Greenbelt Chapter 14: Analyze Phase Flashcards

1
Q

Root Cause Analysis

A

to identify root causes to a problem is the key of the analyze phase

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2
Q

The Cause and Effect, or Fishbone, Diagram

A

Fishbone diagram is a cause and effect diagram with the effect at the head of the fish/problem and the effects as the scales of the fish.

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3
Q

Root Cause Verification Matrix

A

You have the table:

problem, problem root causes, method of verification, reason for verification, verified (y/n)

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4
Q

Graphical Analysis

A

Graphical analysis is a way to graphically represent data about those root causes that have been recorded.

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5
Q

Statistical Analysis

A

Hypothesis Testing

Alpha Risks/Beta Risks

p-value

correlation/regression analysis

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6
Q

Analyze Tollgate Checklist

A

Before you leave the Analyze phase, please look at the checklist:

  1. ) Your primary root causes have been identified.
  2. ) Team has prioritized the root causes
  3. ) Champion/Sponsor seconds the team to move on to “Improve Phase”
  4. ) Relationships between variables are understood between causation
  5. ) These variable causes have been verified by statistical analysis.
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