FO Chp9 Flashcards
_____ is a moral, mental, and physical state in which all ranks respond to the will of the leader
Discipline
______ is one of the most effective strategies within the realm of positive discipline
Empowerment
______ is an evaluation error in that occurs when the evaluator’s perspective skews the evaluation such that the abilities are not appropriately evaluated
Personal basis
____ is an evaluation error in which the FF is evaluated only on incidents that occured in the last few weeks, rather than an all of the events
Recency
_______ is when the FF is rated in the middle of the range for all dimensions of work performance
Central tendency
_______ evaluation error, the FF is evaluated on the basis of the FO persona ideals instead of the classified job standards
Frame of reference
_______ evaluation error in which the FO may concentrate on only one aspect of the FF performance, either good or bad, and apply that perception across the all aspects of the individual’s work performance
Halo and Horn effect
_____ is an evaluation error that can occur when the FO compares the performance of one subordinate with the performance of another
Contrast effect