Instructor I

Question 1

The acquisition of knowledge, usually through academic means such as college or university courses.

Answer 1

Education

Question 2

The transfer of knowledge regarding vocational or technical skills.

Answer 2

Training

Question 3

The terms ______ and ________ are often used interchangeably in fire and emergency services organizations; however they have different meanings.

Answer 3

Education and training

Question 4

Without desire to ______, no amount of knowledge and experience can create an effective instructor.

Answer 4

Teach

Question 5

Instructors must have the _______, _______, and _______ to achieve goals and encourage that desire in their students.

Answer 5

Motivation, desire, and determination.

Question 6

Instructors must be _____ and ______ to all students, open-minded, and willing to hear, consider, and discuss ideas with them.

Answer 6

Fair and impartial.

Question 7

Together these two elements, _________ and _______, are accomplished through detailed course outlines, established course objectives, defined evaluation procedures, and preparation for each class session.

Answer 7

Preparation and organization.

Question 8

________ is the ability to understand the feelings and attitudes of another person.

Answer 8

Empathy

Question 9

A course of conduct directed at a specific person that causes substantial emotional distress in said person and serves no legitimate purpose.

Answer 9

Harassment

Question 10

Superior offering advancement or special treatment in return for sexual favors from a subordinate; also may refer to an situation in which an employee, regardless of gender, believes that the workplace is a hostile environment because of sexually offensive or sexist behavior.

Answer 10

Sexual harassment

Question 11

Changes or adjustments in a work or school site, programs, or job that makes it possible for an otherwise qualified employee or student with a disability to perform the duties or tasks required.

Answer 11

Reasonable accommodation

Question 12

Classification of a disorder in which a person has difficulty learning in a typical manner because of a problem with the brain’s ability to receive and process information.

Answer 12

Learning disability

Question 13

Local or municipal law that applies to persons and things of the local jurisdiction; a local agency act that has the force of a statute; different from law that is enacted by federal or state/provincial legislatures.

Answer 13

Ordinance

Question 13

Rules or directives of administrative agencies that have authorization to issue them.

Answer 13

Regulations

Question 14

Departments and organizations in cities and towns create their own _________ to guide management and employee actions as they perform duties that must also comply with state/provincial and other _________.

Answer 14

Regulations.

Question 15

The history of rulings made in courts of law that can be referenced and used to make court decisions in future cases or influence laws outside of the court system.

Answer 15

Legal precedent

Question 16

A body of laws arranged systematically usually pertaining to one subject area such as a mechanical code, a building code, an electrical code, or a fire code.

Answer 16

Codes.