GROUP 3- SOCIAL LITERACY Flashcards
concerns with the development of social skills that enable human beings to act positively and responsibly in a range of social settings
social literacy
skill that can be developed thru practice by paying attention to social cues, reflecting on our own social interaction, and seeking feedback from others
social cognition
what are the range of abilities under social cognition
- social perception
- attribution
- emotion understanding
- self-presentation
- social decision-making
ability to perceive and interpret social cues, both verbal and non-verbal
social perception
ability to understand the causes of others’ behavior
attribution
ability to understand and respond to the emotions of others
emotion understanding
ability to manage how we present ourselves to others
self-presentation
ability to make sound decisions in social situations
social decision-making
these behaviors enable us to interact effectively with others, build relationships, and navigate social situations successfully
social skills
what are the abilities under social skills
- communication
- empathy
- respect
- conflict resolution
- adaptability
- self-awareness
- self-control
- assertiveness
- social responsibility
ability to perceive and interpret social cues, both verbal and nonverbal.
communication
ability to understand and share the feelings of others
empathy
showing consideration for others, even when we disagree with them
respect
ability to manage disagreements and resolve conflicts peacefully
conflict resolution
ability to adjust our behavior and communication style to different social and cultural contexts
adaptability
ability to recognize our own strengths, weaknesses, and emotions
self-awareness
ability to regulate our emotions and impulses
self-control
ability to express our needs and opinions in a clear and respectful manner
assertiveness
awareness of our impact on others and the willingness to act in a way that benefits society
social responsibility
encompasses the ability to recognize, comprehend, manifest, manage, assess, and leverage emotions to engage in a positive and effective manner
emotional intelligence
what are the 4 pillars of emotional intelligence
- self-awareness
- self-regulation
- empathy
- social skills
- understanding one’s emotions
- understanding how they influence your actions
self-awareness
- manage emotions in a healthy way
- adapt to changing circumstances
self-regulation
- understand other people’s emotions
- offer comfort and support
empathy
- build and maintain relationships
- effective communication
social skills
skills used to communicate and interact with others effectively
people skills
what are the abilities under people skills
- strong communication
- respectfulness
- honesty
- proactive problem solving
- negotiation
communication skills encompass writing, listening, speaking, and everything in between, such as persuading and negotiating
strong communication
treating colleagues, managers, and clients with consideration and dignity
respectfulness
ability to be truthful, transparent, and trustworthy in professional interactions and relationships
honesty
process of identifying and addressing potential problems or issues before they occur, or nipping something in the bud swiftly if it’s unraveling
proactive problem solving
negotiating for higher salary, swaying coworkers to your way of thinking, or pitching a new idea to a client
negotiation
