FOI chapter 2: human behavior Flashcards
what is human behavior?
result of attempts to satisfy certain needs
what is motivation?
the force that causes a person to move towards a goal
motivation can be…
positive or negative
tangible or intangible
obvious or subtle/difficult to identify
what are human needs? how can they be classified?
the things that humans require for normal growth and development
maslow’s hierarchy of needs:
Physiological
Safety/security
Love & belonging
Self-esteem
Self-actualization
what are defense mechanisms? list them…
subconsious defenses against the realities of unpleasant situations
DR DR CPR FAST: denial, repression, displacement, rationalization, compensation, projection, reaction formation, fantasy
what are some obstacles to learning?
A PA WIFI (pennsylvania wifi)
Anxiety
Physical discomfort (illness, fatigue, dehydration)
Apathy (due to bad instruction)
Worry
Impatience
Feelings of unfair treatment
lack of interest
what is stress?
the body’s response to the demands placed on it
what are normal and abnormal reactions to stress?
normal:
- being extremely sensitive to changes in the environment
- responding rapidly or automatically to these changes
abnormal:
- severe anger
- inappropriate laughter or singing
- big changes in mood
- random or illogical reactions
what is anxiety?
a reaction to stress that produces feelings of worry, nervousness, unease
what are some typical reactions due to anxiety?
a hesitancy or inability to act
an impulse to act too quickly
how can adverse responses to anxiety be countered?
- reinforcing learner’s enjoyment of flying
- treating fears as a normal reaction
- introducing new maneuvers with care
serious abnormalities
if a second instructor agrees with serious disqualifying psychological defect, report to local FSDO
