mintzberg Flashcards
what is mintzberg about
roles of managers
what are the interpersonal roles
figurehead, leader, liaison
what is the figurehead role
manager that represents the organization, ceremonial duties
what is the leader role
inspire people, motivate them to achieve duties
what is the liaison role
manager that is the most in common with people outside of the organization, many contacts outside the organization
what are the informational roles
monitor, disseminator, spokesperson
what is the monitor role
manager is constantly looking out for environmental changes that could have an impact on the success of the company
what is the disseminator role
has the information and then decides what to do with it
what is the spokesperson role
inform and satisfy the key stakeholders in the organization, shareholders and groups that either have an impact or will be impacted
what are the decisional roles
entrepreneur, disturbance handler, resource allocator, negociator
what is the entrepreneur role
look for new ideas, initiate new products, whether or not to carry on with products, deciding what happens when
what is the disturbance handler
solving problems and conflicts within the organization
what is the resource allocator
has authority/control on the resources, including the managers time
what is the negotiator
with key clients, suppliers or people that you want as part of the executive team
