Final Review Flashcards
Professional qualities
Appropriate attire
effective communication
self-care
Nosocomial infections
healthcare-associated infections
First thing to do in the event of an accidental needlestick?
Remove the needle and report it
What is the purpose of The Joint Commission’s Office of Quality Monitoring?
evaluate and track complaints related to care
What is kinesics?
the study of the way in which certain body movements and gestures serve as a form of nonverbal communication.
National Fire Protection Association’s colors and meanings
blue: health hazard
red: flammability
yellow: reactivity
white: special precautions
Should you rapidly perform venipunctures?
no
Is the promotion of good public relationships a part of a phlebotomist’s role?
yes
Specimen labeling must be exact
yes
Phlebotomy’s derived translation means
vein incision
What is quality assurance?
the total process which guarantees that the final results reported by a laboratory are as accurate as possible.
The Joint Commission’s Sentinel Event QI program policy is designed to
protect the patient, improve systems, and prevent further harm.
What coding system do out patient lab’s use?
CPT
What is a class C fire
involve electrical equipment, such as appliances, wiring, circuit breakers and outlets.
Implied consent
the agreement given by a person’s action (even just a gesture)
Chain of infection
Infectious agent, reservoir, exit pathway, means of transmission, entry pathway, susceptible host
Protective or reverse isolation purpose
to prevent at-risk patients from getting sick
What is HIPAA?
Health Insurance Portability and Accountability Act
protect sensitive patient health information from being disclosed.
What to do in an event of a problem from QA?
Corrective action
What is continuing education?
Accountability to stay up to date on current information to maintain certification and licensure.
Safety data sheets
The SDS includes information such as the properties of each chemical; the physical, health, and environmental health hazards; protective measures; and safety precautions for handling, storing, and transporting the chemical.
What is diversity awareness
Understanding differences that make people unique and being conscious of them
What is another name for blood bank?
immunohematology
What can you get charged with if you draw without consent?
assault and battery
How often do lab manuals update?
yearly
what is invasion of privacy
looking into information you do not need to see
What are TJC’s QA goals?
reduce CUTI
Patient identification
improve communication
Puncture of skin?
capillary or fingerstick
Is taking short cuts showing integrity?
no
What is on an incident report form?
What happened, how to prevent it, corrective action
When placing a patient, what organism would cause airborne precautions to be taken?
TB
Define malpractice
improper, illegal, or negligent professional activity or treatment
Is hand sanitizer as efficient as hand washing?
no
How can you be exposed to blood?
body fluids
What area of the lab focuses on blood clotting?
coagulation
Effective communication barriers?
background
language
age
Standard of care is influenced by
The Joint Commission
Do accidental lawsuits happen to phlebotomists?
yes
what is CLIA 88’
allows regulation of all sites performing lab testing in US
Personnel requirements
Mandates all labs use same standards
Clinical Laboratory Improvement Act
Telephone protocols
answer within four rings
speak clearly
identify yourself and your department
be able to put lines on hold and to also transfer calls
Do gloves need to be worn when handling specimens?
yes
Do phlebs do IVs?
No
Radiation exposure
Time, distance, shielding
Where do you find test info?
Procedure catalog
National Fire Protection Association code words?
Pull
Aim
Squeeze
Sweep
Rescue
Alarm
Contain
Extinguish
CLSI
Clinical and Laboratory Standards Institute
a volunteer-driven, membership-supported, not-for-profit, standards development organization. CLSI promotes the development and use of voluntary laboratory consensus standards and guidelines within the health care community.
What carries blood to the heart?
veins
Does the reproductive system make hormones?
Yes
Does the pulmonary artery provide oxygen-rich blood to the heart?
no
What gland is called the master gland
the pituitary gland
What two systems is the pancreas a part of?
Digestion as an accessory and endocrine organ
Is the glomerulus a tuft of capillaries that help filter urine?
yes
What makes up the peripheral nervous system
consists of the nerves that branch out from the brain and spinal cord
Can you write .4
no, needs the leading zero
erythrocyte diameter and size
6–8 µm in diameter
Do you write 3 or 3.0
3.0 (more exact)
left ventricle function
brings oxygenated blood to the aorta
what metabolism breaks complex substances down into simpler ones
catabolism
Steady-state
homeostasis
what does lymphatic fluid stem from
excess tissue fluid
what plane is anatomic position facing
frontal
what is the most common type of cell
erythrocyte
what plane divides the body into equal proportions
midsaggital
antecubital veins
cephalic, median cubital, and basilic