FB Practice Qs Flashcards
222 A 55-year old woman comes to her first
coaching session having completed several wellness assessments. The coach asked the client to work on these assessments at the end of their first session for what purpose?
A. An assessments help the client see what parts of the wellness wheel she needs to focus on improving
B. Assessments help the coach figure out where to begin with this client
C.Assessments are a tool coaches use with all clients as part of their scope of practice
D. Assessments help the client reflect on her life and discover aspects of her wellbeing
E. The coach can refer to these assessments later in their relationship to help move the client forward with her goals
D
221 About half way through your coaching agreement with a client, the coach notices that the client is arriving to the coaching calls late and has missed a couple of sessions without notifying you in advance. Which of the following approaches would be BEST to pursue with your client?:
a. Explore what’s working, revisit client’s strengths, and create a plan for improvement
b. Explore why coaching isn’t working and get feedback on what specific things they don’t like
c. Share your observations, express empathy, and inquire as to what could make their vision and goals more of a priority
d. Confront client, assess readiness for change, and discuss whether coaching is appropriate at this time
C
220 At the beginning of each coaching session, before contacting the client, a coach rings a small bell three times. This is an example of an activity to improve what coaching technique?
a. Mindfulness
b. Perceptive Reflections
c. Appreciate Inquiries
d. Affirmations
A
219 A 39-year old man comes to his coach for their 4th session. The man is working on reducing the amount of sugar that he eats.
Client: I get so irritable when I don’t have sugar.
Coach: Giving up sugar is causing some unpleasant side effects.
Client: Yeah, I knew it wasn’t going to be a walk in the park and prepared myself for that by letting my family know my plan and trying to take it nice and slow so I don’t cause them to move out.
Coach: Your skill in really thinking this all through and thinking about how this change will affect your family exemplifies you’re commitment.
The last statement by the coach is an example of what coaching skill?
A: Amplified reflection
B. Righting Reflex
C. Affirmation
D. Open-ended questioning
C
218 What is the main purpose of familiarizing yourself with your client’s health risk assessment?
A. To offer education and insight into their current health status
B. To provide empathy, trust and greater understanding of their present life
C. To assist in making goals around any biometric numbers that may need work
D. To offer immediate referrals for any high risk behaviors
B
217 A 32-year old woman comes to her third coaching session to co to use to work on her eating habits. Specifically, the client is concerned about her sugar intake.
Client: I plan to quit sugar. I am going to give it up completely for the next 6 months.
Coach: Have you thought about taking a more gradual approach. What if you just decreased your sugar intake by a little bit each week?
The coach is demonstrating what?
A. Empathy
B. Appreciative Inquiry
C. Simple Reflection
D. Righting Reflex
D
216 In the NBHWC Code of Ethics, there is mention of the “importance of recognizing and honoring the efforts and contribution of others and only claiming ownership of your own material.” This component falls under which section of the code of ethics?
A. Professional Conduct at Large
B. Conflicts of Interest
C. Professional Conduct with Clients
D. Confidentiality
A
215 A client came to her first session, from their providers office, with a list of their biometrics.
Blood pressure: 118/72mmHg LDL: 175 mg/dl Waist-to-hip ratio: 0.95 Physical activity: yoga, 60-minutes 3x per week and running, 30-minutes 5x per week A1C: 5.0%
Which of the following is most concerning as it increases her risk for a heart attack?
A. Blood pressure B. Cholesterol C. Waist-to-hip ratio D. Physical activity level E. A1C
B and C???
214 Which open-ended question would be best if your client is in the stage of contemplation?
A. What would have to happen that would signal you that it’s time to start thinking about changing?
B. What would be some pros and cons of making a change right now?
C. What has worked for you in the past?
D. Why make this change?
B
213 A 28-year-old female client is on her fourth coaching session. She has been struggling with stress as she does not get along with her current roommate.
Client: I just don’t know whether to move out or not.
Coach: You should do whatever you think is best.
Which of the 12 Thomas Gordon’s Roadblocks to Communication did the coach demonstrate?
A. Warning
B. Shaming
C. Telling people what to do
D. Interpreting
C
212 A 35-year-old woman is on her fourth coaching session and has been working with a coach to manage her arthritis. She frequently gets flare-ups that set her back for up to a week.
Coach: How is your arthritis impacting you today?
Client: I have good days and bad days and today is a bad day.
Coach: What does a bad day look like?
Client: I had a flare up but I was able to repeat what I did last week and do some gently yoga and I felt much better. I know if I did more yoga I would probably feel better most days.
The client’s response to the coach’s question about what does a bad day look like is an example of what?
A. Change Talk
B. Sustain Talk
C. Decisional Balance
D. Empathy
A
211 A 54-year-old man is on his ninth coaching session and has been working with a coach to manage his overall stress. He has made steady progress each week incorporating several stress management techniques such as deep breathing, keeping a consistent morning schedule, and doing more
enjoyable things on the weekend such as reading. During his ninth session, he indicates he is having trouble concentrating and doesn’t feel like eating much. When you ask how his reading on the weekends is going to help manage his stress he indicates that reading is not that fun for him anymore.
Which of the following is the appropriate next step for the coach?
a. Help the client explore other options for incorporating enjoyable things on the weekend.
b. Refer the client to a mental health professional
c. Explore reasons why he may be having trouble concentrating
d. Reframe the situation and note all the amazing progress he has made.
e. Affirm the client’s strengths
B
210 Which of the following is NOT a CDC recommendation for proper sleep hygiene?
A. Be consistent. Go to bed at the same time each night and get up at the same time each morning, including on the weekends
B. Make sure your bedroom is quiet, dark, relaxing, and at a comfortable temperature
C. Remove electronic devices, such as TVs, computers, and smart phones, from the bedroom
D. Avoid eating or drinking anything before bedtime
E. Get some exercise. Being physically active during the day can help you fall asleep more easily at night.
D
209 A 29-year-old man comes to his 4th coaching session ready to discuss the progress he has made on getting more sleep overall in the past two weeks. The following conversation ensues:
Client: I knocked my first goal out of the park.
Coach: What does that feel like; knocking a goal out of the park?
Client: It feels incredible! I got 8 hours of sleep each day last week. I slept 4 hours each night and the. Was able to sneak in several power naps throughout the day and since they were power naps they added up to an additional 4 hours.
Coach: Do you mean you took several naps the next day after sleep 4 hours the night before and those naps totaled an additional 4 hours.
Client: Yep! I took a 1.5 hour nap at 10am and then a quick 30 minute power nap at 2pm which counts for double the time since it was a power nap and then another nap at 5pm for about 1.5 hours.
Coach: You can’t do that. We know from sleep science researchers that it is best if the 8 hours of sleep is continuous for the most part. You need to try to sleep 8 hours in a row.
Client: Oh. So it doesn’t even count then. Shoot, I totally thought I made my goal.
What aspect of the conversation above would NOT be considered the coach approach?
A. Asking what meeting the goal felt like
B. Not asking permission before giving advice
C. Talking 3 times as much as the client
D. Asking clarifying questions
B
208 A coach noticed an advertisement in her local paper for another NBC-HWC certified health coach’s services. The advertisement indicates that if people buy a 60-day supply of supplements the coach will give them 3 free coaching sessions. In addition, the advertisement indicates most people lose 30 pounds in 60 days. Which of the following is the reason why this advertisement violates NBC-HWC Code of Ethics?
A. Coaching sessions are contingent upon purchase of supplements
B. It’s impossible to lose 30 pounds in 60 days
C. The coach placed an advertisement in a paper
D. None of the above
I actually choose this one because I find the wording confusing. In the photo you’ll see that sales of products can’t be tied to quality of coaching or number of sessions as “outlined in the coaching agreement”. Thus, I overall interpret this as no matter what they can’t be tied together but I think some strong arguments noted in the comments can be made for D as well. So I am going to chalk this up to probably a poorly worded question. But great insight and debate where I have no doubt people won’t forget this one 😂
A is most likely
she thinks D if you read contract agreement
207 A 42-year old man comes to his coach for their 3rd session. The man decided to try coaching to get some help with trying to quit smoking cigarettes.
Client: Whenever I try to quite I get really hard to live with. I’m not very nice.
Coach: You really get irritable when you’re withdrawing from nicotine.
Client: Yeah. I know there’s that gum that can ease ya down but I am thinking just doing to cold turkey and get it all over with.
Coach: That’s what fits you best. How could you do that?
Client: I definitely need a plan for those early days. I think I’d need to be away form people for a couple of weeks in the wilderness (laughs).
Coach: So you don’t irritate other people.
Client: For my protections actually. I still want to be married and have friends when this is all over.
Coach: So overall you are not sure about getting through the really rough withdrawal part, you are worried that quitting cold turkey could affect relationships in your life, and what you will do during the early days of quitting.
The last statement by the coach is an example of what coaching skill?
A. Appreciative inquiry
B. Summary reflection
C. Affirmations
D. Increasing self-efficacy
B
206 A 38-year-old woman comes to her fifth session. She is working with her coach to reduce the overall stress in her life. The coach and client get into a lengthy exploration of how the client starts her day. During this conversation the coach becomes aware that she is thinking about what to say next while the client is talking. The coach makes a quick note to practice more _____________?
A. Sympathy B. Open-ended questions C. Amplified reflections D. Mindful listening E. Empathy
D
205 A client is on their 5th session and has set the goal to get better sleep in general most days of the week.
Client: I slept horrible all week.
Coach: Tell me about it.
Client: I am very stressed at work and anyone with my stress wouldn’t sleep well.
Coach: Stress is the primary reason you didn’t sleep well this week.
Client: Yep. And anyone else that had the week I had would have done the same things.
Coach: There was one behavior you zeroed in on last week which was no social media before bed to help with that too. How did that go?
Client: There is no way I had any other choice. When work is this stressful using social media at night helps relax me.
Discord may appear during a coaching session. Which of the following best categorizes the type of discord the client may be exhibiting?
A. Defending
B. Interrupting
C. Disengagement
D. Questioning
A
204 Your client is going to be assessed for obesity at his next visit. The ______ measurement is best for assessing visceral fat.
A. Abdominal skinfold
B. BMI
C. Waist circumference
D. Hip circumference
C
203 A client comes to you as part of their company’s insurance benefit program. They receive a reduction on their premium if they attend five coaching sessions. The client was referred to the program because their health risk assessment indicated they are a current cigarette smoker. Your client is very clear they have no interest in quitting at this time.
Which open-ended question would be best given the clients lack of interest in quitting?
A. Tell me about the last time you tried to quit and what didn’t work for you?
B. What would be some positive aspects of changing right now?
C. What does your life look like as a non-smoker?
D. What are some positive aspects of not changing right now?
E. What would have to happen that would signal you that it’s time to start thinking about changing?
E
202 A coach owns her own business and specializes in coaching around diet, energy levels, and weight loss. She is promoting gut biome supplements that will help her clients lose 20 pounds in four weeks if they take the supplement daily. The coach is most likely violating which of the following guidelines:
A. NBC-HWC Code of Ethics
B. HIPAA Laws
C. USDA Nutritional Guidelines
D. Confidentiality/Privacy
A
201 A client is a 40 year-old Latino man who has a BMI of 24. He has a sister recovering from cancer and was diagnosed was recently diagnosed with anxiety. Which of the is considered a risk factor for your client for type 2 diabetes?
A. Age
B. BMI
C. Ethnicity
D. Sister with cancer
C
200 Jamal is a wellness coach and also sells supplemental shakes to his coaching clients in which he makes a commission. At what point in the coaching relationship must Jamal disclose this information to his client per the NBC-HWC ethical guidelines?
A. At some point during the coaching relationship.
B. Before the sale is made to the client.
C. At minimum, after the sale to the client.
D. Before any coaching begins.
D
199 Coaches are often encouraged to make observations not evaluations. For example, “you drank 1 glass of water each day last week” is an observation vs. the evaluation of “you failed at meeting your goal of drinking 3 glasses of water a day”.
This tenant of observation vs. evaluation is an example of:
A. Non-violent Communication
B. Sympathy
C. Stages of Change
D. Self Determination Theory
A
198 A client is in there third session and is indicating some ambivalence about making a change to eat healthier.
Coach: Would you be open to exploring all sides of this?
Client: You bet.
Coach: Let’s talk through the pros and cons of changing and the pros and cons of staying the same. Where would you like to start?
Client: Lets start with the pros and cons of trying to eat healthier.
The skill the coach is demonstrating is:
A. Enhancing self-efficacy
B. Double-sided reflections
C. Appreciative inquiry
D. Exploring decisional balance
D
197 Client: All food is bad depending on what you read. First coffee is good then it’s bad for you. Everything gives you cancer. It is all so crazy.
Coach: Sifting through all the information is confusing and it’s hard to know what is true. Where seems reasonable to focus first?
Client: I want to get my head around how much fat to eat. How much should I eat in a day?
Coach: Woukd it be ok if I shared some specifics?
Client: Sure
Coach: Fats are an important part of a healthy diet. There are different types of fats and some are better than others. It is better to eat more unsaturated fat vs. saturated fat. Does that make sense? What else can I tell you about it?
Which of the following motivational interviewing technique is the coach demonstrating?
A. Developing Discrepancy
B. Elicit-Provide-Elicit
C. Increasing Change Talk
D. Rolling with Resistance
B
196 Which of the following best explains nonmaleficence as it relates to ethics in coaching?
A. Respect for human freedom and dignity
B. Pros must outweigh the cons
C. Do no harm
D. Fairness
C
195 In session #2, the coach and the client decide to explore the client’s vision of his/her optimal health.
Coach: Have you ever thought about what your future might look like?
Client: No not really.
Coach: What is your understanding about creating a vision?
Client: Its like setting some goals for the future.
Coach: It’s kinda like that but more just creating a picture in your head of what something may look like that you want to create for yourself. Do you want to create a vision for your future health?
Client: That sounds good.
Coach: I would like you to close your eyes and sit quietly for a minute. After a minute, I am going to guide you through an activity where we look toward the future and try to visualize what that looks like.
Client: So I keep my eyes closed the whole time?
Coach: Yep. I just want you to try to see in your mind what the future might look like.
Client: O.K.
Coach: Are you ready and comfortable?
Client: Yes.
Which part of the above conversation exemplifies the coach approach of honoring the client’s autonomy. (Muth, 76)
A. Exploring creating a vision during the second session
B. Asking permission to do the visualization activity
C. Asking open-ended questions
D. Guiding the visualization activity.
B
194 A client has just completed their well-being assessment prior to their first coaching session. The client’s biometric information included the following:
Male Age: 45 Nurse Blood Pressure: 110/70 mmHG Total Cholesterol: 185 ml/dL BMI: 24 Fruits/Vegetables: 9 servings per day Physical activity: Runs 2x week for 30 minutes
Which of the following would be the most concerning to the coach in the context of recommended health guidelines?
A. Blood pressure
B. Total cholesterol
C. Fruits/Vegetable intake
D. Physical activity level
D
193 A client meets with her coach for their 15th session. Over the course of the past year, the client has met and even surpassed many of her goals. Her most recent goal is to wake up early twice per week to have the time to prepare a healthy breakfast.
Client: I have tried every tip I can think of. I’ve stated to go to bed earlier, I have all the ingredients I needed purchased ahead of time, I asked my partner to get the kids in the morning so I can have to time to cook breakfast and none of it has worked. I hit snooze each time for the past 4 weeks and didn’t once wake up early. I am not making any progress at all and I’ve met every other goal. Seriously, how lazy can I get?
Coach: You set a goal and have tried many strategies to set yourself up for success and are feeling defeated because you did not meet the goal one time.
Which coaching skill is the coach demonstrating?
A. Empathy
B. Amplified Reflection
C. Evoking change
D. Summary reflection
D
192 A 40 year old man comes to the coach’s office for his 11th session to help him reach his goal of hetit f more and higher quality sleep. He set a goal each week to focus on decreasing his screen time at night.
Client: I reached my goal this week and reduced my screen time by 50%.
Coach: You worked really hard and succeeded at reaching your goal.
What coaching skill is the coach demonstrating?
A. Open-ended questioning
B. Affirmations
C. Empathy
D. Strengths-based coaching
B
191 Which of the following questions would be most appropriate to ask first when exploring the topic of accountability regarding an action step a client set for themselves and was not able to accomplish?
A. What did you learn from this experience?
B. What do you think went wrong?
C. What were the barriers that caused this failure?
D. How do you think you need to change your behaviors since you did not accomplish your goal?
A
190 As part of the coaching agreement, a coach offers an additional 3 coaching sessions for free if the client purchases a massage package from them as well.
The following scenario is:
A. Acceptable because the additional coaching sessions are free
B. Unacceptable because the offer is a conflict of interest per the NBHWC Code of Ethics
C. Acceptable given the 3 free sessions were included as part of the coaching agreement.
D. Unacceptable as it is a violation of the professional code of conduct at large per the NBHWC Code of Ethics.
B
189 While coaching agreements can vary, most coaching agreements include which of the following?
A. Confidentiality, Client’s Vision, Client’s goals
B. Logistics, Client’s Biometric Measurements, Appointment Cancellation Policy
C. Confidentiality, Responsibilities and Expectation of the Coach, Responsibilities and Expectations of the Client
D. Client’s Biometric Measurements, Client’s goals, Coach Fee Structure
C
188 The DASH eating plan helps individuals lower their blood pressure. One of the ways it does this is by limiting sodium intake. Which of the following is the recommended maximum sodium intake per day recommended?
A. 2500 mg
B. 2300 mg
C. 1800 mg
D. 1200 mg
B
187 A client is reviewing her wellness assessment with her coach. The client’s health behaviors includes the following:
A. Servings of veg and fruit per day =11
B. She walks 2x per week for 20 minutes
C. Drinks 1 glass of wine each day/5days per week
D. Does not use tobacco
Which of these health behaviors is most concerning as it relates to increasing ones risk for hypertension?
B
186 A client is on his 5th coaching session. The coach and client have spent the last 5 minutes exploring the client’s desire to work on changing his eating habits specifically around portion sizes.
Coach: “You seem really energized whenever you talk about be mindful of your portion sizes. Tell me more about that.”
Client: “Working on portion sizes seems like a realistic first step I can make. I’ve gotten familiar with what reasonable portion sizes look like and have already gotten familiar with reading labels in regards to their portion sizes. Plus I have the time to dedicate to this change”.
The client’s response to the coach’s question is most likely an example of what?
A. Sympathy
B. Bottom-lining
C. Change talk
D. Motivational ruler
C
185 A coach centers their practice around supporting their client’s autonomy, building competence, and social-support/connection.
This coach is most likely centering their practice on what theory?
A. Stages of Change
B. Self-determination
C. Appreciative Inquiry
D. Social-cognitive
B
184 Please choose the best answer from the list.
Goal setting in very common in coaching because research supports that those who set goals increase their ability to:
A. Persist
B. Focus on goal-irrelevant activities
C. Be ambivalent
D. Be compassionate toward others
A
183 A client comes to her fourth coaching session to continue working on her intent to quit smoking someday. She starts out the call by simply saying “I don’t know if quitting is really worth it.”
Prochaska & Prochaska would define this as a statement of doubt which often leads to delay in making any change. The client is most likely in what stage of change?
A. Precontemplation
B. Contemplation
C. Preparation
D. None of the above
B
182 A coach is a member of the exclusive group on Facebook for NBC-HWC coaches. Only those certified by the NBHWC are permitted in this group.
To help a friend who has developed a new software, the coach downloads the names of each person in the group and provides them to their friend so that they can implement a marketing campaign to sell this new software to coaches.
The above scenario is a violation of which part of the NBC-HWC code of ethics?:
A. Professional Conduct at Large
B. Conflict of Interest
C. Professional Conduct with Clients
D. Confidentiality/Privacy
A
181 A client has submitted there wellness assessment to their coach. There biometric numbers include the following:
Blood Pressure: 110/78 mmHg
BMI: 23
Total Cholesterol: 155 mg/dl
HDL: 30
Which of the following might the coach note as a general concern?
A. Blood pressure
B. BMI
C. Total cholesterol
D. HDL
D
180 A 35 year old woman comes to her third coaching session. She has set a goal to lose 20 pounds in 6 weeks. The woman is clearly upset with herself for not losing any weight so far, especially now that she has hired a health coach.
Client: I haven’t lost a single pound in three weeks.
Coach: That’s frustrating.
Client: No kidding! I am so frustrated. There is just no time.
Coach: Tell me more about not having time.
Client: I have no time to work out or meal prep. It’s just not possible right now.
Which of the following would be amplified reflection in response to this last statement by the client?
A. There is just no time.
B. You don’t have time but yet you have these goals you’ve set.
C. You will never have the time to meal prep or workout so it’s likely losing weight will not be possible.
D: Finding time to be healthy is hard.
C
179 A client is working on quitting smoking and has indicated he’s had a really hard week. He went out with friends twice this week and ended up smoking with his friends. As a coach it is critical in these moments to:
A. Use double-sided reflections
B. Provide unconditional positive regard
C. Discuss why he chose to smoke with his friends
D. Ask him about other friends he has in his life
B
178 A coach is in the middle of a first coaching session and recognizes that his client often makes statements using the words “I won’t” or “I can’t”.
It is likely this client is in what stage of change?
A. Precontemplation
B: Contemplation
C. Preparation
D. Maintenance
A
177 A 60 year old man is meeting with his coach for their 6th session. The client has been working toward trying to improve his sleep habits but has been struggling.
Client: I failed to get to bed before 11:00 pm everyday this week but Wednesday. On Wednesday I got to bed at 10:00.
Coach: You went to bed before 11:00 pm on Wednesday.
The coach has reframed an evaluative statement to a statement of observation. This technique is considered a tenant of what coaching skill?
A. Empathy
B. Appreciative Inquiry
C. Stages of Change
D. Nonviolent Communication
Answer is D 🙌🏻 major tenant of NVC is observations not evaluations however, totally understand why some thought AI -chalking this up to another learning #neverstoplearning 😂 Wellcoaches referenced above is where the question comes from 🙌🏻
176 A 48 year-old, female client is on her fifth coaching session and has made some progress toward her goal to eat a serving of fruit and a serving of vegetables every day at work for lunch. She indicated that she does struggle the most whenever her co-workers go out to lunch because she either has to decline or when she goes with them she ends up not meeting her goal for that day.
During the coaching session, a coach would most likely focus on:
A. Building the client’s willpower
B. Listing the reasons why the client should not eat out
C. Exploring the benefits of eating alone
D. Exploring what the client feels is most important in this situation
D
175 When coaches ask about the pros and cons of making a change and the pros and cons of not making a change they are engaging in what coaching activity?
A. Growth mindset
B. Active listening
C. Empathy
D. Decisional Balance
D
174 A client has requested that what she is about to talk to you about not be put in her record, your electronic coaching notes, or even written down. Which response is most appropriate?
A. “Your confidentiality is important to me and I will not put anything in your record, in my electronic notes, or write anything down.”
B. “I am required by HIPAA to keep a record of everything.”
C. “I am happy to honor your confidentiality but if it is anything do with a health-endangering behavior or something illegal for example I will not be able to keep that private.”
D. “Everything you say to me is 100% confidential.”
C
173 A coach has his NBC-HWC and a degree in psychology. His client describes an ankle injury he recently got running. He says that his ankle is bruised and he can’t really run on it anymore and it hurts to even walk, especially down some stairs. Which of the following should the coach recommend next?
A. Recommend the client see a medical provider to get it checked out
B. Recommend the client use an ACE bandage to help keep it stable
C. Recommend the client just walk for the next few days until it feels better and lay off of the running
D. Recommend the client rest, ice, compress with a bandage, and elevate his leg for the next week and then try to run again and see how it goes.
A
172 If a health coach owns their own business and contracts with a third party to host their clients health information on their server, the coach must ensure that:
A. A signed contract is n place
B. The third party abides by HIPAA Security rules
C. The third party abides by HIPAA Privacy rules
D. All of the above
D
171 In health and wellness coaching, coaches often use motivational rulers to gage where their clients are at. It is recommended that if a client answers that their motivation is a 6, on a scale of 1-10 the next question should explore why their answer was not a 5. This is recommended since the clients answer is most likely to evoke what?
A. Empathy
B. Sustain Talk
C. Resistance
D. Change Talk
D
170 The following post appears on a health coach Facebook group.
“Hi Coaches! I’ve been coaching my client for 6 months and they recently told me that they identify as an atheist. God is at the center of all that I do. I need to end this coaching relationship. Advice on how to do this?”
As an NBC-HWC coach, your next step would be:
A. Answer the question and help however you can
B. Screenshot the post and send to the NBHWC for follow-up on a possible ethics violation
C. Do nothing since it doesn’t apply to you
D. Do nothing since it is in a private Facebook group
Answer is B 🙌🏻 choosing not to coach someone based on religion or lack there of is an ethics violation
169 A 45 year-old woman meets with her coach to discuss her sedentary behavior. The woman is considering trying to sit less throughout the day but her job is very demanding, her father recently passed away, and she suffers from low back pain.
Client: I’ve been through so much lately. I don’t know if I want to take this on.
Coach: You are a survivor.
The coaching skill being demonstrated is:
A. Sympathy
B. Discord
C. Elicit-Provide-Elicit
D. Reframing
D
168 You as the coach practice the steps of Nonviolent Communication ( NVC ) with your clients for expressing empathy. Which distinction below is NOT part of NVC?
A. Express feelings, not thoughts
B. Make requests, not demands
C. Identify needs, not strategies
D. Identify opportunities, not barriers
D
167 A 32-year old female client comes in for her 2nd session but still is undecided if coaching really what she needs. The coach begins building trust and rapport with the client. The client decides to open up and tells the coach about her eating habits and her love for sugar. The coach responds with “avoiding sugar is hard for you”. What type of reflection is this?
a. Complex Reflection
b. Double-sided Reflection
c. Simple Reflection
d. Amplified Reflection
C
166 Client: I’m feeling disappointed that nothing I am doing seems to be working.
Coach: You’ve had some setbacks and that feels disappointing.
The coach’s reply is an example of a ___________?
A. Simple Reflection
B. Complex Reflection
C. Affirmation
D. Open-ended Question
A
164 A 42 year-old man speaks with the coach on the phone for his 5th weekly session. His goal is to go to bed every night at 10pm 4 days per week. The client mentions that he has been successful at changing his sleeping habits previously. To increase the client’s self-efficacy, which of the following is the most appropriate response by the coach?
A. “You are disappointed that you can’t improve your sleep habits now because you were successful in in the past.”
B. “Melatonin may help you be successful.”
C. “What’s happening when you can’t get to sleep?”
D. “You’ve succeeded in the past which means you have the skills to make improvements in your sleep today.”
D
163 Which HIPPA rule requires you to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting electronic personal health information?
A. Privacy Rule
B. Security Rule
C. Ethics Rule
D. Scope of Practice Rule
B
162 A client has just completed their well-being assessment prior to their first coaching session. The client’s biometric information included the following:
Male Age: 40 Telemarkerter Blood Pressure: 120/70 mmHG Total Cholesterol: 205 ml/dL BMI: 24 Fruits/Vegetables: 9 servings per day Physical activity: Runs for an hour 5x per week Which of the following would be the most concerning to the coach in the context of recommended health guidelines?
A. Blood pressure
B. Total cholesterol
C. Fruits/Vegetable intake
D. Physical activity level
B
161 You see an advertisement for a NBC-HWC coach that states “work with me to cure your Type II diabetes in 2 weeks!”
Which of the following Ethical Conduct standards is the coach violating?
A. Confidentiality/Privacy
B. Professional Conduct at Large
C. Conflict of Interest
D. Professional Conduct with Clients
B
160 Client: I am so frustrated I didn’t meet my goal this week!
Coach: You met your goal last week and the week before. You have demonstrated the skills to succeed. How can we apply what you did last time to succeed to this new goal?
What is the coach trying to increase through her response to the client?
A. The client’s self-efficacy
B. The client’s self-compassion
C. The client’s ambivalence
D. The client’s discord
A
159 A coach has her own business and also sells supplements as needed to her clients. At what point must the coach disclose this information to her client per the ethical guidelines of the ICHWC?
A. At some point during a coaching session
B. Immediately before the sale of the supplements
C. At minimum, after the sale of the supplements to the client
D. Before any coaching begins
D
158 A coach left the following message on his client’s voicemail:
“Hi James! I am calling to see if you are planning to meet with me to discuss your goals about losing weight. I had us down to our health coaching appointment to start 10 minutes ago. Can you give me a call back? Thanks, bye.”
Which of the following HIPAA basic requirements did the coach violate?
A. Minimum necessary rule
B. Authorization rule
C. Access rule
D. Coaching contract
A
157 A client meets with a coach for their first session.
Client: I have kids, I am a single-mom, a full-time job, Crohn’s disease, and am a caretaker to my father. There is no time to focus on my health.
Coach: I feel your pain. I am a single-mom and have all those same challenges. It’s so hard.
Which of the following is the coach exhibiting?
A. Sympathy
B. Empathy
C. Summarizing
D. Self-determination
A
156 A client is on the phone with her coach for their second session. They have decided to set some short term goals. The coach asks the client “do you feel the goal is within your capabilities?”
Which of the SMART acronym is the coach trying to clarify?
A. Specific
B. Measurable
C. Attainable
D. Time-bound
C
155 A client meets with her coach for their 25th session. Over the course of many months, the client has met and even surpassed many of her goals. Her most recent goal is to add meditation to her daily habits.
Client: I have tried every app out there. None of them seem to hold my attention and I just get to busy at work I keep delaying all the reminders I’ve set up to meditate. And in the mornings when I try I just fall asleep. This goal I just can’t seem to reach for some reason yet all the others were no problem.
Coach: You set a goal to meditate, tried many different strategies and you are frustrated because you have met so many other goals you have set for yourself.
Which coaching skill is the coach demonstrating?
A. Empathy
B. Sympathy
C. Evoking change
D. Summarizing
D
154 A client is on his 9th session with his coach. He has been discussing with you the idea of becoming more physically active on a regular basis. He seems to go back and forth about wanting to become active but describes many barriers to getting started. He has yet to begin exercising.
The client is most likely in which stage of change?
A. Precontemplation
B. Contemplation
C. Preparation
D. Action
Answer is B 🙌🏻 we have some amazing people on this page! Who wants to explain why it’s not C ♥️ these are often the questions that people get wrong in my course ….tough
In the preparation stage, people are actually “doing,” whether it’s that they have a plan of action or have already taken some action. This might be reflected as joining a gym, creating a workout routine timeline, talking with their coach about the ways in which they are already setting themselves up to implement action within the next month. This gentleman is still in the contemplation phase.
People in precontemplation are not even considering making a change. This person is showing some ambivalence so it would not be A.
153 A 55-year old man speaks to his coach on the phone for his third session. The client has said he came to coaching because his dad died of a heart attack. The man tells the coach he is excited because his HDL level was 65 mg/dL. Which of the following best explains why this client was pleased with this number?
A. Lipids are a type of cholesterol found in the blood and are important for heart health.
B. The HDL number indicates his pre-diabetes is under control.
C. Triglycerides are a fat found in the blood that is an indicator of diabetes risk.
D. Lipids are a type of protein found in the blood that indicate heart health.
A
152 A client and coach meet for their 8th session. They’ve been working together for awhile on the clients goals of eating more fruit and vegetables.
Client: I can’t ever seem to get my vegetables in. I feel like I’ve tried everything.
Coach: Have you tried putting them in smoothies and drinking those for breakfast?
Client: I tried that once but I would rather eat my food.
Coach: Perhaps committing to eating a salad every day for lunch could work?
Which of the following is the coach engaging in?
A. Problem-solving for the client
B. Bottom-lining
C. Exploring ambivalence
D. Exploring the client’s weaknesses
A
151 Which of the following coaching activity is most important in the first coaching session, after the coaching contract has been signed, with a client?
A. Setting SMART goals
B. Building rapport and trust
C. Determining strengths and weaknesses
D. Reviewing their health history
B
150 The coach and client meet for their 5th session.
Client: I feel so stressed out sometimes I just google vacation at my desk to get away from it all.
Coach: Sometimes you are so stressed you need to do things to escape.
The coach’s response is considered what type of reflection?
A. Simple
B. One-sided
C. Amplified
D. Double-sided
Answer is A🙌🏻 for amplified reflections you want to look for key word qualifiers like “always”, “never”, etc. hope this helps!
149 Which of the following is a behavioral goal vs. an outcome goal?
A. I will reach an Hba1c level below 7 in two months.
B. I will lose 25 pounds by the end of the year.
C. I will lay my workout clothes out before I go to bed each night for the next 3 months.
D. I will increase my HDL by 5 by next month.
C
148 A coach discovers that the client is bisexual through a public post on Facebook before their first session. The coach cancels their session as a result of this new information as they do not want to coach a bisexual. Which of the following most accurately describes the coaches behavior? (Code of Ethics, 2)
A. Unlawful discrimination
B. Unconscious bias
C. Conflict of interest
D. HIPAA violation
A
147 A coach and a client meet for their second session. After some rapport building the following conversation ensues.
Coach: We covered a lot of ground in our last call. Would you mind sharing with me something that is going really well for you right now?
Client: Starting this process has definitely helped me discover this new found energy I have for getting healthier. I already started planning out a small yoga routine I want to do every morning.
Based on the above conversation, the client is most likely in what Stage of Change in regard to physical activity? (Prochaska, 17)
A. Precontemplation
B. Contemplation
C. Preparation
D. Maintenance
C
146 Readiness and confidence rulers are often utilized by coaches when they are practicing which coaching technique? (Moore, 80)
A. Appreciative inquiry
B. Mindfulness
C. Motivational Interviewing
D. Decisional Balance
Author
Health & Wellness Coaching Exam Test Prep Group It’s a poor question looking back. Rulers are often used with decisional balance tools but they don’t have to be. Nevertheless rulers were established with the introduction of MI. 😆🤪 C or D would be correct based on how I wrote it.♥️
145 A client provided the coach with the following information from a recent health visit.
Stress level: low BMI: 24.3 Blood Pressure: 124/82 Physical activity level: high A1C: 4.5% Waist circumference: 32 inches
Which of the following might the coach note as a concern or something to check back in on/monitor? (ICHWC content outline links)
A. Body Mass Index
B. Blood Pressure
C. A1C level
D. Waist Circumference
B
144 The client and coach are engaged in a discussion about goals that were set last month.
Coach: Which goal do you want to discuss first?
Client: We can start with the one I didn’t meet: nutrition. I didn’t eat any more fruit then I normally do since I set the goal. In fact, I’ve never met the fruit goal. I just can’t seem to find a fruit that I like that is convenient.
Coach: Tell me more about what you mean by convenient.
Client: There are no fruits that don’t make a total mess that I can easily grab and go that I actually like. Bananas have a horrible texture and oranges are so messy.
Coach: If that’s not working for you, what would you rather do instead?
Which of the following coaching techniques is the coach utilizing (Jordan, 114)?
A. Self-monitoring
B. Visualization
C. Evoking dissonance
D. Simple reflections
A
143 The coach and client meet to discuss the wellness assessment the client just completed. After a little rapport building, the coach turns to the assessment.
Coach: I noticed that your have a strong family history of heart disease and according to the assessment you also have a lot of risk factors. How do you feel about that?
Client: It’s definitely scary. It’s probably pretty likely I’ll have a heart attack just like my Dad did two years ago.
Coach: Has your medical provider ever discussed this with you?
Client: At my last physical, she brought it up. She told me I need to eat better.
Coach: Tell me more about your doctors appointment. How did you feel after you left?
In the above conversation, which of the following does NOT exemplify the coach approach when reviewing a health assessment? (Moore, 119)
A. Asking about family history of disease
B. Having a client think back on a negative experience
C. Not asking their opinion about the assessment they took
D. Starting the assessment review talking about family history of disease
D
142 In session #2, the coach and the client decide to explore the client’s vision of his/her optimal health.
Coach: Do you want to create a vision for your future health?
Client: That sounds good.
Coach: O.K. Great! I would like you to close your eyes and sit quietly for a minute. After a minute, I am going to guide you through a visualization activity while you still have your eyes closed.
Client: So I keep my eyes closed the whole time?
Coach: Yes. And don’t say anything out loud just keep focused on what I am saying.
Client: O.K.
Coach: Are you ready and comfortable?
Client: Yes.
In the above conversation, which of the following does NOT exemplify the coach approach of honoring the client’s autonomy. (Muth, 76)
A. Exploring a vision statement during the second session
B. Not asking permission to do the visualization activity
C. Asking if the client wanted to create a vision
D. Allowing the client to ask questions about the activity.
B
141 Which of the following is least likely to occur in the first coaching session? (ICHWC study guide and Moore, 126-129)
A. Explaining the coaching process
B. Establish coaching agreement
C. Set at least one SMART goal
D. Establish rapport
C
140 Decisional Balance is a tool coaches may use to explore a client’s what?
A. Ambivalence
B. Self-efficacy
C. Discrepancy
D. Change talk
A
139 Ethics are as important in coaching as in any other health profession. Which of the following represents the spirit of nonmaleficence?
A. Respect for human freedom and dignity
B. Pros must outweigh the cons
C. Do no harm
D. Fairness
C
138 Coach: Hi James. In our past few sessions you have talked about quitting smoking, working on your sleep, and your stress. Would you like to discuss one of these or is something else on your mind?
James: I’ve been putting off talking about my smoking. My employer is getting really strict about it and it’s probably going to increase my insurance costs.
Coach: So on one hand your employer is encouraging employees to quit smoking but on the other hand it is up to you really. What do you really want to do?
Which of the following skills is the coach exemplifying?
A. Explaining
B. Honoring Autonomy
C. Rapport Building
D. Sympathy
B
137 According to Healthy People 2020 goals, Americans should try to limit their intake of which of the following?
A. Added sugar
B. Low-fat milk
C. Caloric-dense foods
D. Olive oils
A
136 A coach is a NBC-HWC and is also a registered dietician (RD). The coach is helping a client change his diet to be more healthy. The coach also is analyzing his diet to make sure it includes enough protein and carbs given his frequent participation in weight training.
Which of the following is most accurate regarding the coach’s scope of practice?
A. The coach is operating within their scope of practice.
B. The coach is not operating within their scope of practice.
C. All NBC-HWC coaches are able to recommend specific grams of protein and carb intake for a variety of clientele with unique situations and conditions.
D. None of the above
A
135 Stella is a 43 year old woman who came to coaching to help manager her stress and build up her confidence. She indicates during her 5th session she mentions that her colleague told her to apply for a new leadership position in the company.
Coach: What do you think about what your colleague suggested.
Stella: It’s ridiculous to suggest I apply for it. I have a very long history of failure and zero confidence in my leadership.
What stage of change as it relates to her applying for a new leadership role in her company?
A. Precontemplation
B. Contemplation
C. Preparation
D. Action
A
134 Which of the following would be most likely to evoke change talk?
A. Why do you think you haven’t been successful?
B. Why not just take the next step?
C. What is the best experience you have had with your desired future behavior?
D. You are doing a great job!
C
133 Muhammad is a 62 year old male who hired a coach to help him eat better. He is on his 8th coaching session and stated that he felt “defeated that he has not met a single goal set in a month” and was “too embarrassed to even tell his partner”.
Which of the following most exemplifies the coach approach?
A. Let’s try the goals for one more week and see how it goes.
B. Let’s change these goals. They obviously are not working.
C. Why do you think you are not succeeding?
D. What have you learned from this past month that might help you moving forward?
D