HAMG 1321 - Introduction into the Hospitality Industry FINALS Flashcards
1
Q
- How does commercial differ from noncommercial food service?
A
Non-profit
2
Q
- Elementary and secondary schools may participate or not in the National School Lunch Program. Participating allows the school to do what?
A
Save money when federally funded
3
Q
- The national behind the enactment of the National School Lunch Act of 1946 was that?
A
If student receives good meals the military should have good recruits
4
Q
- In an effort to increase cash sales and manage profitability, how have managers of healthcare operations become more resourceful?
A
Developing concepts like medical malls, retail shop, bakery, catering, and restuarants
5
Q
- What does the leisure and recreation segment of managed services include?
A
Stadium, Arenas, and Parks
6
Q
- The greatest global employment opportunity is….?
A
Tourism
7
Q
- Travel in the middle ages was mostly for which reason?
A
Religious reasons
8
Q
- Which statement is false with regard to travel agencies?
A
C. Travel agents make their money by charging the provider a fee.
9
Q
- The largest single cost for an airline operation is what?
A
Labor
10
Q
- Are Travel agents a middle man acting as travel counselors on behalf of airlines, cruise lines, and hotels?
A
Airlines, Cruiselines, and hotels
11
Q
- What motivates cultural tourism?
A
Lifestyle inheritance offering of a community
12
Q
- Recreation is defined as…?
A
Refreshments of straight and Spirit
13
Q
- In 1916, which of the following organizations was founded to conserve park resources and to provide for their use by the public?
A
National heart service
14
Q
- Which park is considered to be the first major water park opened in the United States?
A
Wet and Wild
15
Q
- Which theme park company is dedicated to preserving marine life and uses innovative programs to research wildlife dilemmas?
A
Sea World
16
Q
- Typical theme parks are Opryland and Disneyland, areas set aside just for what purpose?
A
Fun rides and recreation for families
17
Q
- What is the most popular destination resort in the world?
A
Disney World
18
Q
- Foodservice, a pool, a tennis court, and a golf course are all services offered in a(n) what?
A
Country Club
19
Q
- Mardi Gras is an example of a(n) …?
A
Festival
20
Q
- The type of club that is predominantly business oriented is a _____ club.
A
City club
21
Q
- Voluntary organizations, armed forces, and employee recreation fall under which type of recreation?
A
Non-commercial
22
Q
- Are the Special Olympics an example of recreation for special populations?
A
Yes
23
Q
- Historic places, sites, and museums are a part of what is now called a …..?
A
Heritage tourism
24
Q
- Betting against the “house” is _____ gambling.
A
Commercial gambling
25
Q
- Gaming revenue is produced from which source?
A
Casino wins
26
Q
- IGRA stands for?
A
Indian Gaming Regulatory Act
27
Q
- Casinos track patron play (gambling) through the use of which method?
A
Loyalty Program
28
Q
- Stand-alone casinos are usually small and are often called what?
A
Slot Parlor
29
Q
- From the early 1940s until 1976, what city had a virtual monopoly on the gaming entertainment business?
A
Las Vegas
30
Q
- Outside of Nevada, _____ is still illegal in the United States.
A
Sport betting
31
Q
- What is the primary outcome of the responsibilities of a convention and visitors bureau?
A
Generate and increase the revenue of a city
32
Q
- Attendee registration, exhibit space rentals, and sponsorship are all sources of what?
A
Revenue
33
Q
- A person who contracts out services to (or works for) associations and corporations and plans meeting down to the last detail is a what?
A
Meeting planners
34
Q
- Which type of meeting room setup is generally intended for a large audience that does not need to make a lot of notes or refer to documents?
A
Theatre style
35
Q
- A key characteristic of a convention center manager might be the ability to do what?
A
Manage and lead people
36
Q
- A lecture and a dialogue that allow participants to share experiences in a particular field are known as a …?
A
Seminar
37
Q
- Which type of meeting room setup is for small numbers of people, with the meeting taking place around one, block rectangular table?
A
Board room
38
Q
- Large facilities where meetings and expositions are held, usually in city centers, are called what?
A
Convention Centers
39
Q
- Before a meeting planner can start planning a meeting, a _____ is done to determine the purpose and desired outcome of a meeting.
A
Need analysis
40
Q
- Which of the stages of event management is the time for asking questions about a potential event?
A
Research stage
41
Q
- Which of the stages of event management is often driven by the determined budget for the event and the time for contracting out services and activities that will become part of the event?
A
Planning stage
42
Q
- Which of the stages of event management should take place at each stage of the event and is the final step that can measure the success of the event in meeting goals and objectives?
A
Evaluation stage
43
Q
- Which type of event would include an annual meeting, sales meeting, workshop, training meeting, or awards ceremony?
A
Corporate event
44
Q
- Which type of event would be planned two to five years in advance with the destination being a determining factor in the planning process?
A
Association event
45
Q
- What event’s purpose is usually related to the agriculture industry and evokes memories of games, attractions, and fun food?
A
Fairs
46
Q
- What are the most widely recognized social events?
A
Weddings
47
Q
- Mega events are made up mainly of what type of venue?
A
Sporting event
48
Q
- _____ is the set of moral principles and values that people use to answer questions about right and wrong.
A
Ethics
49
Q
- _____ are responsible for short-term planning.
A
Mid-level managers
50
Q
- Setting goals and creating objectives to achieve those goals is the process of …?
A
Planning
