HBO Flashcards
_________are evaluative statements reflecting feelings about objects, people, or events, such as liking one’s job.
Attitude
Three Components of Attitude
- Cognitive Component
- Affective Component:
- Behavioral Component:
The opinion or belief segment of an attitude
Cognitive Component
It is the “thinking” part of an attitude.
Cognitive Component
The emotional or feeling segment of an attitude
Affective Component:
This refers to the emotional or feeling aspect of an attitude
Affective Component:
An intention to behave in a certain way toward someone or something
Behavioral Component:
This reflects how a person intends to behave in relation to their attitude.
Behavioral Component:
Any incompatibility between two or more attitudes or between behavior and attitudes
Cognitive Dissonance
Individuals seek to reduce this uncomfortable gap or dissonance to reach stability and consistency
Cognitive Dissonance
Consistency is achieved by changing the attitudes, modifying the behaviors, or through rationalization.
Cognitive Dissonance
When attitudes and behavior don’t line up we experience _________
Cognitive Dissonance
________means some concrete action by a person.
Individual behavior
The degree to which a person identifies with a job, actively participate in it, and consider performance important to self-worth
Job Satisfaction
What are the major job attitudes
- Job Involvement
- Job Satisfaction
- Psychological Empowerment
It means how an individual behaves, reacts, or responds in a given environment.
Individual
behavior
It is influenced by various factors. __________ is the function of a person, environment, and organization.
Individual behavior
A positive feeling about one’s job resulting from evaluation of its characteristics.
Job Involvement
Belief in the degree of influence over the job
Psychological Empowerment
The study of how individuals and groups act within organizations, influenced by various factors such as culture, structure, and individual differences.
Organizational Behavior
The degree to which an employee identifies with a particular organization, its goals, and wishes to maintain membership in the organization.
Organizational commitment
______: an emotional attachment to the organization and a belief in its values.
Affective commitment
______: the perceived economic value of remaining with an organization compared to leaving it.
Continuance commitment
_______: an obligation to remain with the organization for moral or ethical reasons.
Normative commitment
Dissatisfaction expressed through behavior directed toward leaving the organization.
Exit:
Broadly described as the characteristics patterns of thoughts, feelings and behaviours taht make a person unique
Personality
The sum of total ways in which an individual reacts and interacts with others, the measurable traits a person exhibits
Personality
Theories of personality
- Type
- Trait
- Psychoanalytic
Dissatisfaction expressed through active and constructive attempts to improve conditions.
Voice:
Dissatisfaction expressed by passively waiting for conditions to improve.
Loyalty:
Dissatisfaction expressed through allowing conditions to worsen.
Neglect: