From the second exam

Question 1

Maslow’s Hierarchy of Needs

Answer 1

1. physiological (food, water, and air)
2. safety (protection from physical elements and psychological harm)
3. love (belonging, love and affection– need best met by organization)
4. esteem (reputation, prestige, and recognition)
5. self-actualization, self-fulfillment

****KNOW THE ORDER, WE MUST SATISFY THE LOWEST NEED BEFORE WE CAN MOVE ONE****

Question 2

Clayton Alderfer’s ERG Theory

Answer 2

1. Exsistence (basic, physiological and materialistic well being)
2. relatedness (love-meansingful relationships)
3. growth (maturity, grow as a human and use one’s abilities to the fullest)

*****NO PARTICULAR ORDER*****

Question 3

David McClelland– Need

Answer 3

• Need acheivement= desire to accomplish the difficult (characteristic of an entrepreneur)
• Need for affiliation =social relationships
• Need for power = desire to influence, coach, teach, or encourage others to achieve (management jobs)

Question 4

Fred Derzberg’s Two Factor Theory

Answer 4

1. hygiene factorsc= short lasting, outside of you, job context, relationship with boss, working conditions, often salary
2. motivator factors= intrinsic, motivation, long lasting, job content, growth, responsibility, recognition, learning achievement

Question 5

Vroom’s Expectancy

Answer 5

• expectancy= the harder I work the better I perform
• Instumentality= the better I perform the more I receive
• valence= the value of the outcome

Question 6

Job enrichment

Answer 6

vertical loading og a job— added responsibility

Question 7

360 degree feedback

Answer 7

comparison of anonymous feedback from one’s superior, subordinates, and peers, along with self-perceptions

**evaluations are done by each employee

Question 8

Intrinsic rewards

Answer 8

• senses of meaningfulness
• choice
• competence
• progress

***rewards must be contingent upon performance***

Question 9

Extrinsic rewards

Answer 9

• Financial
• Material
• Social from the environment