FO Chp7

Question 1

_____ the process by which a person influences other to understand and agree about what needs to be down and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives.

Answer 1

Leadership

Question 2

The target person believes that the agent has the right to make the request and the target person has the obligation to comply

Answer 2

Legitimate power

Question 3

The target person complies to obtain rewards

Answer 3

Reward power

Question 4

The target person complies due to a belief that the agent has special knowledge

Answer 4

Expert power

Question 5

The target person complies due to admiration of or identification with the agent and seeks approval

Answer 5

Referent power

Question 6

The target person complies to avoid punishment believed to be controlled by the agent

Answer 6

Coercive power

Question 7

Four types of reinforcers:

Answer 7

Positive reinforcement
Negative reinforcement
Extinction (ignoring bad behavior)
Punishment

Question 8

Best known motivational theory is the _______

Answer 8

reinforcement theory