expertise Flashcards
what is a well-defined problem
all aspects of the problem are specified and there is one optimal strategy and one right answer
what is an ill-defined problem
underspecified goals
what is the difference between knowledge-rich and knowledge-lean problems
rich can only be solved by individuals possessing specific knowledge
lean doesn’t require the possession of specific knowledge
Thorndike approach to problem solving
trial and error learning
gestaltist approach to problem solving
focussed on the more complex, productive thinking and insight
what is insight?
it is the sudden restructuring of a problem and can be described as an ‘ah-ha’ experience
how does insight occur?
representational change theory, re-coding and elaboration
computational approach - Newell & Simon
general problem solver-computer is designed to solve numerous well-defined problems
what are the three problem-solving strategies for limited capacity?
- heuristics
- algorithms
- means-ends analysis
what is heuristics?
rules of thumbs, often no clear idea of structure and focusing on short-term goals
what is algorithms?
has methods of procedures for solving a problem, it uses mathematics
what is means-end analysis?
the individual acknowledges the difference between the current state of the problem an the goal state. to bridge the difference the come up with a sub-goal
evaluation of Newell and Simon’s computational framework
strength - approach works well for well-defined problems
weakness - everyday life problems are ill-defined
what is analogical problem solving
it involves similarities between current problems and past solved problems
how does analogical problem-solving occur?
1) detecting similarities between problems
whether its superficial, structural or procedural