greiner

Question 1

what is greiner about

Answer 1

organizational life cycles, with a focus on growth. stages of evolution and revolution

Question 2

what are the five stages of evolution

Answer 2

creativity phase, direction phase, delegation phase, coordination phase, collaboration phase

Question 3

what are the stages of revolution

Answer 3

crisis of leadership, crisis of autonomy, crisis of control, ret-tape crisis

Question 4

creativity phase

Answer 4

as a company grows, connot expect that the whole company will share the same interests as the owner

Question 5

crisis of leadership

Answer 5

entrepreneurs are no longer the one who should lead the organization, to bring it to the next level

Question 6

direction phase

Answer 6

the organizational structure needs to be organized more, functions are starting to be put together, more and more people are being employed in the functions

Question 7

crisis of autonomy

Answer 7

centralized autonomy that characterized the direction phase can no longer suit the needs of the organization when it’s becoming more complex, the low level employees with the knowledge are not being heard at the top of the organization

Question 8

delegation phase

Answer 8

more power is being given to the middle and low level managers, organizations will tend to be structured around products and markets

Question 9

crisis of control

Answer 9

the top managers tend to not know what’s happening in the other divisions. there is a lack in coordination. field managers seem to be running their own show. the organization tends to lose their identity

Question 10

coordination phase

Answer 10

some divisions might be merged together and will form larger business units. these business units will have specific target in term of return on investment, they are treated in investment centers that are owned by the head office. formal planning systems are put in place, each business unit will be expected to create a business strategy to support the corporate strategy

Question 11

red-tape crisis

Answer 11

people start to resent the rules of bureaucracy

Question 12

collaboration phase

Answer 12

return to the creativity phase, collection of autonomous units

Question 13

secondary claims of greiner

Answer 13

1. organizations should not skip phases
2. top managers whose style is no longer appropriate should remove themselves