattach the power cables to the case fans
B. You forgot to apply thermal paste to the process during the installation
C. You forgot to replace the RAM with parity memory
D. You forgot to close the ZIF socket

A

B. You forgot to apply thermal paste to the process during the installation

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11
Q

You are building a Desktop PC for a newly hired receptionist within your company. The computer’s motherboard doesn’t have a wireless network adapter integrated into it, so you need to purchase an expansion card to provide this functionality. Which of the following motherboard connections will most likely be used to connect the wireless network adapter card?

A. PCIe x1
B. eSATA
C. AGP
D. PCIe x16

A

A. PCIe x1

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12
Q

You just bought a new Virtual Reality headset to use with your computer. To ensure your computer is ready to support the new VR games, which of the following should you install?

A. A Bluetooth adapter
B. A larger hard drive
C. A RAID 5 array
D. A dedicated graphics card

A

D. A dedicated graphics card

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13
Q

A salesman has been traveling to different businesses all day to give a sales presentation. Each time, he was starts up his laptop and logs into Windows to show his PowerPoint presentation to the customer. During his second appointment, his laptop lost power and shut itself off abruptly. He arrives at his third appointment and plugs in his laptop to recharge it. When he powers on his laptop, he sees a very low-resolution version of his normal desktop. He attempts to change the resolution from 800 x 600 to 1920 x 1080 (his normal resolution), but cannot find it in the Display Settings options inside of Windows. Which of the following could be the cause of this error?

A. Corrupted motherboard firmware
B. Corrupted memory module
C. Corrupted or missing display driver
D. Graphics card failure

A

C. Corrupted or missing display driver

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14
Q

Which of the following devices is MOST commonly used by a user to provide input to their workstation in order to launch a program or perform file manipulations?

A. Webcam
B. DVD drive
C. Mouse
D. Monitor

A

C. Mouse

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15
Q

A client is reporting that their workstation is continually crashing when they are using certain applications on their Windows system. The system will simply stop working and display a BSOD error on the screen. Which of the following is the most likely cause of this BSOD error?

A. Failure of the graphics card
B. Failure of the power supply
C. Failure of the processor
D. Failure or corruption of the memory

A

D. Failure or corruption of the memory

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16
Q

Which of the following cloud computing resources are MOST important when determining the performance of a cloud file-storage synchronization application?

A. Disk speed
B. RAM utilization
C. CPU utilization
D. I/O bandwidth

A

D. I/O bandwidth

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17
Q

Natalie’s computer is having difficulty accessing websites. She reports that she started receiving pop-ups on her screen before this connectivity problem began. You search the computer and find a piece of malware installed, so you remove it. You also do a full virus scan of the computer, ensure her computer has the most up-to-date virus definitions and is set the antivirus software to automatically scan the computer every night at 2 am. As you return the computer to Natalie, you verify that she can now successfully access the websites again. What is the NEXT step you should perform according to the CompTIA troubleshooting methodology?

A. Document findings, actions, and outcomes
B. Verify functionality
C. Test the theory to determine the cause
D. Establish a theory of probable cause

A

A. Document findings, actions, and outcomes

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18
Q

You see some fading across your papers when you are printing things using your office’s laser printer. It appears that the black is more faded than the colors on your documents. What is the BEST solution to this problem?

A. Increase the temperature of the fuser element
B. Replace the toner cartridge in the printer
C. Clean the printer’s transfer roller
D. Change the feed rate of the paper

A

B. Replace the toner cartridge in the printer

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19
Q

You work as a computer technician for a production company that travels all over the world while filming and editing music videos. Due to the nature of video editing, you will be building a video production workstation for the company that will have the maximum amount of RAM, an 8-core CPU, a dedicated GPU, and a redundant array of solid-state devices for storage. You are now determining which power supply to install in the system. What is the MOST important characteristic to consider when choosing a power supply?

A. Input voltage
B. Efficiency rating
C. Amperage of 12V rail
D. Number of SATA connectors

A

A. Input voltage

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20
Q

Your company has decided to move all of its data into the cloud. Your company is concerned about the privacy of its data due to some recent data breaches that have been in the news. Therefore, they have decided to purchase cloud storage resources that will be dedicated solely for their use. Which of the following types of clouds is your company using?

A. Community
B. Private
C. Hybrid
D. Public

A

B. Private

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21
Q

Your home network has a wireless access point (WAP) that allows your smartphone and tablet to connect to your internal network. The WAP is connected to a router and a cable modem in order to provide internet access. There is a coaxial cable that carries the network traffic from the cable modem to the cable company’s central office for transmission to and from the internet. Which of the following types of networks would best describe this network configuration between your home network and the internet through your cable modem connection?

A. PAN
B. WAN
C. MAN
D. LAN

A

B. WAN

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22
Q

You are troubleshooting a memory issue on a customer’s laptop and have determined that the memory module needs to be replaced. You walk into the storage room to select a memory module to use as a replacement. Which of the following choices would be the MOST LIKELY choice for you to select for use on the laptop?

A. ECC
B. SODIMM
C. DDR4
D.Single Channel

A

B. SODIMM

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23
Q

A workstation is having intermittent issues and continues to receive system errors or freeze. You believe that the problem is being caused by the workstation’s motherboard, not getting the proper amount of power to it, and you want to perform a test to confirm your theory. Which of the following tools should you use to determine if the proper amount of power is being supplied to the motherboard?

A. Multimeter
B. Loopback plug
C. POST card
D. Cable tester

A

A. Multimeter

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24
Q

Your child has broken the RJ-45 port of your laptop by sticking clay into it, and there are no wireless networks available in your office building. The manufacturer of your laptop said they could not replace the port for at least a week. Which of the following would be an appropriate workaround to get your laptop back onto the wired network in your office the quickest?

A. Enable NIC teaming to increase your bandwidth
B. Purchase and use a USB to RJ-45 adapter
C. Replace the motherboard since it contains an integrated RJ-45 port
D. Disable airplane mode and use the integrated 802.11ac adapter

A

B. Purchase and use a USB to RJ-45 adapter

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25
Q

You are setting up a projector and a laptop for use in the conference room for a big presentation. You start up the presentation software and mirror the laptop’s display to the project. The image on the screen from the project is flickering intermittently, but the image on the laptop’s display is working with no issues. You attempt to change the resolution of the laptop to a lower setting and to a higher setting, but still, the flickering of the projector persists. Which of the following steps should you attempt NEXT?

A. Change the aspect ratio 16:9 to 4:# on the laptop
B. Ensure the display cable is securely connected to both the laptop and the projector
C. Ensure the project’s power cable is connected securely
D. Change the color depth setting on the projector

A

B. Ensure the display cable is securely connected to both the laptop and the projector

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26
Q

Jason’s cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop that is connected to his cellphone over its wireless hotspot, the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results?

A. The smartphone’s RFID signal is low
B. The wireless hotspot feature is throttling the cellular connection speed
C. The laptop is out of range of the smartphone’s hotspot
D. The SSID for the wireless hotspot is not being broadcast

A

B. The wireless hotspot feature is throttling the cellular connection speed

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27
Q

Your son recently purchased a touchscreen laptop to use for his schoolwork. Your son just came home from school and tells you that he accidentally dropped his laptop earlier today. You open up the laptop and turn on the screen. You look over the laptop, and the screen appears to have some spider web cracks in the panel, but you can still fully see the images on the display. You attempt to operate the laptop using the touchscreen, but it appears to be fully responsive to your touch. Which of the following components MOST likely needs to be replaced?

A. GPU
B. Digitizer
C. Inverter
D. LCD Panel

A

D. LCD Panel

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28
Q

Jason recently purchases a wearable fitness tracker to count the number of steps he is taking each day. Which of the following technologies is used to determine how many steps he takes each day?

A. Inverter
B. Accelerometer
C. NFC
D.Digitizer

A

B. Accelerometer

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29
Q

You are configuring a new printer for a small real estate office. There are only 4 computers in the network, and they are all connected to a single 4-port switch/router/cable modem device. There are no additional open ports on the device, and no servers configured within the network. All the computers operate as part of a single workgroup with no domain controller. You need to configure the printer to allow all 4 computers to print to it as long as they are connected to the switch. Which of the following methods would BEST allow the users to print to the printer based on the configuration of this network?

A. Configure it as a shared printer connected to one of the four workstations
B. Configure a print server and connect the printer to it
C. Configure the printer to support cloud printing
D. Configure the printer to support Bluetooth printing

A

A. Configure it as a shared printer connected to one of the four workstations

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30
Q

You are installing some new hard drives in a legacy Novell NetWare server in a closed IPX network. The hard drive has a 4-bit set of jumpers that must be configured to represent the ID number (0-15) of the device in the storage device chain. Which of the following types of connectors would you use for data transfer with these hard drives?

A. USB
B. PATA
C. SCSI
D. SATA

A

C. SCSI

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31
Q

A user has reported that their workstation is running slowly. You perform a reboot of their workstation and receive a S.M.A.R.T. error during the boot-up process. Which of the following actions should you perform FIRST?

A. Run diskpart
B. Run chkdsk
C. Back up the hard drive
D. Reformat the hard driver

A

C. Back up the hard drive

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32
Q

You are working for a logistics company that needs to get a device that will let them automatically enter information about a package when it is read using light and a lens. Which of the following devices should you install to BEST support this requirement?

A. Touch screen
B. Webcam
C. Digitizer
D. Barcode reader

A

D. Barcode reader

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33
Q

You are installing a new wireless network in your office building and want to ensure it is secure. Which of the following configurations would create the MOST secure wireless network?

A. WPA2 and RC4
B. WEP and TKIP
C. WPA2 and AES
D. WPA and MAC filtering

A

C. WPA2 and AES

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34
Q

Your company’s printer is displaying an error of “Replace cartridge 1. Filament is empty.” Based on this error, what kind of printer is your company using?

A. 3D
B. Laser
C. Impact
D. Inkjet
E. Thermal
A

A. 3D

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35
Q

Your company has decided to move all of its data into the cloud. Your company is small and has decided to purchase some on-demand cloud storage resources from a commercial provider (such as Google Drive) as its primary cloud storage solution. Which of the following types of clouds is your company using?

A. Community
B. Public
C. Private
D. Hybrid

A

B. Public

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36
Q

You are running a new CAT 6 network for an office building. You have run out of connectors for the cables and have sent your assistant to the store to buy some more. Unfortunately, your assistant is brand new and doesn’t know which type to purchase. Which of the following connectors does your assistant need to purchase in order for you to terminate the new CAT 6 cables being installed?

A. RJ-11
B. RJ-45
C. RG-6
D. BNC

A

B. RJ-45

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37
Q

You have been asked to install a new wireless network for your company’s new branch office. Your boss wants the network to be extremely fast and is willing to buy new hardware and network adapters to ensure all the devices can communicate on the new network. Which of the following wireless standards should you install for the fastest data transfer speeds?

A. 802.11a
B. 802.11ac
C. 802.11n
D. 802.11g

A

B. 802.11ac

38
Q

A client claims that their computer keeps rebooting itself without warning. Which of the following is the BEST action you should take to investigate and troubleshoot this issue?

A. Reinstall the operating system
B. Replace the cooling fan
C. Test the power supply
D. Replace the power supply

A

C. Test the power supply

39
Q

You are trying to select the best device to install in order to detect an outside attacker who is trying to reach into your internal network. The device should log the event, but it should not take any action to stop it. Which of the following devices would be the BEST for you to select?

A. Authentication server
B. Proxy server
C. IPS
D. IDS

A

D. IDS

40
Q

You are working as part of the server team for an online retail store. Due to the upcoming holidays, your boss is worried that the current servers may not be able to handle the increased demand during a big sale. Which of the following cloud computing concepts can quickly allow services to scale upward during busy periods and scale down during slower periods based on the changing user demand?

A. On-demand
B. Rapid elasticity
C. Resource pooling
D. Metered services

A

B. Rapid elasticity

41
Q

You have been asked to run to the store and purchase a network cable for your boss’s new laptop. He tells you that he needs the network cable to be able to support at least 750 Mbps, but he also doesn’t want to spend a lot of money. Which of the following network cables should you purchase to meet the high bandwidth and low price requirements?

A. CAT5e
B. CAT6
C. CAT7
D. CAT5

A

A. CAT5e

42
Q

You are working as a laptop repair technician. You just received a laptop that was reported to have a glass of water spilled on it. You want to examine the components in the laptop to begin troubleshooting it. What are the first steps you should take as part of your troubleshooting process?

A. Watch a YouTube for tutorials on how to fix this model of laptop
B. Consult your fellow coworkers for suggestions and advice
C. Submerge the laptop in a large bowl of rice to fully dry out the inner components
D. Remove the external casing of the laptop and document the screw locations

A

D. Remove the external casing of the laptop and document the screw locations

43
Q

A user is complaining that they are hearing a whining noise coming from their workstation. You begin to troubleshoot the issue and determine that it is not an issue with the hard drive but instead is caused by the case fan. Which of the following actions would BEST solve this issue?

A. Spray the fan with compressed air to remove any dirt, debris, or dust
B. Replace the case fan
C. Spray a little bit of WD-40 into the fan to lubricate it
D. Remove and reseat the case fan

A

B. Replace the case fan

44
Q

Your company’s network has 33 computers that are directly connected to two switches using CAT 5e cables. The two switches are interconnected using a fiber cable with MTRJ connectors at the end of the cables. All 33 computers and the 2 switches are located within the same office building. Which of the following types of networks would best describe this network configuration?

A. WAN
B. LAN
C. MAN
D. PAN

A

B. LAN

45
Q

Which of the following resources is used by virtual machines to communicate with other virtual machines on the same network but prevents them from communicating with resources on the internet?

A. DNS
B. Virtual internet network
C. Virtual external network
D. Network address translation

A

B. Virtual internet network

46
Q

Your network is running extremely slow. You have troubleshot the issue and determined that there are too many collisions on the network. Your network currently has 20 computers, all connected to a single 24-port hub on the network. Which of the following devices should you install to decrease the number of collisions?

A. Firewall
B. Gateway
C. Switch
D. Repeater

A

C. Switch

47
Q

You want to play computer-based videos games from anywhere in the world using your laptop or tablet. You heard about a new product called a Shadow PC that is a virtualized Windows 10 Home gaming PC in the cloud. Which of the following best describes thistype of service?

A. IaaS
B. DaaS
C. PaaS
D. SaaS

A

B. DaaS

48
Q

A new laptop manufacturer wants to create the thinnest and lightest laptops in the world. To do this, they need to choose the right technology for their displays. Which technology would allow for the thinnest laptop displays?

A. OLED
B. IPS
C. LED
D. LCD

A

A. OLED

49
Q

You are attempting to install a full-sized PCIe network interface card into a 1U server, but the card is too tall to fit into the machine. Which of the following do you need to install first in order to then install the full-sized PCIe network interface card into the server?

A. PCIe x16 card
B. SCSI card
C. AGP card
D. Riser card

A

D. Riser card

50
Q

You have been asked to troubleshoot a digital projector in the home theater in your neighbor’s basement. Your neighbor attempted to replace the projector’s bulb, but after running for a few minutes, a message appears on the screen, and the projector turns itself off again. Based on these symptoms, what are the two MOST likely causes of the projector continually turning off after just a few minutes of usage with a new bulb?

A. The video driver on the media player needs to be updated
B. A higher lumen bulb must be installed
C. The cooling fan needs to be cleaned or replaced
D. Incorrect video resolution setting
E. The bulb’s life counter needs to be reset
F. The brightness needs to be increased

A

C. The cooling fan needs to be cleaned or replaced

E. The bulb’s life counter needs to be reset

51
Q

Which type of internet connection is terminated at a local switching center and then requires a different type of media between the switching center and the end customer?

A. Fiber
B. ISDN
C. Cable
D. DSL

A

D. DSL

52
Q

You are trying to select the best device to install in order to proactively stop outside attackers from reaching into your internal network. Which of the following devices would be the BEST for you to select?

A. Syslog server
B. IDS
C. IPS
D. Proxy server

A

C. IPS

53
Q

Your company has decided to begin moving some of its data into the cloud. Currently, your company’s network consists of both on-premise storage and some cloud-based storage. Which of the following types of clouds is your company currently using?

A. Public
B. Hybrid
C. Community
D. Private

A

B. Hybrid

54
Q

Jason is attending the CompTIA Partner’s Summit convention this year. While at the conference, Jason will need to ensure his smartphone has enough battery power to last the entire day without having to recharge it since it is hard to find an available electrical outlet in the conference rooms. Jason needs to ensure his smartphone is always available for use in order to receive updates from his team back home, as well. Which of the following would you recommend Jason use to ensure he can use the phone all day without his smartphone running out of power?

A. Set the smartphone to airplane mode
B. Use a wireless charging pad
C. Use a smartphone case with a built-in battery
D.Bring a power strip so that more than one person can use an electrical wall outlet

A

C. Use a smartphone case with a built-in battery

55
Q

You are configuring a new server for a client. The client has purchased five 1 TB hard drives and would like the server’s storage system to provide redundancy and double fault tolerance. Which of the following configurations would BEST meet the client’s requirements?

A. RAID 10
B. RAID 5
C. RAID 0
D. RAID 1

A

A. RAID 10

56
Q

You have been asked to fix a laptop that has a screen image that is being displayed upside down. What is the BEST method to fix this issue?

A. Change the orientation of the screen
B. Update the display drivers
C. Replace the integrated video card
D. Replace the LCD display

A

A. Change the orientation of the screen

57
Q

Your company is using a virtual desktop infrastructure (VDI) environment for employees to access their desktop applications. To allow employees access to the VDI environment, the company is installing thin clients in each employee’s office. Which THREE of the following tasks must you first complete to install a thin client for a new employee?

A. Install the necessary applications
B. Install the latest security updates
C. Connect the device to a monitor
D. Connect the thin client to a printer
E. Connect the thin client to the network
F. Install the operating system
A

A. Install the necessary applications
B. Install the latest security updates
E. Connect the thin client to the network

58
Q

You are troubleshooting a computer that will not boot. You do not hear anything when you attempt to boot the computer, but you do smell something that reminds you of burning plastic. Which of the following tools should you use to diagnose the problem with this computer?

A. ESD strap
B. Cable tester
C. Toner probe
D. Power supply tester

A

D. Power supply tester

59
Q

You have been asked by Dion Training to build a specialized computer that will be used exclusively as a gaming machine for beta testing some new video games they are developing. Which of the following should you install to BEST meet the company’s needs? (Select 4)

A.7.1 Dolby Sound audio card 
B. CPU with integrated GPU
C. Dedicated video card with GPU
D. 1 TB HDD
E. 512 GB SSD
F. Liquid cooling
A

A.7.1 Dolby Sound audio card
C. Dedicated video card with GPU
E. 512 GB SSD
F. Liquid cooling

60
Q

You have connected your laptop to the network using a CAT 5e cable but received an IP address of 169.254.13.52 and cannot connect to www.DionTraining.com. What is most likely the cause of this issue?

A. Failed DNS resolution
B. DHCP failure
C. Poisoned ARP cache
D. Duplicate IP address

A

B. DHCP failure

61
Q

You are working at a Managed Service Provider for a large chain of doctor’s offices. The company is opening a new office downtown and needs 2 computers to be installed at the front desk to allow customers to self-check-in for their appointments and view/edit their personal contact information. Which of the following type of computers would BEST meet the needs of this doctor’s office?

A. Touch screen kiosk
B. Thin client
C. CAD workstation
D. Thick client

A

A. Touch screen kiosk

62
Q

Which of the following devices is MOST commonly used by a user to provide input to their workstation?

A. Keyboard
B. Monitor
C. CD-ROM drive
D. Webcam

A

A. Keyboard

63
Q

Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a black screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?

A. Press and hold the power button down for a few minutes, then attempt to power on the laptop
B. Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop
C. Disconnect the hard drive from the motherboard for a few minutes, reconnect it and then power on the laptop
D. Remove the laptop’s battery, wait a few minutes, reinsert the battery, and then power on the laptop

A

B. Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

64
Q

The Chief Financial Officer (CFO) needs your help. His laptop has stopped working, and it will not power on. During your troubleshooting efforts, you have determined the motherboard has failed and needs to be replaced. Unfortunately, it will be a few days before a new motherboard arrives from your supplier. In the meantime, the CFO needs to get some spreadsheets containing the proposed budgets for a new project from the laptop to his desktop in his office. Which of the following actions should you perform to give the CFO access to the files he needs?

A. Remove the hard drive from the laptop, place it in an external USB enclosure, and connect it as a secondary drive to the CFOs desktop computer in order to copy the spreadsheets
B. Remove the hard drive from the laptop and then install it as the primary hard drive in the CFO’s desktop computer
C. Remove the hard drive from the laptop and replace it with a new SSD
D. Attempt to run the Windows System Recovery on the laptop in order to restore functionality

A

A. Remove the hard drive from the laptop, place it in an external USB enclosure, and connect it as a secondary drive to the CFOs desktop computer in order to copy the spreadsheets

65
Q

You just installed a SSD into a laptop to increase the storage speed of the device. Which of the following should you configure to increase the lifespan of the newly installed SSD?

A. Enable the power-saving mode of the SSD
B. Disable regularly scheduled defragmentation of the SSD
C. Enable the paging file within the operating system
D. Disable memory caching on the SSD

A

B. Disable regularly scheduled defragmentation of the SSD

66
Q

Which of the following is the third step of the CompTIA troubleshooting methodology?

A. Test the theory to determine the cause
B. Document findings, actions, and outcomes
C. Establish a plan of action to resolve the problem and then implement the solution
D. Identify the problem

A

A. Test the theory to determine the cause

67
Q

Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company’s local intranet server, which he is able to connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue?

A. ipconfig /flushdns
B. ipconfig /all
C. ipconfig /renew
D. ipconfig /release

A

A. ipconfig /flushdns

68
Q

Which of the following is a public IP address?

A. 169.254.2.1
B. 192.168.2.1
C. 10.3.2.1
D. 8.4.2.1

A

D. 8.4.2.1

69
Q

Your laptop was recently upgraded to Windows 10 but is now running more slowly due to the increased memory requirements. You have decided to install some additional RAM to speed up the laptop. Which of the following should you install?

A. DIMM
B. DDR4
C. GDDR5
D. SODIMM

A

D. SODIMM

70
Q

Your computer keeps losing track of the time and date in the system. Which of the following is MOST likely causing this issue?

A. The CMOS battery is dead and needs to be replaced
B. The motherboard’s device drivers need to be updated
C. The power supply is faulty
D. The memory is corrupted

A

A. The CMOS battery is dead and needs to be replaced

71
Q

As a PC Technician, you are on the road most of the day and use a laptop. When you get back to your office at the end of the day, you want to be able to quickly connect a larger external monitor, keyboard, and mouse to your laptop through a single USB port to perform additional work on the larger screen. Which type of device should you choose to provide all the functionality above?

A. Port replicator
B. USB 4-port hub
C. Thunderbolt
D. Docking station

A

A. Port replicator

72
Q

You are attempting to troubleshoot a computer for a user. When you attempt to turn on the computer by pressing the power button, the computer turns on, and the fan spins normally. There is no output displayed on the screen from the PCIe x16 video card. You turn off the computer, remove the processor and the memory, and attempt to power on the computer again. During the boot-up sequence, you do not hear any POST beep codes, but the fans still spin normally. Which of the following is the MOST likely cause of his issue?

A. The power supply wattage is too low for the components in the computer
B. The CMOS battery needs to be replaced
C. The power supply’s volage switch is set to 240V but the power outlet is providing 110V
D. The motherboard has failed and needs to be replaced

A

A. The power supply wattage is too low for the components in the computer

73
Q

Your company has an office in Boston and is worried that its employees may not be able to reach the office during periods of heavy snowfall. You have been asked to select a technology that would allow employees to work remotely from their homes during poor weather conditions. Which of the following should you select?

A. IDS
B. NAT
C. VLAN
D. VPN

A

D. VPN

74
Q

You work for the city’s Department of Motor Vehicles (DMV). There are five DMV locations spread out across the city that you have been asked to connect with a network. You have created a list of requirements for this network, including that it must be wired and support at least 1 Gbps of bandwidth. Which of the following network types would MOST likely be used for the DMV to securely connect their internet networks together across the city?

A. MAN 
B. WLAN
C. WAN 
D. LAN
E. PAN
A

A. MAN

75
Q

Tom is a salesman who is trying to print a 3-page report to the network printer located in the Sales department’s office space. He walks over to the printer but doesn’t see the pages in the printer’s output tray. He checks the on-screen display of the printer, but he doesn’t see any errors listed. Tom tries a few more times, but he gets the same results. Frustrated, Tom selects the network printer for the Customer Service department and sends his print job there. He walks over to their offices and finds his 3-page report sitting in that printer’s output tray. Tom asks you to help him solve this printing problem. What action should you take FIRST to help solve Tom’s problem?

A. Stop and restart the PC’s print spooler service using your administrator account
B. Verify that Tom has been sending the document to the correct network printer’s queue
C. Login to the network’s print server, stop, and restart all of the shared printer queues, and then try to reprint the document
D. Ask one of Tom’s co-workers to attempt to print something to the Sales department’s printer to verify it is working properly

A

B. Verify that Tom has been sending the document to the correct network printer’s queue

76
Q

You had just bought a top of the line smartphone 2 months ago. In the last week, though, the smartphone seems to be running slowly. About 3 weeks ago, a new version of the phone’s operating system was installed. At first, everything was still working fine, but this week the smartphone is very sluggish. You brought the smartphone back to the store to diagnose the problem. They have run a full set of diagnostics on the hardware of the smartphone, but no issues were found to exist with the hardware. What do you think is MOST likely causing the poor performance with this smartphone?

A. The internal storage device of the smartphone is faulty
B. The smartphone was set to airplane mode by mistake
C. The newly installed operating system update is too resource intensive for this smartphone’s hardware
D. Alot of the apps on the device are performing an update based on the newer OS being released

A

D. Alot of the apps on the device are performing an update based on the newer OS being released

77
Q

You are troubleshooting a computer that will not boot. After gathering information from the client about the symptoms they have experienced, you believe the power supply may be faulty. You used a power supply tester to determine if the power supply is providing the right amount of output voltage and have determined the power supply is only providing 50% of the voltage that it is supposed to provide to the workstation. What is the next step you should perform according to the CompTIA troubleshooting methodology?

A. Establish a plan of action to resolve the problem and then implement the solution
B. Identify the problem
C. Verify full system functionality and, if applicable, implement preventative measures
D. Establish a theory of probable cause (question the obvious)

A

A. Establish a plan of action to resolve the problem and then implement the solution

78
Q

You have been asked to install a network cable to run a television signal between two buildings. Which of the following cable types should you choose?

A. Shielded
B. Coaxial
C. Fiber
D. Plenum

A

B. Coaxial

79
Q

You are building a Gaming PC in order to support a high-end virtual reality headset. The computer needs a high-end processor, lots of RAM, and a dedicated high-end graphics card. This graphics card will be installed in one of your expansion slots on your motherboard. Which of the following motherboard connections will most likely be used to connect the graphics card?

A. AGP
B. USB
C. PCIe
D. PCI

A

C. PCIe

80
Q

Which of the following types of connectors are used to terminate a coaxial cable for your cable modem?

A. RJ-45
B. RJ-11
C. RG-6
D. DB-9

A

C. RG-6

81
Q

Which type of internet connection allows for high-speed bi-directional data communication over a hybrid fiber-coaxial (HFC) connection?

A. Cable
B. ISDN
C. Fiber
D. DSL

A

A. Cable

82
Q

You are working on your laptop, and the image on the display suddenly becomes very dark and hard to see. You attempt to adjust the brightness and contrast of the laptop’s display using the special function keys, but this doesn’t really brighten the display much. You pull out a bright flashlight and can see the image displayed a little better when using it. Which of the following components is MOST likely faulty and needs to be replaced?

A. Digitizer
B. Inverter
C. GPU
D. LCD Panel

A

B. Inverter

83
Q

You have been asked to develop a solution for one of your customers. The customer is a software development company, and they need to be able to test a wide variety of operating systems to test the software applications their company is developing internally. The company doesn’t want to buy a bunch of computers to install all of these operating systems for testing. Which of the following solutions would BEST meet the company’s requirements?

A. Purchase a high-end computer that has a lot of CPU cores and RAM, install a hypervisor, and configure a virtual machine for each operating system that will be used to test the applications being developed
B. Purchase multiple inexpensive workstations and install one operating system that will be used to test the application being developed on each workstation
C. Purchase one computer, install an operating system on it, create an image of the system, then reformat it, install the next operating system, create another image, and reimage the machine each time you need to test a different application
D. Purchase multiple workstations, install a VM on each one, then install one operating system that will be used to test the applications being developed in each VM

A

A. Purchase a high-end computer that has a lot of CPU cores and RAM, install a hypervisor, and configure a virtual machine for each operating system that will be used to test the applications being developed

84
Q

Your laptop currently has a 128 GB SSD installed and currently running out of internal storage space. You want to upgrade the workstation with more internal storage in order to store additional videos, photos, and backups, but you don’t want to sacrifice data access speed for increased storage. Which of the following is the BEST storage solution to meet your need to store more data while maintaining fast data access speeds?

A. 3 TB HDD
B. 50 TB SAN
C. 1 TB SSD
D. 5 TB NAS

A

C. 1 TB SSD

85
Q

You want to create a website for your new technical support business. You decide to purchase an on-demand cloud-based server and install Linux, Apache, and WordPress on it to run your website. Which of the following best describes which type of service you have just purchased?

A. SaaS
B. PaaS
C. DaaS
D. IaaS

A

D. IaaS

86
Q

The video editor at Dion Training has submitted a trouble ticket that states her editing workstation is making a loud clicking noise whenever she is editing videos for an upcoming course. You initially thought the system fans were causing the noise. You have replaced the fans, but the noise continues to be heard when applications are loaded, or the videos are being edited. Which of the following actions should you perform NEXT?

A. Perform a full backup of the hard disk
B. Scan the system for viruses
C. Replace the hard disk
D. Perform a System Restore

A

A. Perform a full backup of the hard disk

87
Q

You have been asked by Dion Training to build a network-attached storage (NAS) device that will be used exclusively as a file server for the company’s internal network. Which of the following should you install to BEST meet the company’s needs? (Select 2)

A. 1 TB HDD (5400 RPM)
B. RAID 0
C. 1 TB SSD
D. RAID 5
E. FastEthernet NIC
F. Gigabit NIC
A

D. RAID 5

F. Gigabit NIC

88
Q

You are traveling to Thailand on a business trip. Your laptop’s touchscreen display is visibly flickering when plugged into the power outlet at a local coffee shop. You take your laptop to your hotel room, and you notice it doesn’t flicker when plugged in there. Which of the following is the MOST likely cause of this issue?

A. The inverter of the laptop is faulty
B. The digitizer of the laptop is faulty
C. The battery of the laptop is failing to charge
D. The coffee shop was experiencing power fluctuations that led to the flickering of the display

A

D. The coffee shop was experiencing power fluctuations that led to the flickering of the display

89
Q

Which of the following ports should you block at the firewall if you want to prevent a remote login to a server from occurring?

A. 80
B. 22
C. 143
D. 21

A

B. 22

90
Q

You have just connected an external monitor to a laptop for one of your customers. You now need to configure the laptop to mirror the internal laptop display to this monitor. Which of the following should you do next?

A. Enable the DisplayPort
B. Turn the monitor off and on again
C. Restart the laptop
D. Configure the display settings in the operating system

A

D. Configure the display settings in the operating system

CompTIA A+ 220-1101 JD (16 decks)

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