Godin, Seth - THE DIP Flashcards

0
Q

Who accrues extraordinary benefits?

A

Extraordinary benefits accrue to the tiny minority of people who are able to push just a tiny bit longer than most.

Extraordinary benefits also accrue to the tiny majority with the guts to quit early and refocus their efforts on something new.

In both cases, it’s about being the best in the world. About getting through the hard stuff and coming out on the other side.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

What do you quit and with what do you stick?

A

Quit the wrong stuff.

Stick with the right stuff.

Have the guts to do one or the other.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is Zipf’s law?

A

Zipf’s law applies to résumés and college application rates and best-selling records and everything in between.

Winners win big because the marketplace loves a winner.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the reason that number one matters?

A

People don’t have a lot of time and don’t want to take a lot of risks. With limited time or opportunity to experiment, we intentionally narrow our choices to those at the top.

You want to be going to head straight for the “top guy,” the person who’s ranked the best in the world.

You’re not the only person who looks for the best choice. Everyone does. As a result, the rewards for being first are enormous. It’s not a linear scale. It’s not a matter of getting a little more after giving a little more. It’s a curve, and a steep one.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Another more subtle reason that number one matters?

A

Being at the top matters because there’s room at the top for only a few.

Scarcity makes being at the top worth something.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Where does the scarcity come from?

A

It comes from the hurdles that the markets and our society set up.

It comes from the fact that most competitors quit long before they’ve created something that makes it to the top.

That’s the way it’s supposed to be. The system depends on it.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

In which world / market should you be the best?

A

It’s the world the consumer defines, based on his convenience or his preferences. As best is subjectiv, be the best in his world and you have him.

There are a million micromarkets, but each micromarket still has a best. As the mass market is dying being the best in the micromarket world is the place to be.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Why is the world getting larger and smaller at the same time?

A

The world is getting larger because I can now look everywhere when I want to find something (or someone).

The amount of variety is staggering, and I can define my world to be exactly what I have an interest in—and find my preferences anywhere on the planet.

The world is getting smaller because the categories are getting more specialised.

So while it’s more important than ever to be the best in the world, it’s also easier—if you pick the right thing and do it all the way.

(More places to win, and the stakes are higher, too.)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the problem with infinity?

A

The problem with infinity is that there’s too much of it.

And in just about every market, the number of choices is approaching infinity. Faced with infinity, people panic. Sometimes they don’t buy anything. Sometimes they buy the cheapest one of whatever they’re shopping for. Faced with an infinite number of choices, many people pick the market leader.

The number of job seekers is approaching infinity. So is the number of professional services firms, lawyers, manicure shops, coffee bars, and brands of soap.

Better to be the best.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Why do big companies almost always fail when they try to enter new markets?

A

The reason is their willingness to compromise.

They figure that because they are big and powerful, they can settle, do less, stop improving something before it is truly remarkable.

They compromise to avoid offending other divisions or to minimize their exposure. So they fail. They fail because they don’t know when to quit and when to refuse to settle.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What about life you learnt in school is wrong?

A

Just about everything you learned in school about life is wrong, but the wrongest thing might very well be this:

Being well rounded is the secret to success.

In a free market, we reward the exceptional.

The people who skip the hard questions are in the majority, but they are not in demand.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the secret of successful organisations?

A

Strategic quitting is the secret of successful organizations.

Reactive quitting and serial quitting are the bane of those that strive (and fail) to get what they want.

And most people quit when it’s painful and stick when they can’t be bothered to quit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Explain curve 1: Tha dip.

A

Almost everything in life worth doing is controlled by the Dip.

At the beginning, when you first start something, it’s fun, it’s interesting, and you get plenty of good feedback from the people around you.

Over the next few days and weeks, the rapid learning you experience keeps you going.

And then the Dip happens.

The Dip is the long slog between starting and mastery.

The Dip is the combination of bureaucracy and busywork you must deal with.

The Dip is the difference between the easy “beginner” technique and the more useful “expert” approach.

The Dip is the long stretch between beginner’s luck and real accomplishment.

The Dip is the set of artificial screens set up to keep people like you out.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What fo successful people do with the dip?

A

Successful people don’t just ride out the Dip. They don’t just buckle down and survive it.

No, they lean into the Dip.

They push harder, changing the rules as they go.

Just because you know you’re in the Dip doesn’t mean you have to live happily with it.

Dips don’t last quite as long when you whittle at them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Explain curve 2: Cul-de-Sac.

A

The Cul-de-Sac (French for “dead end”) is a situation where you work and you work and you work and nothing much changes. It doesn’t get a lot better, it doesn’t get a lot worse. It just is.

That’s why they call those jobs dead-end jobs.

When you find one, you need to get off it, fast. That’s because a dead end is keeping you from doing something else.

The opportunity cost of investing your life in something that’s not going to get better is just too high.

The Cul-de-Sac leads to failure.

If you find yourself facing the Cul-de-Sac you need to quit. Not soon, but right now. The biggest obstacle to success in life, is our inability to quit these curves soon enough.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Explain curve 3: The Cliff.

A

A Cliff is a situation where you can’t quit until you fall off, and the whole thing falls apart.

Most of the time, the other two curves are in force.

The Dip and the Cul-de-Sac aren’t linear. They don’t spoon feed you with little bits of improvement every day. And they’re just waiting to trip you up.

The cliff leads to failure.

If you find yourself facing the cliff you need to quit. Not soon, but right now. The biggest obstacle to success in life, is our inability to quit these curves soon enough.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the secret to your success?

A

The Dip is the secret to your success.

The people who set out to make it through the Dip—the people who invest the time and the energy and the effort to power through the Dip—those are the ones who become the best in the world.

They are breaking the system because, instead of moving on to the next thing, instead of doing slightly above average and settling for what they’ve got, they embrace the challenge.

For whatever reason, they refuse to abandon the quest and they push through the Dip all the way to the next level

17
Q

Is quitting when you hit the Dip a good idea?

A

No.

Quitting when you hit the Dip is a bad idea.

If the journey you started was worth doing, then quitting when you hit the Dip just wastes the time you’ve already invested.

Quit in the Dip often enough and you’ll find yourself becoming a serial quitter, starting many things but accomplishing little.

Simple: If you can’t make it through the Dip, don’t start.

18
Q

How can you be a superstar?

A

If you want to be a superstar, then you need to find a field with a steep Dip—a barrier between those who try and those who succeed.

And you’ve got to get through that Dip to the other side.

The Dip is actually your greatest ally because it makes the project worthwhile (and keeps others from competing with you).

Not only do you need to find a Dip that you can conquer but you also need to quit all the Cul-de-Sacs that you’re currently idling your way through.

You must quit the projects and investments and endeavors that don’t offer you the same opportunity.

19
Q

Can you plan for success?

A

Yes.

The important thing to remember about these seven things is that you can plan for them. You can know before you start whether or not you have the resources and the will to get to the end.

Most of the time, if you fail to become the best in the world, it’s either because you planned wrong or because you gave up before you reached your goal.

Is it possible that you’re just not good enough? That you (or your team) just don’t have enough talent to be the best in the world? Sure it’s possible.

In just about every relevant area I can think of, no, it’s not likely. You are good enough. The question is, will you take the shortcut you need to get really good at this?

To be a superstar, you must do something exceptional. Not just survive the Dip, but use the Dip as an opportunity to create something so extraordinary that people can’t help but talk about it, recommend it, and, yes, choose it.

20
Q

Which are the Seven Reasons You Might Fail to Become the Best in the World?

A
  1. You run out of time (and quit).
  2. You run out of money (and quit).
  3. You get scared (and quit).
  4. You’re not serious about it (and quit).
  5. You lose interest or enthusiasm or settle for being mediocre (and quit).
  6. You focus on the short term instead of the long (and quit when the short term gets too hard).
  7. You pick the wrong thing at which to be the best in the world (because you don’t have the talent).

Note:
By “you” I mean your team, your company, or just plain you, the job seeker, the employee, or the entrepreneur.

21
Q

How is average?

A

Average Is for Losers.

Quitting at the right time is difficult. Most of us don’t have the guts to quit. Worse, when faced with the Dip, sometimes we don’t quit. Instead, we get mediocre.

The next time you catch yourself being average when you feel like quitting, realize that you have only two good choices: Quit or be exceptional.

Average is for losers.

Average feels safe, but it’s not. It’s invisible. It’s the last choice—the path of least resistance. The temptation to be average is just another kind of quitting…the kind to be avoided.

Note:
You deserve better than average.

22
Q

How did Microsoft get through the dip?

A

Very quietly Microsofts gone from version 1 to version 2, knowing that by version 3, the world will be a different (and better) place for them.

Microsoft failed twice with Windows, four times with Word, three times with Excel.

The entire company is based on the idea of slogging through the Dip, relentlessly changing tactics but never quitting the big idea.

23
Q

What is the opposite of quitting?

A

The opposite of quitting is rededication.

The opposite of quitting is an invigorated new strategy designed to break the problem apart.

The Dip is flexible. It responds to the effort you put into it. In fact, it’s quite likely (in almost every case) that aggressive action on your part can make the Dip a lot worse. Or a lot better.

When the pain gets so bad that you’re ready to quit, you’ve set yourself up as someone with nothing to lose. And someone with nothing to lose has quite a bit of power. You can go for broke. Challenge authority. Attempt unattempted alternatives. Lean into a problem; lean so far that you might just lean right through it.

24
Q

How do you survive a dip?

A

Short-term pain has more impact on most people than long-term benefits do, which is why it’s so important for you to amplify the long-term benefits of not quitting.

You need to remind yourself of life at the other end of the Dip because it’s easier to overcome the pain.

Who is going to drop out when the finish line is in sight?

Persistent people are able to visualize the idea of light at the end of the tunnel when others can’t see it.

Winners understand that taking that pain now prevents a lot more pain later.

Note:
The smartest people are realistic about not imagining light when there isn’t any.

25
Q

When should you quit?

A

You should quit if you’re on a dead-end path.

You should quit if you’re facing a Cliff.

You should quit if the project you’re working on has a Dip that isn’t worth the reward at the end.

Note:
Quitting the projects that don’t go anywhere is essential if you want to stick out the right ones. You don’t have the time or the passion or the resources to be the best in the world at both.

26
Q

Should you quit a Tactic or a Strategy?

A

I’m advocating quitting. Quitting often, in fact.

Not giving up and abandoning your long-term strategy (wherever you might be using that strategy—a career, an income, a relationship, a sale) but quitting the tactics that aren’t working.

Getting off a Cul-de-Sac is not a moral failing. It’s just smart.

Seeing a Cliff coming far in advance isn’t a sign of weakness. Instead, it represents real insight and bravery. It frees up your energy for the Dip.

Coping is what people do when they try to muddle through. They cope with a bad job

27
Q

When should you use Quitting as an Intelligent Strategy?

A

The time to look for a new job is when you don’t need one.

The time to switch jobs is before it feels comfortable. Go. Switch.

Challenge yourself; get yourself a raise and a promotion. You owe it to your career and your skills.

If your job is a Cul-de-Sac, you have to quit or accept the fact that your career is over.

28
Q

When is strategic quitting a smart choice?

A

Strategic quitting is a conscious decision you make based on the choices that are available to you. If you realize you’re at a dead end compared with what you could be investing in, quitting is not only a reasonable choice, it’s a smart one.

29
Q

When do you fail?

A

Failing means that your dream is over.

Failing happens when you give up, when there are no other options, or when you quit so often that you’ve used up all your time and resources.

Note:
Quitting smart is a great way to avoid failing.

30
Q

What is a lousy Alternative to Quitting?

A

Coping Is a Lousy Alternative to Quitting.

Coping is what people do when they try to muddle through. They cope with a bad job or a difficult task.

The problem with coping is that it never leads to exceptional performance. Mediocre work is rarely because of a lack of talent and often because of the Cul-de-Sac.

All coping does is waste your time and misdirect your energy. If the best you can do is cope, you’re better off quitting.

Quitting is better than coping because quitting frees you up to excel at something else.

31
Q

What are the 3 Questions to Ask Before Quitting?

A

QUESTION 1: AM I PANICKING?

QUESTION 2: WHO AM I TRYING TO INFLUENCE?

QUESTION 3: WHAT SORT OF MEASURABLE PROGRESS AM I MAKING?

If you’re trying to succeed in a job or a relationship or at a task, you’re either moving forward, falling behind, or standing still. There are only three choices.
To succeed, to get to that light at the end of the tunnel, you’ve got to make some sort of forward progress, no matter how small. Too often, we get stuck in a situation where quitting seems too painful, so we just stay with it, choosing not to quit because it’s easier than quitting. That choice—to stick with it in the absence of forward progress—is a waste. It’s a waste because of the opportunity cost—you could be doing something far better, and far more pleasurable, with your time.
Measurable progress doesn’t have to be a raise or a promotion. It can be more subtle than that, but it needs to be more than a mantra, more than just “surviving is succeeding.” The challenge, then, is to surface new milestones in areas where you have previously expected to find none.

32
Q

Why not quit when I panic?

A

Quitting is not the same as panicking.

Panic is never premeditated.

Panic attacks us, it grabs us, it is in the moment.

Quitting when you’re panicked is dangerous and expensive. You can always quit later—so wait until you’re done panicking to decide.

33
Q

What is the difference between influencing one person or the market?

A

If you’re considering quitting, it’s almost certainly because you’re not being successful at your current attempt at influence.

If you’re trying to influence just one person, persistence has its limits. It’s easy to cross the line between demonstrating your commitment and being a pest.

If you haven’t influenced him yet, it may very well be time to quit.

One person or organization will behave differently than a market of people will.

One person has a particular agenda and a single worldview. One person will make up his mind and if you’re going to succeed, you’ll you’ll have to change it. And changing someone’s mind is difficult, if not impossible.

If you’re trying to influence a market the rules are different.

Some of the people in a market have considered you (and even rejected you). But most of the people in the market have never even heard of you. The market doesn’t have just one mind.

Different people in the market are seeking different things.

Influencing one person is like scaling a wall. If you get over the wall the first few tries, you’re in. If you don’t, often you’ll find that the wall gets higher with each attempt.

Influencing a market, on the other hand, is more of a hill than a wall. You can make progress, one step at a time, and as you get higher, it actually gets easier.

People in the market talk to each other. They are influenced by each other. So every step of progress you make actually gets amplified.

34
Q

Which are the 3 choices in a job or a relationship or at a task?

A

If you’re trying to succeed , you’re either:

1) moving forward
2) falling behind
3) or standing still.

35
Q

Define the forward process.

A

To succeed, to get to that light at the end of the tunnel, you’ve got to make some sort of forward progress, no matter how small.

Measurable progress doesn’t have to be a raise or a promotion. It can be more subtle than that, but it needs to be more than a mantra, more than just “surviving is succeeding.” The challenge, then, is to surface new milestones in areas where you have previously expected to find none.

36
Q

How do you decide in advance when you quit?

A

Write it down:
Write down under what circumstances you’re willing to quit. And when. And then stick with it.

If quitting is going to be a strategic decision that enables you to make smart choices in the marketplace, then you should outline your quitting strategy before the discomfort sets in.

The hard part is having the perspective to see this when you’re in pain, or frustrated, or stuck. That’s why setting your limits before you start is so powerful.

37
Q

What’s the lesson of the book?

A

The lesson is simple:
If you’ve got as much as you’ve got, use it.

Use it to become the best in the world, to change the game, to set the agenda for everyone else.

You can only do that by marshaling all of your resources to get through the biggest possible Dip.

In order to get through that Dip, you’ll need to quit everything else.

If it’s not going to put a dent in the world, quit. Right now.

Quit and use that void to find the energy to assault the Dip that matters.

38
Q

What questions should I ask?

A

Is this a Dip, a Cliff, or a Cul-de-Sac?

If it’s a Cul-de-Sac, how can I change it into a Dip?

Is my persistence going to pay off in the long run?

Am I engaged with just one person (or organization), or do my actions in this situation spill over into the entire marketplace?

When should I quit? I need to decide now, not when I’m in the middle of it, and not when part of me is begging to quit.

If I quit this task, will it increase my ability to get through the Dip on something more important?

If I’m going to quit anyway, is there something dramatic I can do instead that might change the game?

Should I really be calling on IBM? Should I really be trying to get on Oprah?

What chance does this project have to be the best in the world?

Who decides what best is?

Can we make the world smaller?

Does it make sense to submit a résumé to every single ad on Craigslist, just to see what happens?

If I like my job, is it time to quit?

Is doing nothing better than planning on quitting and then doing something great?

Are you avoiding the remarkable as a way of quitting without quitting?

If it scares you, it might be a good thing to try

39
Q

D I P

D like…

A

Decide when you’ll quit, in advance.
“Quitting when you’re panicked is dangerous and expensive. The best quitters are the ones who decide in advance when they’re going to quit.”
Before entering a Dip, ask yourself: “How much time and money am I willing to sacrifice? How much short-term discomfort am I willing to endure?” Based on these limits, are you likely to get through the Dip? If yes, proceed and only quit if you’re pre-defined quitting limits have been exceeded OR something fundamental has changed.

40
Q

D I P

I like…

A

influence a market.
The odds of successfully influencing an individual are quite low. After a few failed attempts at influencing an individual, persistence turns into pestering and the individual will resist all future influencing efforts. However, the odds of successfully influencing a market, are quite high. Although some people will ignore you (or even reject you), there are still people in the market that haven’t heard of you. You can you use your failed attempts to improve your solution and influence another area of the market.

41
Q

D I P

P like…

A

Place your focus on (small) progress.
“To succeed, to get to that light at the end of the tunnel, you’ve got to make some sort of forward progress, no matter how small…but it needs to be more than a mantra, more than just “surviving is succeeding.”
The challenge, then, is to surface new milestones in areas where you have previously expected to find none.”