Interpersonal Communication Flashcards
what are the 3 main types of communication?
verbal
written
non-verbal
the following is describing what type of communication? -
“communication that involves speaking”
verbal communication
the following is describing what type of communication? -
“communication that is unspoken”
non-verbal communication
the following is describing what type of communication? -
“communication that is recorded information that can be read by others”
written communication
the following is an example of what type of communication? -
“test results are sent to the patient via mail with the results typed and printed in a letter”
written communication
the following is an example of what type of communication? -
“nodding, hand gestures, smiling, facial expressions, eye contact, touch, etc”
non-verbal communication
the following is an example of what type of communication? -
“a doctor is speaking to the radiation therapist about how he or she would like the patient to be set up for treatment”
verbal communication
T/F:
It is NOT common for communication to differ from culture to culture, beliefs, values, and or practices
FALSE
everyone communicates differently
T/F:
Verbal and Nonverbal communication may vary in different cultures and societies
TRUE
T/F:
With Elderly patients who have memory loss or dementia, it is important to have a family member to be present with the patient
TRUE
According to Elizabeth Kubler-Ross, what are the stages of grief? (name them in order)
1.
2.
3.
4.
5.
- denial
- anger
- bargaining
- depression
- acceptance
T/F:
medical terms and procedures should be explained to the patient in layman’s terms
TRUE
medical terms and procedures should be explained to the patient in ______ terms
layman’s
T/F:
prior to the patient’s treatment, the radiation therapist should explain the procedure to the patient (especially on first day)
TRUE
T/F:
If the patient has any questions, they should be answered AFTER the procedure starts
FALSE
BEFORE!
when should you tell the patient they will be getting a tattoo for positioning purposes?
as soon as possible - at Consult at earliest and or at CT… nonetheless BEFORE you do it
what are “ancillary services”?
support services; supplemental and support services
__________ is care for terminally ill patients and focuses on the patient’s comfort rather than cure toward the end of his or her life
Hospice
the _____ are religious leader who provide religious services
clergy
____________ provide counseling and information to the patient and their families so they can understand and cope with the illness
social services
the following are examples of what?
- clergy, social services, hospice, dietitian
ancillary services
the registered ____________ can help cancer patient manage symptoms caused by radiation therapy or chemo treatments, and help maintain a healthy nutritional status
dietitian
