General Interview Information Flashcards
What is the pass criteria?
Demonstrating a spread and balance of experience
Achieved the required amount of competence
Demonstrate good written and verbal skills
Common faults which you may fail an APC?
Submission not presented well
Presentation does not match the candidates experience
Attitude and communication not professional
Candidate unable to demonstrate knowledge or experience.
Automatic referral if ethics are failed.
Why is the presentation important?
It gives significant indicator on how professional the candidate is.
Who is the President of RICS?
President – Kathleen Fontana
Who is the CEO of RICS?
CEO – Sean Tompkins
What is Lion heart?
Lion heart – charity to help all RICS members and their families if they are struggling for what ever reason.
Tell me about RICS Guidance notes and professional statements?
Guidance notes are not mandatory and are only recommendations.
Professional and practice statements are mandatory.
It is thought acting within any RICS publications guidance wont go against you in the event of a claim.
Issues surrounding the industry?
Fire Safety Act 2021 introduced - External walls and doors apply to the RRO.
Material availability in construction causing delays and increases in costs generally.
Force majeure, delays and COVID-19 - Contractors and Employers being asked to work together with an amical approach.
How long a contractors holding there prices due to the material cost increases.
RICS Sectors?
built environment
land
construction
What is the structure of the RICS?
Royal charter - requires promotion of the profession for public advantage.
Governing body - RICS governs its members to ensure consistency, quality and are acting/advising with the highest of service/principles etc.
Adjudication board - Disputes
Bye-laws - Rules and Regulations for members and firms.
What would you do if your client explained that they had received a cheaper quote from a competitor?
Rather than reduce the fee (this devalues the profession) try and advise that your service may include additional items, or perhaps reduce the scope in order to reduce the fee.
Explain your process from a client calling about a service to arriving at site?
Determine and confirm if their requirements can be met.
Conflict of interest / money laundering checks
Discuss requirements and propose a fee
Issue terms of engagement
Review of property information inc – lease / EPC/ H&S files / asbestos report etc
Desktop study – google street view / mining report / floor risk / radon etc
Why do you want to join RICS?
- International recognition of expertise by clients and peers
- Competitive advantage - known mark of quality
- Consumer protection for clients due to rules and ethical standards.
Where are hearings posted for claims/cases against surveyors?
In the rear of Modus.
Why should a chartered surveyor remain solvent?
- It’s a rule for members and firms (rules of conduct)
- Could be vulnerable to bribery
- Doesn’t promote trust in the profession.