family centred care Flashcards
what is family
two or more persons that are bound by mutual consent by birth, adoption, placement and responsibility for physical maintenance and care, addition of new members, socialization, social control, production, consumption, distribution of goods and services and effective nurturence
whoever patient decides it is
provider centred care
what you’ve been ordered to do, focused around what you need to do… “doing to”
Family centred care
going above and beyond, making sure the whole family is educated and aware, focused on both patient and family needs, organizing treatment around their needs/ schedule… “doing for/with”
patient and family centred care definition
bringing the perspectives of patients and families directly into the planning, delivery and evaluation of health care, and thereby improving its quality and safety
core concepts of patient and family centred care
dignity and respect, information sharing, participation, collaboration
dignity and respect
practitioners listen to and honour patient and family perspectives and choices. knowledge, values, beliefs, and cultural background are incorporated into planning and delivery of care
information sharing
communicate and share complete and unbiased info with patients in ways that are affirming and useful. Patient and family receives timely, complete, and accurate info in order to effectively participate in care and decision making
participation
encourage and supported in participating in care and decision making at the level they chose
collaboration
patients, families, health care practitioners and health care leaders collaborate in policy and program development
patient and family engagement
inform, consult, involve, collaborate, empower
Tips for providers
PARTNERS Present Ask Reassure Trust Nurture Encourage Review Support
tips for families
TOGETHER Talk about ur role Observe for changes Gather helpful info Ensure ur present Tell staff Help w decision making Enlist help Ready yourself