herzberg

Question 1

what is herzberg about

Answer 1

how to motivate employees

Question 2

negative KITA

Answer 2

punishment, physical or psychological

Question 3

positive KITA

Answer 3

reward

Question 4

what does the use of negative and positive KITA suggest

Answer 4

that the manager is motivated

Question 5

hygiene factors

Answer 5

organizational policies and procedures, supervision, relationships with co-workers and supervisors, physical work environment, job security, and compensation

Question 6

what are motivators

Answer 6

recognition and achievement

Question 7

dissatisfiers

Answer 7

the absence of hygiene factors

Question 8

satisfiers

Answer 8

presence of a motivator

Question 9

horizontal job loading

Answer 9

employees are not getting more authority or freedom of how to do the work, they stay at the same level in the hierarchy

Question 10

vertical job loading

Answer 10

gives more authority to the employees and gives them more opportunities for achievement

Question 11

job enlargement

Answer 11

process through which horizontal job loading is achieved

Question 12

job enrichment

Answer 12

process through which vertical job loading is achieved

Question 13

what happens when you add hygiene factors when employees are dissatisfied and unmotivated

Answer 13

employees are not dissatisfied and unmotivated

Question 14

what happens when you add motivation factors when employees are not dissatisfied but unmotivated

Answer 14

employees are satisfied and motivated

Question 15

what is the 2 factor theory

Answer 15

hygiene factors and motivators are essential for employees to be satisfied and motivated

Question 16

are motivators intrinsic or extrinsic to the job

Answer 16

intrinsic

Question 17

are hygiene factors intrinsic or extrinsic to the job

Answer 17

extrinsic