General Patient Care Flashcards
1
Q
patient identification
A
- joint commission stresses two methods of identification
- full name and date of birth
2
Q
disinfecting rooms
A
- beginning and end of day and between patients
- sodium hypochlorite solution (1:10 dilution of bleach to water)
3
Q
active listening
A
- communicating verbally and nonverbally
- asking open ended questions
- restatement, reflection, and clarification
4
Q
rapport and empathy
A
-sympathy leads to poor communication and burn out
5
Q
chief complaint
A
- subjective information
- in patients own words
- reason for visit
- whats brining you in today
- open ended
6
Q
drug reconciliation
A
- ask for them to bring medication list
- every visit ask
- also ask for allergies
7
Q
personal and family history
A
- prior to the first office visit
- objective information
- ask to update it and review
8
Q
screening
A
- audiometry
- visual acuity testing
- urinalysis
- anthropometric
- vital signs
- growth charts
- denver developmental screening test
- scoliosis screening
- mini-mental state examinations
9
Q
temperature
A
- measures metaboloism
- pyrexia-fever
- 98.6
10
Q
oral temperature
A
-digital thermometer
11
Q
aural temperature
A
-tympanic thermometer
12
Q
temporal temperature
A
-temporal artery scanner
13
Q
axillary and retcal temperature
A
- determine skin and core temperature
- rectal is 1 degree higher usually
- axillary is 1 degree lower usually
14
Q
heart rate
A
- 2nd and third finger are used to palpate the pulse
- radial pulse- thumb side of wrist (Adults)
- brachial pulse- inside upper arm (kids)
- carotid- neck (emergencies)
- can be taken through palpation or auscultation
15
Q
auscultation
A
- another way to take heart rate
- apical pulse is counted by listening to heart beat at apex of heart
- also used in blood pressure
