HCROWD LESSON 3

Question 1

one of the biggest risks for the TOURISM AND HOSPITALITY industry

Answer 1

Food safety

Question 2

a leading cause of illnesses from contaminated food.

Answer 2

Norovirus

Question 3

a bacteria that causes potentially fatal

Answer 3

Legionnaires’ Disease

Question 4

a growing concern since the danger is heightened by
the fact that it may accumulate in rooms that are some distance
from the source and injure guests and staff.

Answer 4

Carbon Monoxide

Question 5

A frequently overlooked risk is that the staff may become complacent over time
and less rigorous in applying the appropriate procedures.

Answer 5

Liquor Liability

Question 6

One of the most challenging issues for the hospitality industry is complying with
regulations that require public access for disabled individuals.

Answer 6

Access for the Disabled

Question 7

make up an integral part of the service at many resorts

Answer 7

courtesy shuttles

Question 8

Risk management considerations may the same depending upon whether hotel employees are performing the service of it is contracted out to third parties. TRUE OR FALSE

Answer 8

FALSE

Question 9

Ineffective security requires that management have in-depth knowledge of the
property and its operations. TRUE OR FALSE

Answer 9

FALSE

Question 10

increased exposures and
heightened liability if a plaintiff is able to show that the reduction in security staff contributed to an safe environment. TRUE OR FALSE

Answer 10

FALSE

Question 11

one of the most delicate and perhaps paradoxical tasks facing
any hotel security consultant, developer, owner, or general manager in the
contemporary era of hospitality.

Answer 11

Securing a hotel

Question 11

The hotel industry may be ambivalent, or at times even dismissive, about security. TRUE OR FALSE

Answer 11

TRUE

Question 12

many hotels have documented maximum security
standards that must be applied to each of their hotels. TRUE OR FALSE

Answer 12

FALSE

Question 13

heat detection units are required by an increasing number of
local jurisdictions

Answer 13

Smoke Detectors

Question 14

have the ability
to report a heat buildup prior to evidence of smoke or flame

Answer 14

Heat detectors

Question 15

respond
only to smoke and other products of combustion.

Answer 15

Smoke detectors

Question 16

Fires involve ordinary combustibles

Answer 16

Class A

Question 17

fire involve flammable liquids

Answer 17

Class B

Question 18

fires involve electrical equipment

Answer 18

Class C

Question 19

fires involve cooking oil and fats

Answer 19

CLASS K

Question 20

are mandated in an establishment of four stories or higher,
adhering to the Hotel and Fire Safety laws on each countries.

Answer 20

Sprinkler systems

Question 21

indicate immediate danger, should be posted to warn of
specific dangers and to warn that special precautions may be necessary.

Answer 21

Danger signs

Question 22

should only be used to warn against potential hazards or to
caution against unsafe practices.

Answer 22

Caution signs

Question 23

should be used only where there is a need for general
instructions relative to safety measures.

Answer 23

Safety instruction signs

Question 24

a bacteria that causes potentially fatal
Legionnaires’ Disease

Answer 24

legionella pneumophilia

Question 25

potential source of this outbreak are from ice machines, hot tubs,
evaporative coolers, misters and drinking fountains

Answer 25

legionella outbreaks