Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Retail Service Specialists (NAVY) > General Operating Procedures (P-487) > Flashcards

General Operating Procedures (P-487) Flashcards

1
Q

T/F Insignia items for Navy uniforms will not be sold to customers who are not authorized to wear them?

A

-True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The sale of emblematic items is authorized to the general public when approved by what personal?

A

-CO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Hours of Sales Outlets and service activities are prescribed by what personal?

A

-CO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Merchandise display information is given in what Pub?

A

-Nexcom Pub 90-33

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Ships requiring visual merchandise support services should contact who for assistance?

A

-NEXCOM (Ships Store Program)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Display Aids for visual merchandising are contained in what document?

A

-NEXCOM Pub 90-33

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The cost of display aids will be charged to what?

A

-Individual Ships Profits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

To procure display Aids you should notify whom?

A

-NEXCOM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Who will review the operation of the ship store on a frequent basis to ensure its operation in an efficient manner?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Retail prices for ship store stock will be set by what over cost price?

A

-Markup

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What has the capability to automatically compute the markup for ship store items based on the cost price and retail department assigned?

A

-ROM II

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Except for mandatory priced items, who may override the Rom system markup by entering the desired selling price?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Stock items will have a markup of either what two percentages?

A

-6%or 15%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A mandatory 6% Markup will be applied to what departments?

A

-Toiletries (D1) 11000, Sundries (D3) 12000, and Uniforms (E-1) 53000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What will automatically compute a 6% Markup when merchandise is assigned to these departments?

A

-ROM II

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What will automatically compute a 15% Markup when merchandise is assigned to these departments?

A

-ROM II

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Cigarette/tobacco materials must be priced in accordance with current price bulletin published by whom?

A

-NEXCOM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Who will manually override the Rom System with the approved prices?

A

-Sales officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

The Markup of Canned Drinks sold through vending machines has a suggested minimum but have no greater than what percentage?

A

-35%-55%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What will compute the average cost price of all items by averaging the cost of on hand items with the cost of new items to determine the new average cost?

A

-ROM II

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What is an increase in a previously established retail price of an item of merchandise?

A

-Mark-ON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

When approved by whom may the new retail price be changed on the stock record card?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What is a reduction in a previously established retail price of an item of merchandise?

A

-Markdown

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What document shows guidelines for use of Official Representation Funds (ORF), and the purchase of Mementos for presentation to foreign dignitaries and other officials?

A

-SECNAVINST 7042.7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Who has the authority to change Retail Prices?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Procedures for acceptance and handling of Navy Cash Card Sales are contained in what document?

A

-Navsup Pub 727 CH 7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Access to cash registers will be limited to personnel approved by what individual?

A

-Sales officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Who is responsible for scanning the items correctly, and ensuring that the navy cash card transactions are processed correctly?

A

-Ship Store Operator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

All Navy Cash Card transactions will be processed through what device at the time of the sale?

A

K22

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Access to the K22 will be limited to personnel approved by what individual?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Who will have the capability to generate Daily reports from the ships store office to compare with the Navy Cash Reports received from Disbursing?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

The K22 has the capability to work in what mode incase system is down?

A

-Offline

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Who is responsible and accountable to the Navy Department for Official Electronics funds in the Officers?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Who is not authorized to make any disbursement other than to transfer Ships Store Funds to a disbursing officer?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

All Navy Cash sales Transactions in sales outlets will be processed through what at the time of sale?

A

-Cash Register

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Cash Registers will be procured with what fund

A

-OPTAR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

If Optar funds are insufficient, who may authorize the purchase using individual ship’s store profits?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Who has the authority to change the receipt threshold amount at the cash register to eliminate printing of a receipt below the threshold amount?

A

-Sales Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Who will maintain control of the cash register key?

A

-Ship Store Operator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

The duplicate cash register key will be kept where?

A

-Sealed in an envelope in the Sales Officer Safe

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Bulk sales are sold at what price?

A

-Cost

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Bulk Sales will be made using what document?

A

-DD Form 1149

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Under no circumstances will bulk sales be processed through what type of outlet?

A

-Retail

44
Q

Cash collected from each bulk sale will be deposited with what personnel?

A

-Disbursing Officer

45
Q

Refunds will be done where?

A

-Sales Office (Ship Store Office)

46
Q

Who is responsible for comparing the EPOS cash over/short detailed report with the Navy cash EOD Merchant Summary report for the ships store received from the disbursing office?

A

-Sales Officer

47
Q

Who will ensure that all vending machine cash totalizer’s/ meter readings are made and compared to the Navy Cash EOD Merchant Summary report when Reconciling Navy Cash Sales?

A

-Sales Officer

48
Q

What personnel will read and verify meter readings per TYCOM direction?

A

-SalesOfficer

49
Q

Who will verify that the Navy Cash report equals the amount entered in ROM?

A

-Sales Officer

50
Q

All differences between the Navy Cash Reports and Rom II will be investigated following the procedures outlined in what pub?

A

-Navsup Pub 727 CH7

51
Q

Who will compare the Navy Cash Monthly Merchant and end of month shore summary reports with the Rom II reports prior to preparing the Monthly cash sales invoice memorandum?

A

-Sales Officer

52
Q

Who will verify that the end of month and monthly transaction reports equals the amounts entered into ROM for the month?

A

-Sales Officer

53
Q

Who will compare the DD form 1149 with the Navy Cash Monthly Merchant and monthly shore summary reports?

A

-Sales Officer

54
Q

What will be submitted to the disbursing officer on or before the first working day of the month?

A

-DD Form 1149 (Credit Memo)

55
Q

Retail stores sell how many type of items? And what are they?

A

-Two/Basic Necessity type items/Semi Luxury type items

56
Q

Navy Cash Transactions will be verified by whom or designated assistant at the end of the day?

A

-Sales Officer

57
Q

The sales officer or designated assistant will compare the Navy Cash Merchant Summary report with what two lines on the NC153?

A

-C02 (Retail Cash Collection), C03 (Drink Vending Collections)

58
Q

Who will conduct an end of till export and turn diskette over the CCA?

A

-Ship Store operator

59
Q

For Navy Cash Transactions who will conduct an end of till import and then an end of till reconciliation in Rom?

A

-CCA

60
Q

All merchandise is received where?

A

-Bulk Storeroom

61
Q

Who will examine all overages and shortages of $5.00 by reviewing the EPOS cash over/ short detail report and the Navy Cash Merchant Summary Report printed from the disbursing office?

A

-Sales Officer

62
Q

Sanitary Requirements are covered in what document?

A

-Navmed P-5010

63
Q

A copy of sanitary inspections will be filed in what file?

A

-WF-3 (Correspondence)

64
Q

Any Retail outlet which does not use Epos cash will be set up as what type of outlet?

A

-NON-EPOS

65
Q

Cash Meter readings will be recorded on what document?

A

-Navsup P-469 (Cash Register Record)

66
Q

What will be installed in each vending machine to monitor the efficiency of each machine?

A

-Cash Meter Readings

67
Q

The difference between the meters reading on the day cash is collected minus the previous days reading will equal what report for vending machines?

A

-Navy Cash Merchant

68
Q

When in port or at sea, Navy Cash Sales transactions from vending machines will be recorded where?

A

-ROM

69
Q

All canned Drink Purchases and/ or requisitions will be received where?

A

-Bulk Storeroom

70
Q

Any difference between book inventory and actual inventory is considered what?

A

-Cost of Sale

71
Q

Coffee Bars should include what services?

A

-Basic Services

72
Q

What will be used to maintain desired profitability?

A

-Cost control Spread Sheets

73
Q

Coffee Bar Sales will be recorded with what device?

A

-K22

74
Q

What personnel will establish a system of cost control that is positive and can be adapted to the needs of their operation?

A

-Individual Ship’s Store Officer

75
Q

The Gross profit for Coffee products will be between what two percentages?

A

-50%-80%

76
Q

What will show the gross profit that will be generated by product?

A

-Cost Control Cards

77
Q

Coffee bars will be established as what store number, and set up as what type of outlet?

A

-#9100/ Non EPOS

78
Q

Coffee bar products will be stored where?

A

-Bulk Storeroom

79
Q

Items needed for the coffee bar will be charged to what line of the NC 153?

A

-Cost of Operations Retail (B22)

80
Q

What will show the profit generated by each sale and the sales profits and gross profit for the month?

A

-Profit Calculators

81
Q

All Consumable items used to produce a coffee or cold drink will be expensed as?

A

-Cost of Ops Retail (B22)

82
Q

The sale for coffee products will show where on the NC 153?

A

-Back of NC 153 under (Collections)

83
Q

All inventories will be received where?

A

-Bulk Storeroom

84
Q

T/F coffee bars are allowed to be operated by more than one person?

A

-True

85
Q

When authorized by the CO who will set the business hours and conditions under which the barbershop may be used?

A

-Supply Officer

86
Q

All sanitary instructions, requirements, and practices are defined in what document?

A

-Navmed P-5010

87
Q

Supplies used to operate the barbershop will be requisitioned using what funds from the Supply Officer?

A

-OPTAR

88
Q

A representative of the medical department will inspect barbershops at least how often?

A

-Quarterly

89
Q

Every Barber must receive a physical examination from the medical officer at least how often?

A

-Annually

90
Q

Barbershops must have what to allow the barber to wash their hands and maintain sanitation?

A

-Hot and cold running water

91
Q

Non-Metallic items will be immersed in what solution before use on the next customer this solution must be changed how often?

A

-Barbicide/ Daily

92
Q

Laundry Facilities will be adequate to process how many pounds per accommodation per week?

A

-24 pounds

93
Q

Normally one person for every what amount of crewmembers will be assigned to laundry?

A

-75-100

94
Q

Who will review laundry logs weekly and initial them after reviewing?

A

-Sales Officer

95
Q

Supplies used to operate the laundry will be requisitioned using what funds from the supply officer?

A

-Optar

96
Q

The requirements of the Navy’s Heat Stress program are contained in what document?

A

-OPNAV 5100.20

97
Q

A hanging dry bulb thermometer reading will be taken how many hours when the laundry is in operation?

A

-Four Hours

98
Q

Laundry personnel will notify what personnel when the temperature exceeds 90F?

A

-Sales Officer/Medical Officer

99
Q

Who should be familiar with the PMS requirements for ships store equipment?

A

-Ship Store Supervisors

100
Q

Only what personnel will be permitted to make repairs other than routine adjustments?

A

-Qualified maintenance personnel

101
Q

Minor equipment is those items which do not exceed how much in unit cost?

A

-$100.00

102
Q

Major equipment and fixtures are those items, which exceed how much in unit cost?

A

-$100.00

103
Q

Who will carefully examine all machinery for lose nuts, bolts, parts, connections, etc before beginning operations?

A

-The Operators

104
Q

Who will inspect all sales outlets and service activities at least one each business day to validate that all sanitary regulations are being followed?

A

-Sales Officer

105
Q

Emblematic items may be sold to the CO at what price when items are to be provided as gifts or mementos for official purposes?

A

-Cost

106
Q

Ensuring the retail prices for items in the sales outlets are consistent with guidelines stated in the P-487 is the responsibility of what individual?

A

-Sales Officer

Retail Service Specialists (NAVY) (21 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions