Intro to OB & Work Behaviour

Question 1

What is the goal of organizational behaviour ?

Answer 1

• To predict , explain and manage behaviour and events in organizations

Question 2

Describe Micro and Meso in terms of organizational behaviour

Answer 2

• Micro : The attitudes and behaviour of individuals and groups in organizations
• Meso : How organizations can be structured more effectively

Question 3

In organizational behaviour , what 3 terms does job performance break down into ?

Answer 3

• Task performance : Completing the assigned tasks well
• Citizenship behaviour ; Helping others at work , positively contributing to the organization
• Counterproductive behaviour : Harming others at work , hindering organizational goal accomplishment

Question 4

What are different forms of citizenship behaviour ?

Answer 4

• Organizational : Voice , Civic virtue , Boosterism
• Interpersonal : Helping , Courtesy , Sportsmanship

Question 5

What are the different forms of Counterproductive behaviours ?

Answer 5

• Production Deviance : Wasting resources , Substance abuse
• Property deviance : Sabotage , Theft
• Political deviance : Gossiping , incivility
• Personal Aggression : Harassment , Abuse

Question 6

What are the three main research terms used in OB?

Answer 6

• Concept : an abstract idea : a general notion
• Construct : a theoretical concept , theme or idea
• Variable : Things that you are trying to measure , which can be changed or altered