FINAL 2 Flashcards

1
Q

_____is a convenient way of visually displaying the data distribution through their quartiles to compare distributions and variations.
a.
SIPOC

b.
A box plot

c.
A Pareto chart

d.
An X-Y diagram

A

A box plot is a simple way of representing statistical data on a plot in which a rectangle is drawn to represent the first (lower) and third (upper) quartile values, usually with a vertical line inside to indicate the median (second quartile) value.

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2
Q

A Belt has conducted a gage R&R study to evaluate the measurement system. As a result, she got 33% R&R tolerance and 2 as the NDC value in the output. As per AIAG guidelines, what should she decide about the measurement system?
a.
Accept the MSA, as the percent tolerance is large.

b.
Do not accept the MSA.

c.
Marginally accept the MSA, as the NDC value is 2.

d.
Decide based on the business process being monitored.

A

As per AIAG guidelines, in a gage R&R study for variable data, the measurement system is acceptable if percent tolerance is less than 10% and the NDC is more than 4. It can be marginally acceptable for a percent tolerance value in the range of 10%–0%. However, for a percent tolerance more than 30%, the measurement system is not acceptable.

GAGE R&R 10%-30%= ACCEPTABLE
GAGE R&R OVER 30%= UNACCEPTABLE

NDC LESS THAN 5=ISNT ENOUGH PART VARIATIONS

ANOVA CHART

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3
Q

A Belt has conducted a regression analysis and may find the fact that:
a.
r-square value is smaller than the absolute value of r.

b.
Correlation coefficient equals r-square.

c.
Coefficient of determination is less than r-square.

d.
Correlation coefficient equals r divided by sqrt 2.

A

alues of correlation coefficient r: -1 ≤ r ≤ +1, but r² < |r|, for any value of r just less than +1 or just greater than -1.

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4
Q

A Belt is creating a macro process map in order to describe a complex process. She is interested in including activities across different departments. What should the Belt use to capture the process steps along with their responsible departments?
a.
SIPOC

b.
Organization chart

c.
Swim lane

d.
Project charter

A

A swim lane is a visual representation used in process flowcharts or process mapping that visually displays individual responsibilities or assignments for subprocesses of a business process.

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5
Q

A Belt is evaluating the impact of solutions and proposed improvements for the ongoing Six Sigma project. Which key elements should he take into account?
a.
Management views

b.
Implementation time, cost, and solution effectiveness

c.
Project champion’s and team’s preferences

d.
Cost and resources

A

The solution implementation time frame, cost, and improvement effectiveness are important to consider while evaluating the impact of solutions in a Six Sigma project. All other options are either secondary or do not need to be considered.

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6
Q

A characteristic was inspected in a sample of 1,000 orders, of which 25 orders were found to be incorrect, but 20 of these orders were reprocessed to correct them. What is the throughput yield (TPY) of this process?
a.
0.9

b.
0.95

c.
0.99

d.
0.975

A

TPY = 1 − (rework + reject)/input. TPY = 1 − 25/1000 = 1 − 0.025 = 0.975.

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7
Q

A linear regression model shows an R-squared (adjusted) of 0.90 and a p-value of 0.002. What can you conclude?
.
a. Variability is well explained by the regression model.

b.
Only 10% of the variability is explained by the model.

c.
There is a significant impact of the independent variables on the dependent variable.

d.
There is a significant impact of the independent variables on the dependent variable, and variability is well explained by the regression model.

e.
Only 10% of the variability is explained by the model; however, there is a significant impact of the independent variables on the dependent variable.

A

D. R-squared is a statistical measure of the proportion or percentage of variation in the dependent variable that can be predicted from the set of independent variables in a regression model. It is also known as the coefficient of determination, or the coefficient of multiple determination for multiple regression. A figure of 100% indicates that the model explains all the variability of the response data around its mean.

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8
Q

A plastic box manufacturer is producing four types of boxes. A quality engineer is working on reducing the variances of the storage capacity of boxes. To explain the variation of storage capacity across all types of boxes, which sampling method should he use?

A

C. In random sampling, each member of the subset carries an equal opportunity of being chosen as a part of the sampling process.

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9
Q

A production manager wants to evaluate the measurement system for one of the key processes. The true value of pitch of the screw is 10 mm. She measures the same fastener six times and the measured data for the pitch (mm) is as follows: 12, 11.5, 12, 12, 11.5, 12 What should she infer about the measurement system?
a.
Accurate, but not precise

b.
Precise, but not accurate

c.
Both accurate and precise

d.
Neither precise nor accurate

A

B. Since all the readings are very close, the measurement system is precise in producing consistent results for repeated measurements. However, these measured values are very different from the actual value of 10 mm, so the system is not accurate.

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10
Q

A time series plot with statistical boundaries is called a:

a.
Run chart.

b.
Probability plot.

c.
Control chart.

d.
Box plot.

e.
Scatter plot.

A

C. Control charts and run charts are time series plots. In a control chart, statistical process control limits are drawn as upper and lower boundaries. Unlike a control chart, a run chart does not have any statistical control limits and is often used to study the stability of the process data. Probability plots and box plots help understand data distribution, while a scatter plot is used to graphically represent relations between two variables at a time.

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11
Q

A(n) ________ is used to determine whether the averages of normally distributed population samples differ from each other with statistical confidence.

a.
t-test

b.
chi-square test

c.
F-test

d.
DOE

A

A 2-sample t-test is used to compare the means of two independent samples that are normally distributed. A chi-square test is used for one normally distributed sample variance against the target. An F-test is used to compare variances of two normally distributed samples.

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12
Q

According to the central limit theorem, the sampling means distribution for a non-normal population converges to normal for a larger sample size.

a.
True

b.
False

A

true

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13
Q

An airline wants to improve the satisfaction level of its customers. The improvement project team collected the sample customer feedback data on flight service for a period of 2 months, and the results are shown in the figure below. They want to establish the baseline using the Z-score. What should they do before the Z-score calculation?

RATINGS          COUNTS   PROPORTION %
AWESOME            30           21%
VERY GOOD          67          48%
GOOD                     26          19%
AVERAGE                12            9%
BAD                          5             4%

a.
Wait for more data.

b.
Consider average and bad ratings as defective and calculate Z for 12% proportion as defectives.

c.
Check the reliability of the bad ratings.

d.
The Z-score cannot be calculated using the given feedback data.

A

B. Average and bad rating data combined contribute to about 8.5% + 3.5% = 12% proportion. These ratings are below the satisfaction level of customers and should be treated as defectives. Therefore, we have 12% proportion defectives in the collected data, which should be used in the Z-score computation.

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14
Q

An EWMA chart with λ = 1 approximates to a(n):

a.
CUSUM chart.

b.
X-bar chart.

c.
C chart.

d.
MR chart.

A

B. When λ = 1 in an EWMA chart, the weightage is given to historical data; (1 − λ) in EWMA becomes zero. Therefore, we consider only current data in a control chart with λ = 1, which is the same as an X-bar control chart.

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15
Q

Appraisal cost and prevention cost are not examples of cost of poor quality, or COPQ.

a.
True

b.
False

A

A. Prevention and appraisal costs are required for Quality assurance. Both are considered the components of COPQ. These are costs for detection and prevention of product failures.

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16
Q

Box-Cox transformation can be used to:

a.
Convert the data from non-normal to normal.

b.
Convert the data from unstable to stable.

c.
Create the box plot.

d.
All of the above

A

A. A Box-Cox transformation is a way to transform non-normal data into a normal shape; however, normal conversion is not always guaranteed

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17
Q

Confidence interval is narrower than prediction interval in inferential statistics.

a.
True

b.
False

A

A. Confidence interval is the interval estimate around the sample statistic at a given confidence level, which represents the variability to contain population parameters, if many samples are drawn from that population repeatedly. Prediction interval, on the other hand, is the interval estimate around the sample statistics to predict an individual future observation instead of population parameters, such as mean. That’s why its range is wider than the confidence interval.

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18
Q

Contingency tables are used to compare more than two sample proportions with each other.

a.
True

b.
False

A

A. Contingency tables are used to simultaneously compare more than two sample proportions with each other. There are two separate tests for one sample proportion and two sample proportions.

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19
Q

During a Six Sigma project, a Belt has established a linear regression line with an equation of the form Y = 3.41 + 6.28X, where X is the independent variable and Y is the dependent variable. The value of 3.41 in the above equation is called the _____ and the value 6.28 in the given equation is the ______.

a.
intercept; slope

b.
slope; intercept

c.
x-intercept; slope coefficient

d.
slope; slope coefficient

A

A. In a simple linear regression model, we get output as an equation of a line with the slope and the Y-intercept of the line. In the equation Y = a + bX, b is the slope and a is they-intercept.

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20
Q

During new product development, Wilson wants to focus on the product reliability maximization using FMEA. Which stage of the development project is crucial to meet the objective?
a.
Testing

b.
Design

c.
Pre-launch

d.
Prototype

e.
Concept

A

B. The major influence of FMEA on the reliability maximization during product development happens in the design stage of the cycle. Typically, new product development starts with ideation, or the concept stage, followed by design, prototype, testing, and pre-launch. Reliability in the product is incorporated during design by analyzing potential design failures and addressing them.

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21
Q

Factory xyz is operating in two shifts. Quality supervisors of the first and second shifts are both claiming to have the highest quality shift. Yesterday, the second shift observed 3 defects out of 450 units produced, and the first shift found 5 defects out of 450 units. With this data, the management got the following output to draw the conclusion. Should management reward the second shift for the highest quality shift?

a.
Yes

b.
No

A

B. Since the p-value of the 2-proportion test here is 0.478, which is more than 0.05, we cannot reject the null hypothesis. Also, 95% CI contains zero within the interval boundaries -0.0078 and 0.0167, so, again, we cannot reject the null hypothesis.

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22
Q

Failing to reject a false null hypothesis is called a consumer’s error.

a.
True

b.
False

A

A. A type of error that can be made in significance testing is failing to reject a false null hypothesis. This kind of error is called a type 2 error or consumer’s error, and the probability of the error is known as the β (beta) risk.

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23
Q

Generally, a fishbone diagram is used in tandem with which of the following tool(s) and/or technique(s)?

a.
Brainstorming

b.
5 Whys

c.
FMEA

d.
Brainstorming and 5 Whys

e.
Brainstorming and FMEA

A

D. Its a common practice to use a cause and effect, or fishbone, diagram in conjunction with the 5 Whys and brainstorming. Brainstorming is useful to identify all probable causes leading to the given effect, and the 5 Whys help to eventually reach the root cause.

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24
Q

Hypothesis testing is about drawing conclusions for a population parameter or distribution.

a.
True

b.
False

A

A. Hypothesis testing is a form of statistical inference that uses data from a sample to draw conclusions about a population parameter or a population probability distribution.

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25
Q

If Y (dependent variable) is continuous and X (independent variable) is discrete, you can perform any of the following except:

a.
A t-test.

b.
A proportion test.

c.
A nonparametric test.

d.
An ANOVA test.

A

B. If the Y variable is continuous and the X variable is discrete, for normal data, a t-test, ANOVA test, F-test, and chi-square test can be done; for non-normal data, a nonparametric test and Levene’s test can be done. A proportion test is done when the Y variable is discrete and the X variable is also discrete.

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26
Q

In FMEA, RPN value is calculated for each potential failure mode. Which elements does this RPN calculation consist of?

a.
Structure, opportunity, and detection

b.
Failure, probability, and impact

c.
Severity, occurrence, and detection

d.
Failure, effect, and cause

A

C. In FMEA (failure mode and effects analysis), for each failure mode, severity, occurrence, and detection ratings are determined and RPN (risk priority number) is calculated. RPN is the product of these three ratings.

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27
Q

n order to standardize the calculation of financial savings of a project so that such project benefits can be compared, the financial savings are typically calculated over what period of time?

a.
24 months

b.
36 months

c.
The remainder of the calendar year

d.
12 months

A

D. The financial savings are typically calculated on an annual basis (12 months).

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28
Q

In the case of a ______ test, we will first have to decide whether we want to compare for an upper tail test or a lower tail test.

a.
one-tail

b.
two-tail

c.
regression

d.
chi-square

A

A. In the case of a one-tail test, we will first have to decide whether we want to compare for an upper tail test or a lower tail test. For example, in a 2-sample t-test, the upper tail test will check if the mean of sample 1 is significantly higher than that of sample 2. If the sample has a lower value, the null hypothesis will be selected. The exact opposite of this is the lower tail test, in which the null hypothesis will be rejected only if the mean of sample 1 is markedly lower than that of sample 2.

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29
Q

Kaikaku projects are intended to create incremental process improvements.

a.
True

b.
False

A

B. Kaikaku focuses the process improvement through radical changes. So a kaikaku is a breakthrough success that is the first focus of Six Sigma projects. Incremental improvement is an approach to process improvement in which the focus is on efforts toward incremental solutions that slowly but surely move the business toward success. Incremental improvement are similar to daily kaizen and kaizen events.

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30
Q

Lean originated from:

a.
GE.

b.
Ford.

c.
Toyota.

d.
Motorola.

A

C. TPS is the production system developed by the Toyota Motor Corporation to provide the best quality, lowest cost, and shortest lead time through the elimination of waste. It is known as “Lean.”

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31
Q

Lean removes waste from the process, while Six Sigma reduces variation in the process.
a.
True

b.
False

A

A. Lean removes many forms of waste so that Six Sigma can focus on reducing variability in the process.

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32
Q

Long-term data represent all the variations that one can expect within the subject process.
a.
True

b.
False

A

A. Long-term data contain both common and special causes of variation and are more representative of process performance over a period of time. Long-term data are thus helpful in the study of process stability.

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33
Q

Mixed distributions form if data come from several sources that are expected to be the same yet are not.

a.
True

b.
False

A

A. Mixed distributions are due to the mixing of data coming from two or more different production lines of the same product.

34
Q

Nonparametric tests are generally conducted when:

a.
There are no assumptions about normality.

b.
You have ordinal data.

c.
You look at the mean rather than the median of populations.

d.
There are no assumptions about normality and/or you have ordinal data.

e.
You have ordinal data and you look at the mean rather than the median of populations.

A

D. Nonparametric tests are performed when the data do not follow a normal distribution. In these tests, the median is compared instead of the mean. They are also suitable for ordinal data types.

35
Q

Once the voice of the customer is captured during the project identification stage, it should be converted into critical features of products or services using:

a.
The project charter.

b.
CTQ drill-down.

c.
VOP.

d.
SIPOC.

A

B. The voice of the customer (VOC) needs to be translated into critical characteristics using the CTQ drill-down technique. With this conversion, VOC is assigned a CTQ name, measurable metric, target, and specifications, which brings objectivity to the project goals.

36
Q

Stratified random sampling is a method of sampling in which:

a.
Every unit has an equal chance of being selected.

b.
Groups are created and then units are picked randomly.

c.
Clusters are sampled every nth time.

d.
Every nth unit is selected from the population.

A

B. Stratified random sampling is a method of sampling in which strata/groups are created and then units are picked randomly.

37
Q

The __________ is a reference document for the process owner and other relevant process people to assist in monitoring and controlling the performance of the KPIVs and KPOVs.

a.
annexure

b.
control plan

c.
process document

d.
check sheet

A

B. Using the control plan is one of the techniques to ensure that the gains are maintained and sustained post Six Sigma project. If process performance strays out of control, there are details and tools to adjust and monitor to avoid any process over-adjustments.

38
Q

The ___________ is a useful alternative to the histogram, especially if you want to display individual values.

a.
scatter plot

b.
box plot

c.
Pareto chart

d.
dot plot

A

D. A dot plot, also called a dot chart or strip plot, is similar to a histogram-like chart. It is used in statistics for relatively small data sets where values fall into a number of discrete bins (categories). Also, dot plots allow you to brush data points.

39
Q

The _____________ concept was introduced by Shigeo Shingo in 1961, when he was working at Toyota in Japan.

a.
poka-yoke

b.
5S

c.
kanban

d.
kaizen

A

A. Shigeo Shingo is widely associated with the Japanese concept called poka-yoke, which means to mistake-proof a process.

40
Q

The Cp process capability formula does not use the:

a.
Standard deviation.

b.
Process mean.

c.
Customer specifications.

d.
None of the above
Feedback

A

B. For process capability, Cp = customer requirement/process variation = (USL − LSL)/6 std. dev. So the process mean is not used in the Cp formula, but it is used in the Cpk formula.

41
Q

The financial impact of the Six Sigma project is documented in the _______ of the project charter.

a.
business case

b.
scope

c.
problem statement

d.
goal statement

A

A. The business case helps to understand how the project is linked with the overall business objectives. The financial impact of the Six Sigma project is documented in the business case of a project charter.

42
Q

The Mann-Whitney Test is carried out to test when the means for two samples are not the same.

a.
True

b.
False

A

B. The Mann-Whitney U test is a nonparametric alternative to the independent 2-sample t-test. It is applied to compare medians of two samples that come from the same population.

43
Q

The primary benefit(s) of using a multi-vari chart is (are):

a.
Identifies Xs or families of variation.

b.
Provides a visual presentation of two-way interactions.

c.
Identifies Xs or families of variation and provides a visual presentation of two-way interactions.

d.
Finds outliers.

e.
Identifies Xs or families of variation, provides a visual presentation of two-way interactions, and finds outliers.

A

C. Benefits of multi-vari charts are that they identify Xs or families of variation using graphical representation and provide visual presentation of two-way interactions between a y and Xs. Another graphical technique, the box plot, is useful for finding outliers.

44
Q

The relationship between a response/output variable and one or more independent variables is analyzed and modeled by using a statistical method known as:

a.
ANOVA.

b.
A t- test.

c.
A multi-vari chart.

d.
An X-Y matrix.

A

A. Analysis of variance (ANOVA) is used to investigate and model the relationship between a response variable and one or more independent variables.

45
Q

The three families of variation in a multi-vari chart include all of the following except:

a.
Rotational.

b.
Positional.

c.
Cyclical.

d.
Temporal.
Feedback

A

A. In a multi-vari chart, the three families of variation are within unit or positional (within piece variation related to the geometry of the part), between unit or cyclical (variation among consecutive pieces, a groups of pieces, or among consecutive batches), and temporal or over time (shift to shift, day to day, or week to week).

46
Q

We should not try to interpret the X-bar chart if the R chart shows an out-of-control condition.

a.
True

b.
False

A

A. We should first investigate the range chart if the control chart meets any out-of-control conditions. The range chart represents within process variance over time. It is important to fix the within variation before we interpret the X-bar chart.

47
Q

We use Cook’s distance statistics to identify unusual data points or observations that

a.
have multicollinearity.

b.
deviate from the normality conditions.

c.
influence the regression fit significantly.

d.
Are equally spaced from the center.

A

C. Cook’s distance statistics is a measure of the distance between the fitted values calculated with and without the ith observation. It is used to identify the unusual observations that may have influence on the regression model.

48
Q

What is the advantage of using EWMA or CUSUM charts over conventional control charts?

a.
Able to detect large process shifts

b.
Easier in calculation

c.
Very accurate

d.
Able to detect small process shifts

A

D. EWMA and CUSUM charts are able to detect any small shift (< 1.5 times sigma) in a process, which is not possible with a conventional Shewhart control chart.

49
Q

What is the alternative hypothesis while carrying out an ANOVA test?

a.
The means of all samples are different.

b.
The mean of at least one sample is different from the others.

c.
The means of the two samples are different.

d.
None of the above

A

B. When comparing the means of more than two normally distributed populations, the ANOVA test is used. The null hypothesis is “means of all samples are the same” and the alternative hypothesis is “at least one mean is different from the others.”

50
Q

What is the cycle time, in seconds, for a process having a throughput of 8,000 units per hour?

a.
0.45

b.
2.22

c.
266.66

d.
133.33
Feedback

A

A. Cycle time = average time per unit = 60 × 60/8,000 = 3,600/8,000 = 0.45 sec per unit.

51
Q

What is the minimum number of sample items required to carry out a meaningful Attribute Agreement Analysis?

a.
10

b.
30

c.
50

d.
15

A

C. It is recommended to have at least 50 sample items in Attribute Agreement Analysis to establish appropriate results.

52
Q

What is the rolled throughput yield for a three-step process with a 90% yield for each step?

a.
0.9

b.
0.81

c.
0.73

d.
0.63

A

C. Rolled throughput yield (RTY) is the probability that a single unit can be produced free of any defects. It is the product of the yield from individual steps. 0.9 × 0.9 × 0.9 = 0.729, or approximately 0.73.

53
Q

What is the subgroup size when using an I-MR control chart?

a.
2

b.
10

c.
No constraints on subgroup size

d.
1

A

D. The I-MR chart is plotted for individual data points where n = 1. The data points should always be continuous and captured in the time-sequential order over a period of time

54
Q
What is the value of the centerline if the P chart is constructed using a given data set of defectives?
Inspection Units   Defectives
100                           33 
100                            28
100                           34
100                           32
100                           37
100                           39
100                           30
100                           38
100                           32
100                           37

a.
0.12

b.
0.25

c.
0.34

d.
0.28C.

A

C. The P chart is a control chart for defectives. The centerline of the P chart is p-bar, which is Ʃnp/ Ʃn, where p is the proportion defectives for different units, np is the number of defectives for each corresponding unit, and n is the values of individual inspection unit size. For example, the np value for the first unit is 33 and the n value for the same corresponding unit is 100. For the given problem, Ʃnp = 33 + 28 +…+ 37 = 340, and Ʃn = 100 + 100 +…….. = 1,000, hence p-bar = 340/1,000 = 0.34

55
Q

What is the value of the mean, median, range, and standard deviation for the following data? 3, 2, 3, 4, 6, 2, 8, 11

a.
4.875, 4, 9, 3.526

b.
4.875, 4, 8, 3.226

c.
4.875, 3, 9, 3.526

d.
4.875, 3.5, 9, 3.226

A

D. Mean = average of the data = (3 + 2 + 3 + 4 + 6 + 2 + 8 + 11)/8 = 4.875. Median = middle value when data is in ascending order. Sorted data: 2, 2, 3, 3, 4, 6, 8, 11. Since we have 3 and 4 in the middle at the 4th and 5th places of the sorted data, the median = average of 3 and 4 = 3.5. Range = maximum − minimum = 11 − 2 = 9. Standard deviation = √(Ʃ(mean − individual value)2 )/ (n − 1)), n = 8 and mean = 4.875, so standard deviation = 3.226.

56
Q

What is the variance of a population?

a.
It is the difference in creating process maps.

b.
It is equal to the sum of the squared deviations from the mean, divided by the population size.

c.
It is equal to the standard deviation.

d.
It is the sum of the mean, median, and mode.

A

B. The variance, σ^2, of a population is equal to the sum of the squared deviations from the mean, divided by the population size. For a sample, the variance is equal to the sum of the squared deviations from the mean, divided by the sample size − 1.

57
Q

What should we do to minimize the repeatability error if gage with better precision is not available?

a.
Use the nested MSA design.

b.
Use the signal averaging method.

c.
Use the crossed MSA design.

d.
Calibrate the gage.

A

B. In the case where an instrument with a smaller least count is not available, the signal averaging method can be used to get precise values. A gage with poor precision adds to measurement errors or noise, so it decreases the signal-to-noise ratio. The signal averaging method helps to increase the signal-to-noise ratio by reducing the measurement variation due to noise. For example, if we get repeated measurements of 12, 12.5, 12, 12.5, 12, and 12, then using signal averaging, the value is 12.16 {(12 + 12.5 + 12 + 12.5 + 12 + 12)/6 = 12.16}, which is better than any of the individual readings, as 12.16 falls between the 12 and 12.5 values.

58
Q

What would be the reported Cpk for a process with an average of 94 units, a spread of 22 units, and upper and lower specification limits of 125 and 80 units, respectively?

a.
0.64

b.
1.27

c.
2.81

d.
2.05

A

B. Mean is close to LSL = 80. Spread = 22 = 6 times std. dev., so 3 times std. dev.= 22/2 = 11. Cpk = (Mean − LSL)/3 times std. dev,. Cpk = (94 − 80)/11 = 14/11 = 1.273.

59
Q

When a Belt applies the practice of poka-yoke to a project challenge, she is attempting to ____________ the activity.

a.
properly document

b.
eliminate

c.
highlight

d.
error-proof

A

D. Mistake-proofing/error-proofing, or its Japanese equivalent poka-yoke, is the use of any automatic device or method with a 100% defect-free step 100% of the time.

60
Q

The empirical rule can be broken down into three parts:

68% falls within _______, 95% falls within _____ deviations, 99% falls within ______ deviations

A

he empirical rule can be broken down into three parts: 68% of data falls within the first standard deviation from the mean, 95% falls within two standard deviations, and 99.7% falls within three standard deviations.

61
Q

Which control chart should be plotted for continuous data when the subgroup size is between 8 and 12?

a.
Moving average chart

b.
Multi-vari chart

c.
X-bar R chart

d.
X-bar S chart

A

D. X-bar S charts are used when the subgroup size is greater than 8.

62
Q

Which formula is used to calculate DPMO?

a.
Available time/customer pull

b.
Defects/units

c.
(No. of defects × 1,000,000)/(No. of units × opportunities per unit)

d.
(No. of defects × 1,000,000)/(No. of units)
Feedback

A

C. DPMO = (No. of defects × 1,000,000)/(No. of units × opportunities per unit).

63
Q

Which of the following control charts is used to monitor discrete data where the sample size is constant?

a.
U chart

b.
P chart

c.
C chart

d.
Individuals chart

A

The C chart is used to monitor discrete data, typically the total number of nonconformities per unit with a fixed sample size. The U chart and P chart are used for discrete data, when sample sizes are not fixed.

64
Q

TRUE/FALSE

The U chart and P chart are used for discrete data, when sample sizes are not fixed.

A

TRUE

65
Q

Which of the following control charts plots V-mask representation?

a.
Shewhart charts

b.
EWMA

c.
CUSUM charts

d.
Moving average charts
Feedback

A

C. In CUSUM charts, a V-mask is an overlay shape in the form of a V on its side that is superimposed on the plot of the cumulative sums.

66
Q

Which of the following describes bias?

a.
A difference between a measured value and a true value

b.
A form of error in a measuring instrument

c.
Both of the above

d.
None of the above

A

C. Bias is an error in a measuring device, in which it shows a different reading than the true value of the characteristics of an item being measured. This difference between the measured value and the true value is captured as bias in the device.

67
Q

Which of the following does an F-distribution most closely resemble?
a.
A chi-square distribution

b.
A binomial distribution

c.
A normal distribution

d.
An exponential distribution
Feedback

A

A. The chi-square distribution is the distribution of sample variances with a degree of freedom n-1, where n is the sample size. The F-distribution is the ratio of two chi-square distributions with degrees of freedom df1 and df2, respectively, where each chi-square has first been divided by its degrees of freedom. Both are used for normally distributed data.

68
Q

Which of the following forms a process?

a.
Interdependent and connected activities

b.
A series of steps or actions

c.
Conversion of an input into an output

d.
All of the above

A

D. A process is a set of activities that uses resources (people, machines, etc.) to transform inputs into outputs. They are independent and connected activities, a series of steps or actions involved in the conversion of an input into an output.

69
Q

Which of the following is (are) not included in an implementation plan of the Control Phase of an LSS project?

a.
Cost–benefit ratios

b.
Work breakdown structure

c.
Risk management plans

d.
Planned audits of work completion
Feedback

A

A. Implementation plan is an execution plan. Cost-benefit ratio is done before the implementation. During control phase, there are many solutions identified to sustain the improvement. Therefore, cost-benefit analysis is required during control phase.

70
Q

Which of the following is not used for the financial evaluation of a project as a criterion to select and/or prioritize it?

a.
Payback period

b.
Net present value

c.
Earned value analysis

d.
IRR

A

C. EVA, also known as earned value analysis, is the technique to monitor the health of the project during project execution with cost and schedule adherence. This is not a project evaluation method. All other options involve financial metrics for project evaluation, such as payback period, net present value (NPV), and internal rate of return (IRR)

71
Q

Which of the following is part of the methods for acceptance/rejection criteria for a hypothesis?

a.
Summary value

b.
Critical value

c.
Outstanding value

d.
Label value

A

B. There are three methods to accept/reject a null hypothesis. For the critical value method, if the calculated value is greater than the tabular critical value for the corresponding distribution, then we reject the null hypothesis. For the probability method, the null hypothesis is rejected when the p-value is less than alpha. For the confidence interval method, if the hypothesized parameter value is not in the calculated confidence interval, then we reject the null hypothesis.

72
Q

Which of the following is similar to Poisson distribution and is related to discrete data?

a.
Exponential distribution

b.
F-distribution

c.
Normal distribution

d.
Binomial distribution
Feedback

A

D. The binomial and Poisson distributions are used when data are discrete. The Poisson distribution counts the number of occurrences in an interval, while the binomial distribution counts the number of occurrences out of a fixed number N of possibilities.

73
Q

Which of the following is the Lean enterprise technique based on documenting, analyzing, and improving the information and material flow needed to deliver a product or a service outcome?

a.
Flowchart

b.
Production flow

c.
Kanban

d.
VSM

A

D. The Lean method requires an understanding of the flow through the value stream, and other relevant information, when products and services are delivered. Therefore, the value stream map (VSM) concept is used in Lean practice. A flowchart is a detailed process map depicting only process steps downstream or upstream as per material flow. Production flow is not a Lean technique, while kanban is an inventory management technique using supermarket concepts.

74
Q

Which of the following is the most efficient approach for controlling critical process inputs?

a.
Process audit

b.
Inspection at the input stage

c.
Poka-yoke implementation

d.
Talking to suppliers

A

C. Poka-yoke, also known as mistake-proofing, mechanisms are the best way to ensure that critical process variables are in control. With poka-yoke, manpower dependency on process and/or product control is drastically minimized or eliminated, so chances of error reduce significantly.

75
Q

Which of the following statements is correct if the Cpk value is 1 or lower?

a.
The process is quite capable.

b.
The process is not capable and the variation is also low.

c.
The process is not centered and/or has wide variation.

d.
There is a calculation error.

A

C. A Cpk of at least 1.33 is desired. Here Cpk > 1.33, so the process is quite capable. Otherwise, the process is not centered and/or has wide variation.

76
Q

While conducting hypothesis testing, if the p-value is greater than alpha, you can decide to:

a.
Not reject the null hypothesis.

b.
Reject the null hypothesis.

c.
Collect data again.

d.
Stop process improvement.

A

A. If the p-value ˃ 0.05 (the alpha), then the null hypothesis is true, and we fail to reject it, for example, saying that process performance is the same as before and after the changes were added.

77
Q

while constructing a control chart using the data on the number of defects per unit, which of the following distributions is closely assumed by the data?

a.
Normal distribution

b.
Binomial distribution

c.
Chi-square distribution

d.
Poisson distribution

A

D. Note that normal distribution applies to variable data. Chi-square distribution is for inference about population variances, typically for count data. Binomial distribution is assumed for defectives data. Poisson distribution is for assumed for defects data.

78
Q

Who is famous for the introduction of DFSS?

a.
Bob Galvin

b.
Jack Welch

c.
Edwards Deming

d.
Jim Womack
Feedback

A

B. Jack Welch of General Electric (GE) started DFSS in 1995 for developing new products and services, as well as for redesigning processes, products, and services.

79
Q

Who is responsible for constructing the X-Y diagram during a Six Sigma project?

a.
Sponsor

b.
Master Black Belt

c.
Champion

d.
Client

e.
Project team

A

E. An X-Y diagram, also known as a relationship matrix, is used to identify the correlation between X and Y parameters and to prioritize focus areas as highly ranked X inputs to deliver expected Y outputs. The exercise of constructing and completing the X-Y diagram during the project is carried out by the project team.

80
Q

Who should construct the control plan?

a.
Sponsor

b.
Manager

c.
Project team

d.
Functional heads

A

C. The project team should construct the control plan because the project team is generally formed by individuals who are part of the process undergoing improvements and are likely to directly or indirectly work on these processes during regular production. They understand the nuances of the process and can capture the elements of the control plan very well.