Flash Cards

1
Q

Describe an example of perceived obsolescence

A

A customer with a mobile phone, has been persuaded though advertising, that a new hi-tech smart phone will enhance his personal image. The old phone works well be he now thinks it is out of date and regards it as old fashioned

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2
Q

What is a hazard and risk?

A

A hazard is an activity that is potentially dangerous.
Once an hazard has been identified in the workplace the RISK (or possibility) of an employee being harmed by the hazard is worked out.
The risk is recorded as low risk, medium risk or high risk.

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3
Q

What is quality assurance?

What is quality control?

A
Administrative system (paper work)
Includes: staff training, surveying customers regarding the quality of the product. Monitoring workers checking the quality of manufacture on the production line

Quality checks by the workers on the production line.
Testing the product to see that it works properly.
Visual checks and computer/sensor checks

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4
Q

What is tolerance?

A

Checking that a product is manufactured within an upper and lower limit.
Example: the tolerance of a blot is said to be
+0.5mm
80.5mm
-0.5mm

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5
Q

How does the British standards kite mark differ from the conformite European symbol?

A

To archive the British standards institute kite mark, high standards of manufacture, safety and quality must be reached and maintained.
However, the conformite European symbol can be applied to products reaching minimum European standards

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6
Q

Why is planned obsolescence bad for the environment?

A

If the ‘life cycle’ of a product is short, it may need replacing or repairing frequently. Manufacturing replacement parts, requires materials and energy, using the worlds limited natural resources and damaging the environment.
If obsolete products are difficult to recycle, they tend to be ‘dumped’ in landfills. This harms and pollutes the land. Also, recycling has a cost, in terms of energy, labour and time. Although this is better than dumping parts, it should be the last resort and carried out at the end of a products long life cycle.

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7
Q

How can a responsible manufacturer help pretty the environment when manufacturing a product?

A

Does the manufacturer supply refills or expect its customers to buy replacements with wasteful packaging?
Is the manufacturer trying to reduce the products carbon footprint?
Is the manufacturer and/or retailer actively involved in encouraging people, especially young people, to reduce the waste?

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8
Q

List points about recycling that the customer should consider when purchasing a product?

A

Recycling - is the product easy to disassemble and recycle?
Is the product and its packaging made from recycled materials?
‘Closed loop’ recycling is where all the material used to make a product, is eventually recycled back into new products.
Has the products packaging been kept to the minimum or is it ‘over’ packaged?

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9
Q

What is ‘closed loop’ recycling?

A

Where all the materials used to make a product, is eventually recycled back into new products

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10
Q

List points about energy consumption, that the customer should consider when purchasing a product?

A

Power consumption- are high or low levels of electrical power needed to use the product?
If the product needs batteries, are they rechargeable?
How much energy has been used to manufacture the product?
Has green energy (renewable energy) been used to manufacture the product?

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11
Q

How is a barcode used?

  • production line
  • distribution and transport
  • shops and supermarkets
A

Barcodes are used to control the manufacturing process on the production line. Computer systems use barcode technology to keep track of products as they are manufactured and progress down the production line.
They play an important role in distribution and transport of products to the customer. Barcodes are used to track the progress of products as they are distributed to customers.
In shops and supermarkets, the barcodes on the packaging of products, are used by computer systems to monitor sales and the order further supplies

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12
Q

What is brand identity?

A

When a company or a product achieves ‘brand’ status, it normally means that is has been extremely successful. Also the logo/symbol/image built up by a successful company, can become a brand in its own right. Meanings, feelings and values are usually associated with a brand (sometimes called ‘brand identity’), making the branding of products an effective form of marketing.

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13
Q

What is brand identity associated with?

A
Looks (aesthetics)
Style
Colour scheme
Company name
Product functions
Symbol/logo
Customers feelings about the product
Trusted by the General public
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14
Q

Who are the FSC (forest stewardship council) and what do they do?

A

FSC - the forest stewardship council promotes the responsible management of forests - sustainable forestry
The logo guarantees that paper and card has been purchased from responsible forest operations (sustainable forestry)

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15
Q

What is a sustainable material? + explain sustainable forests

A

Card packaging with the sustainable forest symbol means that the materials used to make the packaging, have been harvested from sustainable forests. This means that the forest is managed in such a way that the trees are replanted so that trees that are cut down are replaced.
A sustainable material is a materials that can be renewed, such as natural wood - trees can be grown to replace ones cut down and processed into products

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16
Q

What is a sustainable material?

A

A material that can be renewed

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17
Q

What is one off/sine item production?

A

One-off production is the manufacture of a single product/item.
This can include large scaled projects such as a bridge, ship, stadium, multi-storey buildings or a tower. Other examples of one-offs are - specialist jewellery, made to measure clothing, bespoke furniture and many more.
Specialist companies manufacturing ‘one-offs’, usually employ skilled staff

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18
Q

Describe characteristics of an “one-off” production

A

Small specialist companies
A skilled work force
Specialist materials often used
High quality products are manufactured
Products expensive, due to the level of skill required to manufacture them and cost of specialist materials
A high standard of quality control
Products manufactured for a specialist market/clientele

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19
Q

What is a risk assessment?

A

The law states that employers must guarantee the safety of their employees, as far as it is possible.
An employer must assess the risks of injury, related to the work their employees carry out.
A risk assessment is a written document that identifies hazards/dangers to employees, when they work on machines/equipment and other types of work. It clearly states his the risk of accidents and injuries can be minimised/prevented by employees following ‘control measures’ (following safety instructions)

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20
Q

What is the risk assessment circle?

A

Identify
Controls
Review

21
Q

What is a barcode?

A

A barcode is a number of vertical black strips, usually forming a rectangular shape. The strips are a graphical method of representing numbers. Computer systems can read barcodes more efficiently than optically reading numbers and their computer systems can read barcodes from alimony every angle

22
Q

How can a supermarket encourage customers to reduce their need for plastic carrier bags when buying products?

A

Most supermarkets now have ‘bag free’ checkouts.
Many supermarkets offer a ‘bag for life’ or reusable bags made from sustainable materials such as cotton.
Supermarkets that have customer loyalty cards, usually offer ‘green points’ to customers using their own bags.

23
Q

Describe how a risk assessment is carried out

A

Eg- a worker operates a drilling machine, to “drill” holes in sheet metal
1. The employer identifies a hazard, as sharp steel swarf being thrown towards the worker, at eye lev and at high speed
2. The employer determines the risk (possibility of swarf being thrown out) as high
3. Precautions (control measures) are introduced to protect the employee from harm and injury. They are given safety goggles to wear, guards to use and safety training.
The control measures are written down clearly for employees to follow

24
Q

What is the meaning of the CE symbol?

CE- conformite European

A

Stamped on products tested to the minimum staffed deer by the EEC (European economic community).
Applies to products in the European community.
Manufacturers must ensure that their products at lease meet these minimum standards or risk having their products removed form the shelves of retailers throughout Europe

25
Q

What is the meaning of the BSI (British standards institute) symbol?

A

Can be stamped on products tested to high British standards.
Tests carried out by the British standards institute (BSI).
Regarded as a quality and safety mark.

26
Q

In terms of transport, why is it important to manufacture products locally, rather than to transport them long distances, to the customer?

A

Transportation and distribution to the customer uses fuel causing pollution. If the product is manufactured locally rather than imported, this reduces pollution and energy consumption and increase local employment. Distribution can be carried out with vehicles fuelled by biofuels, hydrogen and renewable fuels

27
Q

What is the meaning of CAD (computer-aided design)?

and what are the advances of CAD to the designer?

A
3D software (such as autoCAD or sketchup) allows the designer to draw a product in detail.
Products can be designed and modified quickly. CAD allows for the testing of prototypes during the design process, without the need to make it.
28
Q

What is the meaning of CAM (computer-aided manufacturing)?

And what are the advantages of CAM to the manufacturer?

A

Once a prototype design has been produced, it can be manufactured on a CNC machine or rapid prototyping machine.
CAM has meant that products can components can be made repeatedly the same high stand tad. Accuracy of machining is consistently high and machining through CAM is much faster than machining by human control/by ha d. Large quantities can be produced 24 hours a day, reducing the final cost/price

29
Q

What is planned obsolescence?

A

This is when a product is designed so that works for a limited time and then breaks down.
The product is designed to last long enough, to ensure customer loyalty so that the customer purchases a replacement or an upgraded version from the original manufacturer

30
Q

Describe the characteristics of batch production

A

Production line is set up
One stark for each stage of manufacture
Semi-skilled or unskilled workers - flexible workforce
Production line can manufacture different products
Production line runs for a limited time

31
Q

What is continuous production?

A

When a product is continuously manufactured, 24 hours a day and 365 days a year, on a production line, this is called continuous production.
Continuous product usually takes place on a semi automated production one. It often involves ‘shifts’ of workers, so that manufacturing is non-stop.
Continuous production ensures that there is a continuous supply of a product with no interruptions or interruptions kept to a minimum

32
Q

Name the materials commonly used in packaging (typical ‘card’ packaging)

A

Box - quality card - 1000 microns (1mm), 920gsm
Clear window - polypropylene, to enable viewing of the products
Plastic insert - high impact polystyrene (HIPS), to hold the contents securely in position

33
Q

Describe the functions of packaging

A

TO PROTECT a product from damage or contamination. Protection during transport and ease of transport
TO KEEP THE PRODUCT TOGETHER, to consign it (I.e. So that it does not spill)
TO IDENTIFY THE PRODUCT name and product is clearly identified
STACKING AND STORAGE designed to stack efficiently and easily. No space wasted between each package
PRINTED INFORMATION product name, ingredients, contents, bar code etc

34
Q

What is a batch production?

A

When tens, hundreds or even thousands of the same product, are manufactured on a production line, this is called batch production.
Batch production takes place on a production line. A production line is one stage of manufactured followed by another stage. A production line can be make up of several or hundreds of different stages.
Companies tend to order batches of products. Customers usually order one

35
Q

Describe the characteristics of continuous production

A

Semi-automated production line
Skilled and unskilled workers
Production line runs 24 hours a day, 365 days a year
A high level of investment in machinery and equipment
Quality control at every stage of production

36
Q

Why are models and prototypes important?

A
Test the product 
Identification of faults
Design improvements identified 
Assessing materials
Evaluate functionality 
Show the customer
Assessing aesthetics 
Used with focus group
Safety issues
Saves money
37
Q

Give an example of a manufacturer that uses models as part of the ridiculous development process

A
Large companies such as BMW still make full size clay models, made to look realistic. This helps them to design the develop top class cars. 
A full size clay model of a BMW - manufactured to help the designers further develop the car
38
Q

List the environmental aspects of product design and manufacture that customers regularly consider when purchasing a product

A

Is the product made from recycled materials?
Has recycled packaging been used?
Has biodegradable packaging been used?
Are the materials used in the product and a packaging sustainable?
Has it been manufactured in a factory that uses renewable energy or conserves energy?
Product distribution: is the product manufactured locally?
Can the product be recycled at the end of its life cycle or is it going to be ‘dumped’?

39
Q

What is just in time (JIT)?

A

JIT is a system of organisation used by some manufacturers.
JIT, also called lean manufacture is a system that relies on purchasing just enough materials to manufacture a batch of products, once an order from a customer has been placed. Over ordering or storing materials is not permitted.
JIT aims to eliminate waster and to speed up the supply of products to the customer.
JIT relies on the manufacturing company having a very good business relationship with suppliers and distributers. Delays must not happen.

40
Q

JIT - an example

A

Order for batch of manufactured products arrives. Materials for production line ordered.
Materials arrive within 24 hours.
Materials pass down the production line and the batch is manufactured.
Batch distributed to customers

41
Q

JIT companies

A

Toyota
Harley Davidson
Dell
Apple

42
Q

Who is product life cycle?

A

When designing and manufacturing a product, it is important to consider its life cycle.
Life cycle is the the time from a products manufacture, to its recycling or disposal, at the end of its useful life.
Customers often expect products to be designed and manufactured, so that they do as little damage to the environment as possible, thought their entire lifetime.
Products should: be manufactured from sustainable/recyclable materials, produce as little pollution as possible during manufacture and use, use as lite energy/fuel as possible.

43
Q

What is product life cycle assessment (LCA?

A

The designer/manufacturer plans every stage of making the product and its use by the customer, so that damage to the environment is as low as possible. A written life cycle assessment is produced, as part of the design process.

44
Q

What is the product life cycle assessment (LCA) circle?

A
Raw materials
Material processing
Stages of manufacturing
Assembly
Distribution to customer
Use by customer
End of recycling
45
Q

What is product life cycle assessment (LCA)? 2.0 + plus

A

This is when a designer/manufacturer plans every stage of the making a product, so that the product is as environmentally friendly as possible.
Including, using recycled materials and renewable energy during manufacturing.
PLUS
The designer/manufacturer also designs the product, so that it consumes as little energy as possible, when it is being used by the customer and produces as little pollution as possible.
At the end of its working life, the product has been designed so that it can be disassembled easily and recycled.

46
Q

What is meant by the term ‘over packaged’?

A

Where the designer uses more packaging then is necessary. They use more to ensure the safety of the product within to make sure it doesn’t get damaged.

47
Q

What does the mark TM stand for?

A

Trademark

48
Q

What the the symbol with a C inside a circle stand for?

A

Copyright.
The symbol is placed on products which companies own, the symbol is to ensure that people and rivalling companies are aware that this product belongs to someone else

49
Q

What is meant by the term throw away society?

A

Where people replace items when it’s not necessary but they just want the newer and better product. The old ones still work and there isn’t a problem with them but the new one is better