Introduction Flashcards
failing to align _______can cause a firm to fail to meet corporate objectives
IT decisions between business and technology leaders
Adding a new IS to an existing organization, however, requires the ability to _______.
Manage Change
Digital Natives Are
individuals whose entire lives have been lived in an era with Internet availability through the web.
Digital Immigrants Are
people born before the 1990s, weren’t always around computers when they were young.
What is the Managers role in leveraging IS Technology
- frame these opportunities so that others can understand them
- evaluate them against existing business needs and choices
- pursue those that fit with an articulated business strategy.
Social media and other web apps have given powerful voices to
For Which Businesses need to Listen
- customers
- communities
Failure to consider IS strategy when planning business strategy and organizational strategy leads to one of three business consequences:
- IS that fail to support business goals
- IS that fail to support organizational systems
- a misalignment between business goals and organizational capabilities.
What are the three types of managerial tasks
- Visionary tasks
- Informational/interpersonal
- Structural tasks
True or False: managers must be knowledgeable participants in the IS decisions made within and affecting their organizations.
True
Three Major Roles a Manager Fills
Different than Managerial Tasks
- Interpersonal
- Informational
- Decisional
Data
Simple Observations of the State of the world
Information
Data endowed with relevance and purpose
Knowledge
Understanding of relationships from the human mind.
Wisdom
knowledge fused with intuition and judgment that facilitates making decisions.
What are the economics of information
- Never Wears Out
- Can become Obsolete
- Can be replicated at no cost
- information exists in the ether
- Costly to produce/cheap to reproduce
- Price is based on the value to the customer
Internet of Things
machines and sensors talking to each other over the network
Social Business
refer to an enterprise using social IT for business applications, activities, and processes.
What are technologies used for people to collaborate, network, and interact over the web.
Social IT
IT‐enabled networks that link individuals together in ways that enable them to find experts, get to know colleagues, and see who has relevant experience for projects across traditional organizational lines.
Social Networks
IS are composed of three (3) main elements
- Technology
- People
- Process
refers to everything that supports the flow and processing of information in an organization
IT Infrastructure
Examples of IT infrastructure
hardware, software, data, and network components,
refers to the blueprint that reflects IT strategy
IT Architecture
Successful firms have an ___________ that drives both organizational strategy and IS strategy.
overriding business strategy
Successful firms purposely design their ___________ and ____________ to complement their business strategy.
organizational and IS strategies
How Did KP Fix thier misaligned strategies?
KP=Kaiser Permanente
- Improved communications
- changed its bonus structure
- Realign people, process, and technology
a coordinated set of actions to fulfill objectives, purposes, and goals.
Strategy
a clear and compelling statement that unifies an organization’s effort and describes what the firm is all about
What is a Mission
the “blueprint of how a company does business.
Business Model
Name Porter’s Generic Startegies
- Low-cost Producer
- Differentiation
- Focus
- Innovation (Kettinger)
Cost Leadership results when
the organization aims to be the lowest‐cost producer in the marketplace
Characteristics of Cost Leadership
- The organization enjoys above‐average performance by minimizing costs.
- The product or service offered must be comparable in quality to those offered by others in the industry so that customers perceive its relative value.
- Typically, only one cost leader exists within an industry.
When an organization offers its product or service in a way that appears unique in the marketplace.
Differentiation
Characteristics of Differentiation
The organization identifies which qualitative dimensions are most important to its customers and then finds ways to add value along one or more of those dimensions.
Focus allows an organization to:
- Limit its scope to a narrower segment of the market
- Tailor its offerings to that group of customers
