HCM 405- Section 2

Question 1

Understand how to calculate an FTE for one year of time

Answer 1

One FTE= 8 hours/day, 40 hours/week, 2080 hours/year

Question 2

If one FTE works 40 hours per week then how many hours would the FTE work in one year?

Answer 2

2080

Question 3

How many hours are typically in a standard work week?

Answer 3

40 hours

Question 4

Define Human Resources

Answer 4

the department that handles all personnel matters. Providing service and advice to other organizational elements—activities include conducting job analyses, planning labor needs and recruiting, job candidates, selecting job candidates, orienting and training new employees, managing compensations, providing incentives, appraising performance, training and development, building employee commitment

Question 5

Define Full-time equivalent

Answer 5

a computed statistic representing the number of full-time employees that could have been employed if the reported number of hours worked by part-time employees had been worked by full-time employees.

Question 6

Define Labor budget

Answer 6

schedule of expected labor costs

Question 7

Define Productive hours

Answer 7

time actually completing activities

Question 8

Define down time

Answer 8

the length of time lost during an operation because of non-scheduled stoppages such as failure, delay, etc

Question 9

Define Nonproductive hours

Answer 9

time waiting to complete activity

Question 10

Define Cross-functional training

Answer 10

training the employees to be multi-skilled and multi-talented

Question 11

Define KSAs

Answer 11

Knowledge, skills, and abilities

Question 12

Define goals

Answer 12

general broad statements about what an organization wants to accomplish

Question 13

Define terminal objectives

Answer 13

end result of what we want the learner to achieve by the end of the course

Question 14

Define enabling objectives

Answer 14

steps that must be achieved before the terminal objective can be met (must be 2 or more per terminal)

Question 15

Define Intrinsic compensation

Answer 15

compensation that is rewarded internally such as enjoying the job in itself, motivation, responsibility and pride in work

Question 16

Define extrinsic compensation

Answer 16

compensation that is rewarded externally such as salary and benefits, awards and recognition, status

Question 17

The typical human resources department is involved in employee activities related to recruitment, compensation, and benefits, training, and development, and employee relations: True or False

Answer 17

True

Question 18

Which of the types of training presented below is described as training employees to perform operations in areas other than their associated job?

Answer 18

cross functional training

Question 19

what is OSHA?

Answer 19

Occupational Safety and Health Act/ Admin: Concerning employee safety in the workplace; assures safe and healthful working conditions for working people and mandates that each employer shall furnish a place of employment which is free from recognized hazards that are causing or are likely to cause death or serious physical harm to employees; authorized to promulgate legally enforceable workplace safety standards, responds to employee complaints, conduct on-site inspections; established hazard communications: rules that provide workers with right to know about hazardous substances they could be exposed to or handling

Question 20

Ergonomics is the practice of designing equipment and work tasks to conform to the capacity of the worker, it provides a means for adjusting the work environment and work practices to prevent injuries before they occur: True or False

Answer 20

True

Question 21

Define Job analysis

Answer 21

provide a title that conforms with an organization classification system; refers to various methods for analyzing requirements of job; purpose is to prepare job descriptions and specifications to hire quality employee

Question 22

Define Job description

Answer 22

general statement that tells what a person does on a job and the conditions under which will work; has three parts; identifying information, job summary, and tasks to be performed; list of general tasks and responsibilities of position

Question 23

Define Job specification

Answer 23

lists minimum qualifications like specific skills, effort and responsibilities; statement should be definite, direct, to the point; education requirements must be supported by the analysis of actual duties; skills must be supported