FOUND. Chapter 9 Flashcards
Ways to meet you clients needs:
Put others first
be true to your word
be punctual
be a problem solver
be a lifelong learner
A way that you can be part of the team and be a good team player:
Share your knowledge
strive to help
pitch in
become a relationship builder
be willing to resolve conflicts
be sincerely loyal
remain positive
be willing to subordinate
A document that outlines the duties and responsibilities of a particular position
Job description
If you do not have a job description at the shop what can you do?
Write one for yourself
You can expect to be told when our way to work how to perform the job and whether a uniform is required:
Employee
As an employee an employer is responsible for withholding:
Income and Medicare taxes
Paying unemployment taxes
Providing W-2
Pay portion of your SS tax
Your responsibilities as an employee includes
Reporting all wages tips and commissions for product sales
filing your personal income tax statement
You are actually setting up a small business; requires a contract with the shop owner. 
Booth rental
Working as an independent contractor and working as a booth renter is forms of: 
Self employment
Who can receive paid holidays are vacation benefits?
Employee
Being paid an hourly rate the best way to start out as a Beauty professional:
Salary
How often are evaluations scheduled?
90 days after hiring and once a year after that
Who can do a evaluation? 
Senior professional
manager
trusted coworker
Not paying back your loans is called
Defaulting
Consequences for not reporting your income:
Fines and even potential jail time
What is a good way to personally budget?
Keep track of where your money goes
Ways to increase income
Spend less money
work more hours
increase service prices
retail more
Upselling services are also called:
Ticket upgrading
How to be proficient in sales:
Generate interest and desire in a customer by asking questions that determine a need
A way to get the conversation started on retailing products:
Place the product in the clients hands whenever possible Or have the product in view
A good way to expand your client base and keep in contact:
Clients email address
The best way to think about getting your clients back into your salon spa or barbershop is..
While they are still there
Form of self employment and tax designation with a specific responsibilities for bookkeeping taxes insurance and so on
Independent contractor 
Percentage of the revenue generated from services performed by a professional
Commission
Customers who are loyal to a particular beauty professional
Client base
