Family-Centered Care Flashcards
Family-centered Care
partnership develops between families and health care professionals
Family-centered Care is focused on the needs of
all family members, not just the child’s needs
Benefits of Family-centered Care
Providing care to the patient while also supporting the psychosocial needs of the family.
Providing family-centered care requires creativity, flexibility, and a willingness to partner with patients and their families.
When parents stay with their children in the hospitals, the children are
quieter
happier
recover sooner
decreased anxiety during procedures
need less pain meds after surgery
cope better
Elements of family-centered care
Family is the center
Collaboration
Sharing information
respect for cultural diversity
Broad array of supports
flexible systems of support
appreciating families
When assessing the child what is the most important thing to remember when the parent tells you something?
they know their child better than anyone
they are the experts
Families have important knowledge about their children’s
health condition
responds to various actions/events
Family Systems Theory
illness or injury affects all members of the family system (including siblings)
Siblings involved in family-centered care may feel
May feel left out as parents spend time at the hospital
May worry that they will also get sick
May feel they are to blame for their sibling’s illness
May believe their bad behavior is causing their parents obvious distress
May feel and show resentment toward their parents at the perceived loss of attention
May exhibit ailments, such as minor illnesses, eating less, and/or difficulty sleeping
This is an example of what
“Providing comfortable places for the family to stay at the hospital (promote sibling visitation)”
Family-centered care
This is an example of what
“Providing a place to stay away from the hospital for families who spend long hours at the hospital or travel long distances.”
Family-centered care
What is a place to stay for families when the child patient is in the hospital in Lubbock?
Ronald McDonald House
Participation is achieved by
actively encouraging patients and families to participate in providing care and making decisions.
- encouraging parents to participate in care provision
- encourage them to be with their child during procedures and treatments
Is providing care the same as participation in a question?
no
Collaboration
seeking a “partnership” role
Collaboration is characterized by what features?
Effective communication
active listening
negotiation
Effective communication
Establishes rapport
Respectful
Avoids medical jargon/terminology
Asks open-ended questions
Summarizes/reflects
Demonstrates empathy
Non-judgmental attitude
What does this quote reference?
“Knowledge has never been known to enter the head through an open mouth”
active listening
What implies discussion is being conducted?
negotiation
When communicating, remember to
understand the family and patient perspective and take their questions seriously
“How does your child look today?”
Include parents in the decision-making process by
Multidisciplinary Meetings and Care Conferences
Bedside reports
interdisciplinary rounds
Collaboration examples
understand perspective
include in the decision-making process
eval care involved in their care
family advisory councils
When sharing information with the family including siblings with developmental appropriate level the data should be?
complete
honest
unbiased
Empowerment allows the family to have a
interaction of professionals with families in a way that the family maintains or acquires a sense of control over their family lives
Acknowledge positive changes from
fostering their strength, abilities, and actions
When sharing information with the family it helps them feel?
empowerment
The RN can share information about
diagnosis (only reinforce)
equipment
lab results if it is not diagnostic example if not knowledgeable
Medications (terminology simple teachings)
routines (e.g., mealtimes & activities)
Rooms involved for fun
The parent can let you know when sharing information back to you about the child’s response to:
pain
medication experiences
illnesses
Respect cultural diversity by
understanding cultural and religious beliefs - respect and sensitivity
racial, ethnic, cultural, socioeconomic, and previous backgrounds
coping differences
explain terminology and religious practices learning
Texas Nurses Association, Rule 217.11 to provide care without discrimination is an example of what element of family care
Respect for cultural diversity
Providing translators/interpreters with written info in their primary language is an example of
cultural diversity
Broad Array of Supports have the family needs
support system and appropriate resources