Chapter 3: Organizational Strategy And Information Systems

Question 1

Value is derived from social networks in one of three interrelated ways

Answer 1

1. Structural (Relationship Patterns)
2. Relational (Nature of Relationships)
3. Cognitive (How connected people think)

Question 2

A strategic alliance is an ___________ that affords one or more companies in the relationship a __________.

Answer 2

interorganizational relationship,
strategic advantage

Question 3

co‐opetition is a strategy whereby companies ___________ and ____________ at the same time with companies in their value net

Answer 3

1. cooperate,
2. compete

Question 4

What are the 5 Risks of Using Information Resources to Gain a Competitive Advantage

Answer 4

1. Awakening a sleeping giant
2. Demonstrating bad timing
3. Implementing IS poorly
4. Failing to deliver what users want
5. Running afoul of the law

Question 5

What are the Three components of organizational strategy:

Answer 5

1. Organizational variables (decision rights, formal reporting relationships and structure, informal networks)
2. Management control variables (planning, data collection, performance measurement, evaluation, incentives, and rewards)
3. cultural variables (values, locus of control)

Question 6

Decision rights indicate who in the organization has the responsibility to ___________ various types of decisions.

Answer 6

approve, implement, and control

Question 7

IS supports decision rights by

Answer 7

1. getting the right information to the decision maker at the right time
2. transmitting the decision to those who are affected.

Question 8

Organizational structure is the design element that ensures that ___________ are correctly allocated

Answer 8

decision rights

Question 9

Hierarchical organizational structure is an organizational form based on:

Answer 9

1. The concepts of division of labor
2. Specialization
3. Span of control
4. Unity of command.

Question 10

Typically assigns employees to two or more supervisors in an effort to make sure multiple dimensions of the business are integrated

Answer 10

The Matrix organizational structure

Question 11

Rely on highly decentralized decision rights and utilize distributed information and communication systems to replace inflexible hierarchical controls with controls based in IS.

Answer 11

Networked organizational structures

Question 12

Social networking site (SNS) is a “networked communication platform in which participants have:

Answer 12

1. uniquely identifiable profiles that consist of user‐supplied content, content provided by other users, and/or system‐provided data
2. Can publicly articulate connections that can be viewed and traversed by others
3. Can consume, produce, and/or interact with streams of user‐generated content provided by their connections on the site.

Question 13

enterprise social networking site (ESNS) is basically a social networking site that is used within ___________, that is formally sanctioned by ______, and that can restrict __________ and ____________ to the organization’s employees

Answer 13

1. an organization
2. management
3. membership
4. interactions

Question 14

Management control is concerned with the process of controlling:

Answer 14

1. how planning is performed in organizations
2. how people and processes are monitored, evaluated, and compensated or rewarded.

Question 15

IS offer new opportunities for collecting and organizing data for what three management control processes

Answer 15

1. Data Collection
2. Evaluation
3. Communication

Question 16

How is IT leveraged in Control Processes:

Answer 16

1. IS provide decision models for scenario planning and evaluation
2. IS collect, evaluate, and communicate information, leaving managers with time to make more strategic decisions

Question 17

How is IT leveraged in Planning Processes:

Answer 17

1. Provides data to develop strategic plans.
2. Provide scenario and sensitivity analysis

Question 18

a set of shared attitudes, values and beliefs that a group holds and that determines how the group perceives, thinks about, and appropriately reacts to its various environments.

Answer 18

Culture

Question 19

the perceptions that people hold about how things are done in their community

Answer 19

Beliefs

Question 20

values reflect the _______ about the way things should be done

Answer 20

community’s aspirations

Question 21

Culture may be thought of in terms of three layers:

Answer 21

1. Observable artifacts
2. Values
3. Assumptions