ITM Ch 12 Flash Cards
Name Type of Decisions
Unstructured,Structured,Semistructured.
Characterize Unstructured Decisions and give example.
Non-Routine,requires evaluation and insight, no procedure or set rules for evaluation.Usually Performed by upper Management.5-10 year market expanding plan.
Characterize Structured Decisions and give and example.
Repetitive and routine, set procedures and usually have happened before.example overtime pay, inventory levels.
Characterize Semistructured Decisons
Contains a combination of Structured and Unstructured..most decisions in a company are semistructured.
Outline the steps of Decision-Making Process
Intelligence,Design,Choice,Implementation.
Intelligence
Discovering and identifying the problem.Evaluates why ,where a problem occurs and how affects the company.
Design
Explores ways of finding solutions for the problem
Choice
Choosing the right solution.
Implementation
Picking the solution and testing for ability to fix the problem and effectiveness
Describe Classical Model of Management
Planning,Organizing,Coordinating,Deciding and Controlling. Implemented in 1920 and still very popular
What do Behavioural Models State?
Managers behaviour is less reflective more reactive,less organized,less systematic more informal.
What do Managerial Roles mean?
Expectations and activities of a manager in a company.
What best describes managers as head of companies or representatives in outside world?
Interpersonal Roles.
Managers process a lot of information and relay it to all the affected parties . This best describes managers as ?
Information Roles.
Managers Ability to make Decisions.
Decision Role.
