Company officer

Question 1

Having an idea or concept of future developments; being able to view situations from all angles while still understanding that tradition can provide direction.

Answer 1

Vision

Question 2

Making decisions quickly and effectively.

Answer 2

Decisiveness

Question 3

Using logic and reason in making decisions.

Answer 3

Intelligence

Question 4

This leadership style provides clear directions of what, how, and when tasks will be performed. Followers provide little or no input into decisions.

Answer 4

Autocratic

Question 5

______ leaders solicit input from their followers before making decisions. Sometimes called participative leadership.

Answer 5

Democratic

Question 6

_____ ______ leaders do not make decisions or avoid making them. Followers are left to make decisions and solve problems for themselves.

Answer 6

Laissez-faire

Question 7

Leadership style in which organizational change is accomplished by followers’ commitment to the leader’s vision and inspiration.

Answer 7

Transformational

Question 8

Sometimes called managerial leadership, this leadership style enforces compliance through rewards and punishments.

Answer 8

Transactional

Question 9

_______ _______ is a unique skill that includes the ability to:
-Identify the situation’s components
-Determine the nature of the necessary intervention
-Initiate action

Answer 9

Command presence

Question 10

Four Management functions that are essential to the management of fire and emergency services organizations are?

Answer 10

Planning, Organizaing, Directing, and Controlling.

Question 11

What are the Five steps company officers can use to solve problems or make decisions?

Answer 11

1. Identify- a problem that requires a response.
2. Select- choose appropriate response
3. Design- determine steps required to meet goals, or objectives
4. Implement- perform the selected activity or supervise the activity
5. Evaluate- determine the effectiveness of the activities

Question 12

A United States federal law requiring covered empoyers to provide employees job-protected leave for qualified medical and family reasons.

Answer 12

The Family and Medical Leave Act of 1993 (FMLA)(29 CFR Part 825)

Question 13

Per the U.S. Department of Labor, emplyees are entitled to ___ work weeks of leave in a ___-____ period for the following medical and family reasons.

Answer 13

12
12-month

Question 14

Occurs when people hide their own emotions so that others do not know how they feel. The goal of ______ behavior is to appease others and avoid conflict at any cost.

Answer 14

Passive

Question 15

Occurs when people express their emotions openly and use the threatening behaviors toward people or objects that violate the rights of others. The goal is to “win”, which forces the other person to “lose”.

Answer 15

Aggresive

Question 16

Occurs when people express negative feelings, resentment, and aggression in unassertive, passive ways.

Answer 16

Passive aggressive

Question 17

Created when wages and working conditions are substandard, bitter labor/management disputes have occurred, difficult contract negotiations have occurred, or rules are being unfairly or inconsistently applied.

Answer 17

Resentment

Question 18

Caused by too little work or too little interest in the work.

Answer 18

Boredom

Question 19

Created when there is a lack of knowledge of the job requirements and/or the rules of conduct.

Answer 19

Ignorance

Question 20

Caused by personal problems (on or off the job) that affect job performance.

Answer 20

Stress

Question 21

What are the Five general purposes for Interpersonal Communication?

Answer 21

Learn
Relate
Influence
Play
Help

Question 22

What are the Five C’s of Radio Communication?

Answer 22

Conciseness
Clarity
Confidence
Control
Capability

Question 23

___________ are used in public service to determine specific groups within the service area in order to properly serve their needs.

Answer 23

Demographics

Question 24

The leading injuries for responders are _____ and _____.

Answer 24

sprains and strains

Question 25

The company officer must address both _______ ______ and _____ _______ to unsure scene safety.

Answer 25

Unsafe acts
Unsafe conditions

Question 26

It is important to apply policies and procedures that regulate emergency scene activities.

Question 27

Provides the company officer with known risks in the community to which responders may be exposed.

Answer 27

Community risk management

Question 28

Evaluates risks and hazards that can affect the organization and provides control measures to reduce the frequency, severity, and probability of a negative event.

Answer 28

Organizational risk management

Question 29

Assesses risk and hazards emergency responders face while performing operations, including how to evaluate risk on the scene of incidents

Answer 29

Operational risk management

Question 30

Standard on Fire Department Occupational Safety, Health, and Wellness program.

Answer 30

NFPA 1500

Question 31

Standard for Fire Department Safety Officer Professional Qualifications.

Answer 31

NFPA 1521

Question 32

Standard on Emergency Serivces Incident Management System and Command Safety.

Answer 32

NFPA 1561

Question 33

Standard on Fire Department Infection Control Program

Answer 33

NFPA 1581

Question 34

Standard on Comprehensive Occupational Medical Program for Fire Departments

Answer 34

NFPA 1582

Question 35

Standard on the Rehabilition Process for Members During Emergency Operations and Training Exercises.

Answer 35

NFPA 1584

Question 36

Standard on Selection, Care, and Maintenance of Open-Circuit Self-Contained Breathing Apparatus (SCBA).

Answer 36

NFPA 1852

Question 37

OSHA standard for Respiratory Protection.

Answer 37

29 CFR 1910.134

Question 38

Should the presence of hazardous materials become known following an incident, Title ___ ____ ________ requires a fire and emergency services organization provide affected employees with all data on the materials to which they were exposed.

Answer 38

29 CFR 1910.1200

Question 39

Increased rates of absorption combined with increased amounts of toxic chemicals mean firefighters are more likely to be contaminated.

Question 40

In fact, absorption rates increase _____ percent for every _______ rise in temperature (FCSN, 2013).

Answer 40

400
5 - degrees

Question 41

Standard on Selection, Care, and Maintenance of Protective Ensembles for Structural Fire Fighting and Proximity Fire Fighting.

Answer 41

NFPA 1851

Question 42

Four-Step Method of Instruction

Answer 42

1. Preparation
2. Presentation
3. Application
4. Evaluation

Question 43

Fire Code
Fire Code Handbook

Answer 43

NFPA 1