Henry Schein Dental Website Info Flashcards
1
Q
When an FSC registers a customer…
A
The -JDE# -Order History -Sales Plan is kept in a link easily
2
Q
FSCs can register the customers for online purchasing if…
A
- Customer has an existing JDE#
- Customer has never registered to purchase online
3
Q
FSCs can’t create a brand new account for a customer so you have to…
A
call field satisfaction to create a new account
4
Q
To see if an account is already registered…
A
Search for their account in the search bar if you see a green registered tag, no further action is needed. if not go to top left of the page to see next to their profile and hit register now
5
Q
As an FSC what administrative functions can I perform for customers web accoutns
A
-Add or revise user profiles
