Fear Free QUIZ

Question 1

When planning the route you will take to the treatment area or wards you should consider:
1. The floor surface
2. Other people
3. Noisy areas
4. Recovering animals on the floor
5. All of the above

Answer 1

5. All of the above

Question 2

Select the types of stimuli that can result in a patient experiencing fear, anxiety, and stress
1. The sight of their beloved owner
2. Odd odors such as fear pheromones from other pets
3. Sounds of noisy, unfamiliar equipment
4. Cage facing another species (such as cat facing a dog)
5. The second, third and fourth statement

Answer 2

5. The second, third and fourth statement

Question 3

Transitioning from having the patient with their owner, to taking them away for a procedure is difficult. However some things are important and not to be forgotten, they are
1. Pulling the dog away even if he is frightened, just get them there
2. Show caring and compassion and reassure the owner you will take good care of their pet
3. Lure the patient with tasty treats to help change the underlying emotions
4. Repeatedly use commands to get the dog to do what you want
5. The second and third statements

Answer 3

5. The second and third statements

Question 4

What is considerate approach when working with patients?
1. Being sure that your feelings are taken care of first and you are not injured
2. Consider multiple things that influence how the patient accepts your approach, including the environment, your behavior, the owners responses, and how the patient perceives what is going on
3. That you get the work done as quickly as possible to keep appointments on time
4. That you can do it alone without any other team members

Answer 4

2. Consider multiple things that influence how the patient accepts your approach, including the environment, your behavior, the owners responses, and how the patient perceives what is going on

Question 5

If you suddenly encounter something that the patient considers frightening you have options including:
1. Stop and wait for the threat to be removed
2. Step back out of the way
3. Use treats to lure the pet past the object
4. Assume the patient will be fine and move past it as quickly as possible
5. The first, second and third statement

Answer 5

5. The first, second and third statement

Question 6

Fear, anxiety, and stress can have far reaching effects on your hospitalized patients including:
1. Delayed healing and recovery
2. Masked pain
3. They will abate when the pet feels better, so don’t worry
4. Making the next visit or hospital stay more stressful
5. The first, second and fourth statement

Answer 6

5. The first, second and fourth statement

Question 7

Which items can reduce the need for anxiolytic medication for patients that enter the hospital?
1. Being aware of past visits and the emotional record of that previous visit
2. Using considerate approach
3. Using gentle handling
4. Having a handling plan
5. All of the above

Answer 7

5. All of the above

Question 8

What is the most important concept related to handling plans?
1. Always need to evaluate needs vs. wants each time for each patient
2. They must never vary, that is the plan for the day
3. The client expects certain things will be done and you must comply
4. If I just use treats it will be okay no matter what
5. Patients should be able to “tough it out”

Answer 8

1. Always need to evaluate needs vs. wants each time for each patient

Question 9

When removing a patient from their family several things can make it go easier. They are:
1. A good transition including passing the pet over to the team member rear end first
2. Using food lures
3. Using pheromone infused towels and bandanas
4. Understanding and working with the patients level of FAS
5. All of the above

Answer 9

5. All of the above

Question 10

If things are not going well during a treatment area procedure, which of the following is inadvisable and can have adverse consequences?
1. Getting a quick thing done despite a patient’s fear
2. Giving the pet a break for a couple of minutes
3. Giving additional medication and waiting for it to work
4. Rescheduling the procedure

Answer 10

1. Getting a quick thing done despite a patient’s fear

Question 11

Which of these things is not a way to reduce FAS in a hospitalized patient:
1. Careful choice of cage or run location
2. Low-stress cage/run set-up
3. Provide enrichment
4. Provide calming contact and environment
5. Have patients share housing

Answer 11

5. Have patients share housing

Question 12

Cats in cages should never face
1. Other cats
2. Dogs
3. Other potentially scary stimuli
4. All of the above

Answer 12

4. All of the above

Question 13

Which of the following recommendations provide housing to help decrease fear, anxiety, and stress in hospitalized dogs and cats?
1. Provide hiding spaces in the enclosure
2. Clean the enclosure to remove stress and alarm pheromones left by other patients
3. Expose the animal to a busy environment for correct socialization
4. Provide enrichment (e.g. toys and play) when appropriate
5. The first, second and fourth statement

Answer 13

5. The first, second and fourth statement

Question 14

Removing a pet from a cage or run can be stressful and dangerous. Which are the best practices for doing so with dogs and cats?
1. Observe the patients behavior before entering or removing them from the cage or run
2. Avoid reaching for patients showing signs consistent with fear, anxiety, and stress
3. The longer the patient is in the hospital, the less fear he or she will have so it will be easier
4. Walk in boldly and take charge because they need to be medicated or treated
5. The first and second statement

Answer 14

5. The first and second statement

Question 15

When considering possible stressors for a hospitalized patient, which of the following is the most appropriate description:
1. Some visual stimuli and sounds can represent stressors
2. Some sounds and smells are potential stressors
3. The pathology prompting hospitalization is a stressor
4. All of the above

Answer 15

4. All of the above

Question 16

Which is not a stress behavior in hospitalized dogs.
1. Panting
2. Barking
Which is not a stress behavior in hospitalized dogs.
1. Panting
2. Barking
3. Eating food from a stuffed toy
4. Chewing at the cage bars

Answer 16

3. Eating food from a stuffed toy

Question 17

Among the following, what is the most appropriate action to take when a hospitalized animal is barking in his enclosure?
1. Ignore the dog
2. Stop the barking by making a loud noise
3. Stop the barking with a firm “NO!”
4. Provide a food-filled toy, if not contraindicated

Answer 17

4. Provide a food-filled toy, if not contraindicated

Question 18

Pain and anxiety often cause similar signs and can be difficult to distinguish. What are helpful ways to deal with this?
1. Keep a written record of the patient’s responses and correlate them with known fear, anxiety, and stress in other veterinary situations
2. Long-term decline in activity post-surgery is often due to pain which should be addressed
3. Meet with other team members to determine the next steps
4. Send the pet home early so it will be less stressed
5. The first, second and third statement

Answer 18

5. The first, second and third statement

Question 19

The best way to get through an examination that requires a procedure that may cause increased fear, anxiety, and stress is to:
1. When possible be aware before the patient arrives and modify the schedule accordingly and consider pre-visit pharmaceuticals
2. Take the patient back right away
3. Use multiple handlers for increased control
4. Try as many times as necessary to get the procedure done
5. Don’t use different strategies for dogs and cats

Answer 19

1. When possible be aware before the patient arrives and modify the schedule accordingly and consider pre-visit pharmaceuticals

Question 20

Choose the statement that defines stressor:
1. Living things such as animals or people that stress the patient but not smells
2. The administration of medications and vaccinations that stress the patient
3. Things that the patient hears that disrupt the body’s normal state of functioning, but not anything that he smells or sees
4. Any experience, environment, inanimate or living object which disrupts the body’s normal state of functioning

Answer 20

4. Any experience, environment, inanimate or living object which disrupts the body’s normal state of functioning

Question 21

List the body systems affected by the stress response
1. Gastrointestinal, musculoskeletal, immune system, skin, respiratory
2. The immune system exclusively
3. The gastrointestinal tract exclusively
4. The brain exclusively

Answer 21

1. Gastrointestinal, musculoskeletal, immune system, skin, respiratory

Question 21

Define the stress response
1. Physiological and behavioral responses that attempt to return the body to normal state of functioning
2. Behavioral responses associated with a relaxed emotional state
3. Physiologic responses associated with a relaxed emotional state
4. Body language signals which are associated with a relaxed emotional state

Answer 21

1. Physiological and behavioral responses that attempt to return the body to normal state of functioning

Question 22

Describe the effects of the stress response on learned behaviors:
1. Behaviors which are trained with punishment are unaffected by the stress response
2. The stress response is automatically activated in aversive situations, causing many animals to be unable to respond to previously learned commands (cues)
3. Animals who are well trained will remember their training and will respond to cues (commands) even when they are stressed
4. Behaviors which are trained with positive reinforcements are unaffected by the stress response

Answer 22

2. The stress response is automatically activated in aversive situations, causing many animals to be unable to respond to previously learned commands (cues)

Question 23

Choose the complete list of factors which cause patients stress in the veterinary hospital
1. Noise, odor, fear pheromones, hunger, pain, unfamiliar people, and pets
2. Painful procedures
3. Being handled and restrained in a rough manner
4. Administration of medications whether administered orally or parentarally

Answer 23

1. Noise, odor, fear pheromones, hunger, pain, unfamiliar people, and pets

Question 24

Describe how patient stress impacts the delivery of quality veterinary care
1. Patient stress does not significantly impact the delivering quality veterinary care
2. The primary way that patient stress impacts the delivery of quality veterinary care is by stressing the veterinary team
3. Patient stress positively impacts medical care because the animals will be more likely to adjust to the veterinary hospital
4. Limited examination, decreased veterinary visits, slower patient healing times

Answer 24

4. Limited examination, decreased veterinary visits, slower patient healing times

Question 25

Identify 5 common body language signals that tell you that a cat is relaxed
1. Almond shaped pupils, ears forward, tail away from body, face soft, body relaxed
2. Large pupils, thumping tail, paws tucked under the body, tail curled around body
3. Legs folded under body, ears halfway back, tense body, tail thumping, hissing
4. Crouched position, large pupils, hissing, ears back panting

Answer 25

1. Almond shaped pupils, ears forward, tail away from body, face soft, body relaxed

Question 26

Identify 5 common body language signals that tell you that a cat is stressed
1. Inverted U tail, normal, almond shaped pupils, soft moving tail, relaxed body, ears forward
2. Large, round pupils, ears to the side, ears back, thumping tail, hissing
3. Tail away from the body, relaxed position, large round pupils, ears back, panting
4. Ears to the side, almond shaped pupils, purring, crouched position, tail tucked

Answer 26

2. Large, round pupils, ears to the side, ears back, thumping tail, hissing

Question 27

Identify 5 common body language signals that tell you that a dog is relaxed
1. Skin taut, dilated pupils, ears back, tail tucked, snarling
2. Skin taut, wrinkled brow, lips pulled back, dilated pupils, hard eye
3. Ears far forward, rigid body, tail high above the topline, tail tucked, tail wagging in between the legs
4. Soft mouth, ears forward, body relaxed, mouth open, tail at or just above the topline wagging

Answer 27

4. Soft mouth, ears forward, body relaxed, mouth open, tail at or just above the topline wagging

Question 28

Identify 5 common body language signals that tell you that a dog is stressed
1. Tense face, dilated pupils, wrinkled brow, tail tucked, body lowered
2. Flexible body, tail level with the topline and wagging from side to side, mouth open, mouth soft
3. Mouth soft, tail level with the topline, soft eyes, relaxed body, lips long
4. Face soft and loose, pupils normal size, soft eye, ears forward, ears soft and loose

Answer 28

1. Tense face, dilated pupils, wrinkled brow, tail tucked, body lowered

Question 29

Explain what positive reinforcement is and how it affects behavior
1. Positive reinforcement is the addition of something pleasant to the situation to increase the frequency of a desired behavior
2. Positive reinforcement is the removal of something pleasant to the situation to reduce the frequency of a desired behavior in the future
3. Positive reinforcement is the removal of something that the dog doesn’t like to increase the frequency of a desired behavior
4. Positive reinforcement is the addition of something aversive or bad to the situation to decrease the behavior in the future

Answer 29

1. Positive reinforcement is the addition of something pleasant to the situation to increase the frequency of a desired behavior

Question 30

Explain what positive punishment is and how it affects behavior
1. Positive punishment is the addition of something pleasant from the situation to increase the frequency of a desired behavior
2. Positive punishment is the addition of something aversive or bad to the situation to decrease the behavior in the future
3. Positive punishment is the removal of something pleasant to the situation to reduce the frequency of a desired behavior in the future
4. Positive punishment is the removal of something that the dog doesn’t like to increase the frequency of a desired behavior

Answer 30

2. Positive punishment is the addition of something aversive or bad to the situation to decrease the behavior in the future

Question 31

Identify at least 3 positive reinforcers that can be used in a veterinary setting:
1. Muzzling, restraining, pulling on the leash
2. Yelling, food, pulling on the leash
3. Yelling, scolding, pulling on the leash
4. Food, praise, petting

Answer 31

4. Food, praise, petting

Question 32

Explain why positive punishment should be avoided in a veterinary setting
1. Positive punishment should not be used in a veterinary setting because it is better for the owner to be the one punishing the dog
2. Positive punishment should not be used in the veterinary setting because it involves giving the patients treats which will cause them to gain weight
3. Positive punishment damages the human-animal bond, frequently increasing fear, anxiety, and stress as well as aggression
4. Positive punishment is actually good in the veterinary setting because it will cause the patients to respect the veterinary team

Answer 32

3. Positive punishment damages the human-animal bond, frequently increasing fear, anxiety, and stress as well as aggression

Question 33

Define conditioning
1. Conditioning is the addition of something pleasant to the situation to increase the frequency of a desired behavior
2. Conditioning is the removal of something pleasant from the situation to reduce the frequency of a desired behavior in the future
3. Conditioning damages the human-animal bond, frequently increasing fear, anxiety and stress as well as aggression
4. Conditioning is learning which is a relatively permanent change in the behavior of an animal

Answer 33

4. Conditioning is learning which is a relatively permanent change in the behavior of an animal

Question 34

Differentiate between operant and classical conditioning:
1. Operant conditioning involves the association of a stimulus with a classically conditioned response whereas classical conditioning learning how one’s actions will cause a consequence
2. Operant conditioning involves giving the dog or cat treats when it does something good and classical conditioning involves correcting the dog or cat when it is misbehaving
3. Operant conditioning involves teaching how one’s actions will cause a consequence where as classical conditioning is the association of a stimulus with a conditioned emotional response
4. Operant conditioning involves changing a negative emotional response to a perceived stimulus from a unpleasant emotion (fear, anxiety, and stress) to a pleasant emotion (happy, relaxed) and classical conditioning usually involves teaching the dog tricks with no emotional component

Answer 34

3. Operant conditioning involves teaching how one’s actions will cause a consequence where as classical conditioning is the association of a stimulus with a conditioned emotional response

Question 35

What is an important aspect of vision for patients (cats and dogs)?
1. Patients are focused on movement
2. Patients are focused on details
3. Patients are focused on color
4. Patients are focused on shapes

Answer 35

1. Patients are focused on movement

Question 35

Explain the goal of classical counterconditioning:
1. To show owners how to control their dogs by exercising them
2. To teach the cat or dog as many tricks as possible in 30 minutes
3. Change a conditioned emotional response (CER) to a perceived stimulus from a pleasant emotion (happy, relaxed) to an unpleasant emotion (fear, anxiety and stress)
4. Change a conditioned emotional response (CER) to a perceived stimulus from an unpleasant emotion (fear, anxiety and stress) to a pleasant emotion (happy, relaxed)

Answer 35

4. Change a conditioned emotional response (CER) to a perceived stimulus from an unpleasant emotion (fear, anxiety and stress) to a pleasant emotion (happy, relaxed)

Question 36

What is an important aspect of hearing for patients (cats and dogs)?
1. Low frequency sounds usually predict playful situations
2. Animals can learn to predict what novel sounds mean when associated with events
3. Dogs and cats hear the same as people
4. Fans, music or white noise machines have no effect on blocking sounds

Answer 36

2. Animals can learn to predict what novel sounds mean when associated with events

Question 37

Choose the best way to eliminate an odor in the environment to prevent a patient from smelling it:
1. Use a product containing strong detergent
2. Use a product containing white vinegar to eliminate odors
3. Use a product containing enzyme or bacteria odor eliminators
4. Use a product containing baking soda to eliminate odors

Answer 37

3. Use a product containing enzyme or bacteria odor eliminators