Chapter 1 Flashcards
What is a digital firm
An organization which communicates with customers mostly digitally.
Business processes refer to … ?
Logically related tasks and behaviours, developed by an organization over time.
How information systems helps business models?
Can be used as a tool for creating new products and services.
What is Canadian Rules on the Sarbanes-Oxley act ( C-SOX)
An act that improves accountability of public firms and their auditors.
Define Information Technology ( IT )
Software and Hardware used by a firm to achieve a business objective.
Define Information
Data that has been shaped/sorted in a way to appear meaningful and useful to human beings.
What is Data
Raw facts before being processed into information.
Process that collects/captures data from outer environment
Input.
Processing is?
The action that takes the raw data and puts it into meaningful form.
Output is ?
Transfer of processed information to the user.
What is feedback and why is it important?
Feedback is a process which tells how useful is gathered.Important because it can improve data collection to make information more relevant.
Information systems literacy refers to .. ?
Understanding of an overall picture of how the firm operates digitally. Includes hardware, software , company structure.
Define Computer Literacy
How well a person knows information technology.
Objectives of Senior Management
Long range decisions about products and services, and well financial well being of the company.
Objectives of Middle Management
To carry out plans and programs of senior management.
Operational Management is responsible for ?
Daily activities of the business.
Example Of Knowledge Workers and their duties.
Engineers, Scientists, Architects.Design products and/or create knowledge for the firm.
Data workers are ?
Secretaries and Clerks.
Workers that produce or provide services are?
People that do the manual labor.
What is Organization Culture.
A fundamental set of assumptions and values in a firm . A way of doing things.
Example of Computer Hardware
Tablets, PC, Hard drives.
Main function of Computer software is ?
Use preprogrammed instruction to control computer hardware.
Data management technology is responsible for ?
Software that organizes the data on physical storage.
Networking and telecommunications technology consists of ?
Hardware and software that links and transfer data from one location to another.
Network is ?
Two or more computers that share data or a resource ( printer).
World Largest Network ?
Internet.
Intranet is ?
Internal corporate network based on internet.
Private intranets accessible from outside by authorized users called ?
Extranets.
Define World Wide Web
Service provided by Internet that uses universally accepted standards for storing and retrieving information.
Complementary assets refer to ?
Assets that are required to get the benefit from the main asset . Example roads are needed to drive cars.
Managerial, Organizational and Social Assets together are known as?
Organizational and management capital.