Federal Trade Commission Flashcards
An unfinished wood box or other non-metal receptacle or enclosure without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed wood, composition materials, or like materials
Alternative Container
Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group
Alternative Price Lists
Any item of service or merchandise described to a purchaser as a cash advance, accommodation, cash disbursement, etc
Cash Advance Items
Any item obtained from a third part and paid for by the funeral provider on the purchaser’s behalf
Cash Advance Items
May include Cemetery or crematory services, pallbearers, public transportation, clergy honoraria, flowers, musicians or singers, nurses, obituary notices, gratuities and death certificates
Cash Advance Items
A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornaments and lined with fabric
Casket
Charge, fee, or surcharge applied to consumers who purchase their casket from a source other than the funeral provider
Casket Handling Fees
A printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which do not require special ordering
Casket Price List
Must include retail price and enough descriptive information to enable consumers to identify the merchandise
Casket Price List
Refers to the Federal trade Commission
Commission
A heating process which incinerates human remains
Cremation
Any person, partnership, or corporation that performs cremation and sells funeral goods
Crematory
A disposition of human remains by cremation without formal viewing, visitation, or ceremony with the body present
Direct Cremation
Date that the specific price list was put into use
Effective Date
Situation requiring immediate action or urgency
Exigent Circumstances
FTC recognizes that funeral provider might embalm without permission
Exigent Circumstances
An agency of federal government created in 1914 to promote free and fair competition by prevention of trade restraints, price fixing, false advertising, and other unfair methods of competition
Federal Trade Commission
On of the categories required to be itemized on the GPL involving services of the funeral provider in the locale where the death occurs and preparation for transfer to another funeral provider as selected by the family
Forwarding remains
Non of the 16 items required to be separately itemized on the GPL can be listed as free or no charge; items not required by the rule can be listed as
Free items
A service commemorating the deceased with the body present
Funeral Ceremony
The goods which are sold or offered for sale directly to the public for use in connection with funeral services
Funeral Goods
Any person, partnership, or corporation that sells or offers to sell funeral goods and funeral services to the public
Funeral Provider
Any services which may be used to:
- Care for and prepare deceased human bodies for burial, cremation, or other final disposition
- Arrange, supervise, or conduct the funeral ceremony or the final disposition of deceased human bodies
Funeral Services
A printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices
General Price List
The keystone of the Funeral Rule
General Price List
Ceremony commemorating the deceased at place of final disposition
Graveside SErvice
A disposition of human remains by burial without formal viewing, visitation, or ceremony with the body present, except for a graveside Service
Immediate Burial
The method of price quotation by which each unit of service and/or merchandise is priced separately
Itemization
Statements required by the rule which cannot be modified or edited and must appear in a clear and conspicuous manner
Mandatory Disclosures
A ceremony commemorating the deceased without the body present
Memorial Service
Basic services is the only fee which the consumer cannot decline
Non-Declinable Service Fee
Funeral Provider should recover expenses for services, facilities, or unallocated overhead in this charge
Non-Declinable SErvice Fee
Any container which is designed for placement in the grave around the casket including, but not limited to, containers commonly known as burial vaults, grave boxes, and grave liners
Outer Burial Container
Printed or type written list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering
Outer Burial Container Price List
Use of a single dollar amount to identify the charge for a group or bundle of goods and/or services
Package Funerals
Use of a single dollar amount to identify the charge for a group or bundle of goods and/or services
Package Pricing
Any individual, partnership, corporation, association, government or governmental subdivision or agency, or other entity
Person
One of the categories required to be itemized on the GPL that involves the services of the funeral provider after initial services have been provided by another firm at the locale of death
Receiving Remains
The basic services, not to be included in prices of other categories, that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices
Services of Funeral Director and Staff
An itemized written statement provided for retention to each person who arranges a funeral or other disposition; must include the goods and services selected and prices paid for each, itemization of cash advance items, and the total cost
Statement of Funeral Goods and Services Selected
Funeral provider must give consumers who call accurate information from the price lists and answer questions about offering and prices with readily available information
Telephone Price Disclosure
Funeral goods consumers purchase from a source other than the funeral provider
Third Party Merchandise
The occurrence of situation that requires certain action
Triggering event
What is the Triggering Event for giving out the GPL
Face-to-face meeting
Exist when a seller requires the purchase of unwanted items/services in order to obtain the desired item/service
Tying Arrangements
In selling or offering to sell funeral goods or funeral services to the public, it is this for a funeral provider to fail to furnish accurate price information disclosing the cost to the purchaser for each of the specific funeral goods and services used in connection with the disposition of deceased human bodies
Unfair or Deceptive Acts or Practices
An unornamented casket made of wood which does not have a fixed interior lining
Unfinished Wood Box
The particular calendar year or other one-year period used by a funeral provider in keeping financial records for tax or accounting purposes
Accounting Year