Exam 220-901 Practice – Set I v1 Flashcards

1
Q

A building has five rooms each with their own switch. All network packets from each room pass through room five’s switch prior to reaching any PC or the Internet. Which of the following LAN topologies is being used at this company?

A. Mesh
B. Star
C. Bus
D. Hybrid

A

B. Star

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2
Q

Which of the following does a technician need to do before giving a PC, which has been confiscated for prohibited activity, to another department?

A. Identify prohibited activity on PC
B. Document change of custody
C. Report prohibited activity
D. Preserve data

A

B. Document change of custody

Explanation:
http://en.wikipedia.org/wiki/Chain_of_custody

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3
Q

A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?

A. Use data encryption.
B. Use a cable lock.
C. Use multifactor authentication.
D. Use a strong password.

A

B. Use a cable lock.

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4
Q

Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?

A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip

A

C. USB optical drive

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5
Q

CAT6 cable has several characteristics that make it more desirable in an assembly line environment. Which of the following describes one of its unique characteristics?

A. It is more waterproof than other forms of cable.
B. It can transmit analog signals to greater distances.
C. It is less likely to be influenced by system noise.
D. It exceeds the building code requirement for plenum cable.

A

C. It is less likely to be influenced by system noise.

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6
Q

Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?

A. Use non-technical terms.
B. Use the appropriate acronyms.
C. Use proper technical terms.
D. Use email to ensure a written record.

A

A. Use non-technical terms.

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7
Q

Which of the following would BEST describe the capabilities of a 64-bit operating system?

A. Capable of managing dual NICs.
B. Capable of effectively managing 1TB SSD.
C. Capable of managing more than 4 displays.
D. Capable of utilizing 128GB RAM.

A

D. Capable of utilizing 128GB RAM.

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8
Q

From which of the following locations can a technician map a drive?

A. System Properties
B. Help and Support Center
C. Add Hardware Wizard
D. My Computer

A

D. My Computer

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9
Q

A technician, Peter, has been told that one of the workers at his company has been using a company laptop for illicit activity. The IT manager assigned Peter the task of retrieving the laptop and bringing it back to the repair center. Which of the following has Peter performed?

A. Maintain chain of custody
B. Gathering evidence
C. Device preservation
D. Use of documentation

A

B. Gathering evidence

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10
Q

Which of the following represents a wiring standard for connectors of twisted pair cables?

A. Fiber
B. T568A
C. IEEE1394
D. CAT5

A

B. T568A

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11
Q

Which of the following is often required to complete configuration of a barcode scanner?

A. The scanner must be set to reject scanning any codes shorter than three digits.
B. The system must be rebooted and update drivers installed.
C. The scanner utilities must be run to adjust the light intensity of the laser.
D. The scanner must be programmed by scanning in select codes.

A

D. The scanner must be programmed by scanning in select codes.

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12
Q

A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?

A. USB drive
B. DVD-R
C. Blu-Ray
D. CD-R

A

D. CD-R

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13
Q

Which of the following is a way to disable wireless on a Windows laptop? (Select TWO).

A. Use the wireless switch on the laptop hardware
B. Disable `connect to networks automatically’ in Wireless settings
C. Connect the laptop to a wired network
D. Disable Internet connection sharing
E. Disable the wireless adapter in Device Manager

A

A. Use the wireless switch on the laptop hardware

E. Disable the wireless adapter in Device Manager

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14
Q

RAID 5 requires a minimum of how many hard drives?

A. 1
B. 2
C. 3
D. 4

A

C. 3

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15
Q

Which of the following is the benefit of a modern tablet as compared to an e-Reader?

A. A tablet has a longer battery life
B. A tablet has the ability to host web services
C. A tablet has better backlighting for reading in the dark
D. A tablet has the ability to run graphically intense applications

A

D. A tablet has the ability to run graphically intense applications

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16
Q

Which of the following has the FASTEST connection speed?

A. Cable
B. Dial-Up
C. ISDN
D. WiMAX

A

A. Cable

Explanation:
http://compnetworking.about.com/od/internetaccessbestuses/f/cablespeed.htm

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17
Q

When installing additional RAM for a laptop, which of the following would MOST likely be used?

A. PC card
B. SODIMM
C. DIMM
D. PCMCIA

A

B. SODIMM

Explanation:
http://www.crucial.com/install/sodimm.aspx

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18
Q

Which of the following appliances can function as a connection point between network devices as well as provide access to the Internet?

A. Hub
B. Router
C. Bridge
D. Switch

A

B. Router

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19
Q

Which of the following is the MOST critical component related to removing heat from the CPU?

A. Vented case
B. Number of fans
C. Thermal paste
D. Liquid cooling

A

C. Thermal paste

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20
Q

A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues?

A. Clean the print head
B. Replace the print head
C. Replace the ribbon
D. Replace the paper

A

B. Replace the print head

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21
Q

Which of the following cooling types would MOST likely be recommended for a home theater PC?

A. Nitrogen
B. Liquid
C. Fan/heatsink
D. Passive

A

C. Fan/heatsink

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22
Q

Peter, a home user, reports that on occasion he cannot print from his laptop to his wireless printer. The problem seems to occur only when Peter is at one end of his home. A technician checks the signal strength of the laptop in that location and finds it to be good. The technician notes that Peter’s router is using the default SSID with no encryption. Which of the following could be the issue?

A. The printer drivers need to be updated on the laptop.
B. The wireless printer does not have wake on LAN set properly.
C. The laptop is picking up another router with default settings.
D. The wireless network needs to have encryption turned on in order to print.

A

C. The laptop is picking up another router with default settings.

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23
Q

The imaging process of a laser printer includes which of the following steps?

A. Submitting
B. Formatting
C. Cleaning
D. Duplexing

A

C. Cleaning

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24
Q

A technician is called to replace a network jack that has been damaged. Which of the following tools will the technician need to complete this task?

A. Toner probe
B. Multimeter
C. Loopback plug
D. Crimper

A

D. Crimper

Explanation:
http://www.computerhope.com/jargon/c/crimp.htm

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25
Q

Which of the following describes the process laser printers use to secure toner to paper?

A. Bonding
B. Transferring
C. Duplexing
D. Fusing

A

D. Fusing

Explanation:
http://computer.howstuffworks.com/laser-printer3.htm

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26
Q

By default, which of the following ports is used for DNS?

A. 21
B. 25
C. 50
D. 53

A

D. 53

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27
Q

Which type of fire extinguishing technology should be used when encountering an electrical fire?

A. Class B fire extinguishers
B. Overhead sprinkler system
C. Water-based fire extinguishers
D. Non-water based extinguishers

A

D. Non-water based extinguishers

Explanation:
http://cs.adelaide.edu.au/~kevin/Wardens/extinguishers.html

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28
Q

Which of the following cables is prone to electromagnetic interference?

A. STP
B. PVC
C. Plenum
D. UTP

A

D. UTP

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29
Q

A laptop running a Windows operating system has a key that is supposed to launch Internet Explorer, but is not functioning. Which of the following will resolve this?

A. Installing Bluetooth drivers from a manufacturer’s website
B. Installing ACPI drivers from a manufacturer’s website
C. Installing Hotkey drivers from a manufacturer’s website
D. Installing AHCI drivers from a manufacturer’s website

A

C. Installing Hotkey drivers from a manufacturer’s website

Explanation:
http://forum.notebookreview.com/panasonic/67423-hotkeys-driver-help.html

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30
Q

A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD errors after running multiple applications. Which of the following is the MOST likely cause?

A. Video adapter failure
B. Memory failure
C. Power supply failure
D. CPU failure

A

B. Memory failure

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31
Q

Which of the following connectors would terminate a POTS connection?

A. BNC
B. F
C. RJ-45
D. RJ-11

A

D. RJ-11

Explanation:
http://www.danlipofsky.com/technical/ethernet/

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32
Q

A technician has an A/V cable with red, white, and yellow connectors. Which of the following is the MOST likely use for the cable?

A. Component video
B. Composite video
C. RCA video
D. S-video

A

C. RCA video

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33
Q

A user wants to install a new game and needs to make sure the proper version of DirectX is installed. Which of the following is the BEST way to check for the DirectX version?

A. REGEDIT
B. services.msc
C. Dxdiag
D. msconfig

A

C. Dxdiag

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34
Q

When installing an express card in a laptop, a technician should be aware that the difference between ExpressCard/34 and ExpressCard/54 is which of the following?

A. The width in millimeters of the card
B. The memory on the card
C. The power required to run the card
D. The number of pins on the card

A

A. The width in millimeters of the card

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35
Q

Which of the following is the MAXIMUM connection distance of a Bluetooth device?

A. 10 feet (3.05 meters)
B. 30 feet (9.14 meters)
C. 100 feet (30.48 meters)
D. 300 feet (91.44 meters)

A

Which of the following is the MAXIMUM connection distance of a Bluetooth device?

A. 10 feet (3.05 meters)
B. 30 feet (9.14 meters)
C. 100 feet (30.48 meters)
D. 300 feet (91.44 meters)

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36
Q

Which of the following types of connectors is used on a VGA cable?

A. DVI-A
B. RCA
C. DE-15
D. BNC

A

C. DE-15

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37
Q

Which of the following Internet connection types would be MOST commonly used by a customer who travels frequently?

A. ISDN
B. Satellite
C. Cellular
D. Line of site wireless

A

C. Cellular

Explanation:
http://en.wikipedia.org/wiki/Cellular_network

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38
Q

Peter, a technician, is troubleshooting an issue with a PC suddenly losing network connectivity. He has confirmed that the cable is plugged in and has swapped it with a known working cable. Peter then pings the IP address of 127.0.0.1 and receives no response. Which of the following could be the cause of the issue? (Select TWO).

A. The computer has the wrong DNS server configured.
B. The TCP drivers are corrupted.
C. The cable has been unplugged from the patch panel.
D. The routing table on the router is corrupted.
E. There is RF interference on the cable.
F. The NIC is no longer functioning properly.

A

B. The TCP drivers are corrupted.

F. The NIC is no longer functioning properly.

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39
Q

Emily, a small business client, requests a secure SOHO wireless network setup. Emily wants to minimize interference as much as possible from the surrounding businesses yet needs the flexibility for her guests to access the network when authorized. Which of the following would be a feasible solution for Ann?

A. SSID broadcast off
B. No wireless password
C. Channel change
D. MAC filtering

A

C. Channel change

Explanation:
https://www.inkling.com/read/dummies-comptia-aplus-clarke-tetz-3rd/understanding-common- wireless/installing-and-configuring-a

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40
Q

Proper lifting technique for heavy items is:

A. to use gloves to pick up the item.
B. to squat and lift from the legs.
C. to have two people bend down and pick the item up.
D. to bend down and lift the item up.

A

B. to squat and lift from the legs.

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41
Q

Which of the following is the MOST likely light source for a laptop screen? (Select TWO).

A. CCFL
B. CRT
C. Plasma
D. Matrix
E. LED
A

A. CCFL
E. LED

Explanation:
http://www.tomshardware.com/reviews/ccfl-led-backlight,2930.html

42
Q

A user has been reported for storing prohibited material on a company owned PC. The accused user is notified and an investigation is launched. However, no evidence is found and it is believed that the user was able to delete all relevant evidence. Which of the following would prevent this from happening in the future?

A. Change documentation
B. Chain of Custody
C. Automatic notifications for complaints
D. Data preservation

A

D. Data preservation

43
Q

Which of the following cable types uses a 9-pin connector?

A. Parallel
B. Ethernet
C. USB
D. Serial

A

D. Serial

Explanation:
http://www.computerhope.com/jargon/s/seriport.htm

44
Q

A technician is troubleshooting a workstation’s hard drive with multiple read/write failures. Which of the following can be used to repair the hard drive?

A. format
B. diskpart
C. defrag
D. chkdsk

A

D. chkdsk

45
Q

A company would like to connect multiple departments into one network operations center (NOC), yet provide each department with autonomy from one another and enable them to share their high speed Internet connection. Which of the following devices would BEST enable the NOC to accomplish this?

A. Repeater
B. Switch
C. Hub
D. Bridge

A

B. Switch

46
Q

Which of the following is the number of octets in an IPv4 address?

A. 4
B. 8
C. 16
D. 64

A

A. 4

47
Q

A recent power outage has affected several circuits in the same region, and the helpdesk is receiving an overwhelming number of calls from users who are having network connectivity issues. Which of the following examples of professionalism should the helpdesk focus on the MOST while answering these calls?

A. Do not trivialize the customer’s problems.
B. Be culturally sensitive.
C. Document and record every conversation.
D. Ask open-ended questions to narrow the scope of the problem.

A

A. Do not trivialize the customer’s problems.

48
Q

When referring to laser printing, which of the following describes the development process?

A. The corona wire places a static charge on the drum.
B. Toner is pulled to the charged areas of the drum.
C. Toner is pulled from the drum to the paper.
D. The toner is permanently affixed to the paper.

A

B. Toner is pulled to the charged areas of the drum.

49
Q

Peter, a user, cannot browse on the intranet to a particular web server by using the servername given to him by the administrator. Peter asks a coworker for the IP address of the same server, and is then able to access the webpage using the IP address. Which of the following is the MOST likely cause of the issue?

A. DNS is not configured correctly.
B. HTTP is not working on the server.
C. HTTP is not working on the client.
D. The network router is down.

A

A. DNS is not configured correctly.

Explanation:
Domain Name System or DNS is use to translate a name into IP address. If the DNS server is not configured correctly, it will not be able to provide translation. http://www.howstuffworks.com/dns.htm

50
Q

Which of the following motherboards would fit in an ATX case?

A. BTX
B. ITX
C. Ultra ATX
D. Micro ATX

A

D. Micro ATX

Explanation:
http://www.tomshardware.com/forum/275124-30-micro-standard

51
Q

A technician is told that a networked computer will PING the loopback address, but cannot connect to the Internet, nor connect to any file shares. The same computer, when plugged into the network at a different location, works fine. Which of the following tools should the technician use to help determine the cause of the problem?

A. Toner probe
B. Cable tester
C. Multimeter
D. Crimper

A

B. Cable tester

Explanation:
http://www.computerhope.com/jargon/c/cabletest.htm

52
Q

A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct machine, which of the following MUST the technician do on the router to accommodate this?

A. Port forwarding
B. Port redundancy
C. Port triggering
D. Port selection

A

A. Port forwarding

53
Q

Which of the following would a technician need to setup a cable modem at a customer’s home? (Select TWO).

A. Coaxial
B. CAT5e
C. PVC
D. Plenum
E. Fiber
A

A. Coaxial
B. CAT5e

Explanation:
You need a coaxial cable that carrier TV and internet signals. Attach it to a cable modem and then use CAT5e to connect the computer to the modem.

54
Q

Which of the following would BEST protect equipment from a brown out?

A. HVAC system
B. Surge suppressor
C. UPS
D. Power strip

A

C. UPS

Explanation:
http://www.visitinggeeks.com/press_room_heatwave.html

55
Q

Which of the following memory types is used exclusively in laptops?

A. DIMM
B. DDR3
C. RAMBUS
D. SODIMM

A

D. SODIMM

Explanation:
http://www.webopedia.com/TERM/S/SO_DIMM.html

56
Q

A user reports that the workstation next to them has prohibited material on the screen. Which of the following should the technician do FIRST?

A. Unplug the network
B. Ask the user for their password
C. Identify what files are open
D. Power off the workstation

A

C. Identify what files are open

57
Q

Which of the following is an APIPA address?

A. 10.10.x.x
B. 169.254.x.x
C. 192.168.x.x
D. 255.x.x.x

A

B. 169.254.x.x

58
Q

A network cable used to connect two computers directly together without an additional network device is commonly referred to as which of the following?

A. Straight-through
B. Crossover
C. Plenum
D. RG-59

A

B. Crossover

59
Q

Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?

A. SNMP
B. NNTP
C. DHCP
D. WLAN

A

C. DHCP

60
Q

Which of the following wireless protocols is limited to operating in the 5 GHz range ONLY?

A. 802.11a
B. 802.11b
C. 802.11g
D. 802.11n

A

A. 802.11a

61
Q

A user needs to secure a laptop to the desk during a trade show. Which of the following is the BEST option?

A. Cable/zip tie
B. Laptop latch
C. Screensaver password
D. Cable lock

A

D. Cable lock

62
Q

A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR-PC1600 RAM module. The user has 2 additional RAM modules that are each 2GB DDR-PC800. Which of the following is true about the PC after installing the additional RAM modules?

A. The system only accesses the pair of 2GB RAM modules
B. The system accesses all RAM at 100MHz
C. The system enables ECC on all RAM modules
D. The system will not work as all RAM has to be equal sizes

A

B. The system accesses all RAM at 100MHz

Explanation:
http://whatis.techtarget.com/reference/Fast-Guide-to-RAM

63
Q

Which of the following is typically installed by connecting multiple DVI and USB cables to it?

A. Touch screen
B. LCD panel
C. Webcam
D. KVM

A

D. KVM

Explanation:
http://www.ehow.com/how-does_4899546_kvm-switch-work.html

64
Q

Peter, a user, has a new slim profile laptop and is in need of additional USB ports. He has also requested FireWire connection capabilities which his laptop does not provide. Which of the following would BEST fit the specifications Peter has provided?

A. A docking station
B. An external USB hub
C. A USB to FireWire converter
D. A cable lock

A

A. A docking station

65
Q

Which of the following protocols would be used for file sharing between MAC OS and Windows OS workstations on a LAN?

A. IMAP
B. SMB
C. SSH
D. RDP

A

B. SMB

66
Q

A user can no longer launch their word processing program. The program worked fine yesterday. Which of the following options could BEST be used to fix the word processing program?

A. Safe Mode
B. Automated System Recovery
C. Last Known Good Configuration
D. System Restore

A

D. System Restore

67
Q

Which of the following monitor technologies provide the widest viewing angle with rich colors and consistent backlighting? (Select TWO).

A. Light Emitting Diode
B. In-Plane Switching
C. Plasma
D. Twisted Nematic
E. Cold Cathode Fluorescent Lamp
A

A. Light Emitting Diode

B. In-Plane Switching

68
Q

Which of the following components needs to be maximized to improve performance in a workstation used for virtualization? (Select TWO).

A. Network speed
B. RAM
C. Disk space
D. USB ports
E. CPU cores
F. Video cards
A

B. RAM

F. Video cards

69
Q

A technician notices an impact printer has run out of ink. Which of the following should the technician do NEXT?

A. Power cycle the printer
B. Replace the ribbon
C. Rewind the ribbon
D. Replace the print head

A

B. Replace the ribbon

Explanation:
http://www.wies-hs.eu.dodea.edu/Courses/PTS/Electronics/ComputerServiceSupport/css/Forms/Doc/ImpactGD.pdf

70
Q

A technician needs to install a new optical drive into a computer for use as a home entertainment system. The user wants to be able to watch movies with the highest definition possible by inserting the media into the newly installed drive. Which of the following optical drives should the technician install?

A. CD-RW
B. BD-ROM
C. CD-ROM
D. DVD-ROM

A

B. BD-ROM

71
Q

Which of the following connection types is capable of transmissions speeds up 100 Gbps?

A. Fiber
B. Coaxial
C. Infrared
D. DSL

A

A. Fiber

72
Q

A technician has been tasked with designing a new printing solution for a small team. They want to be able to use a central printer from their shared workspace as well as the conference room next door. Which of the following connection methods would BEST suit their need?

A. USB
B. Infrared (IR)
C. Bluetooth
D. Wireless

A
73
Q

Which of the following should be considered when building a standard PC?

A. Capacity of the hard drive
B. RAID level that will be used
C. Requirements for applications
D. Amount of RAM

A

C. Requirements for applications

Explanation:
If you are building a PC, you need to determine what kind of computing power is needed. If you want gaming, CAD or 3D animation, you need powerful processor and lots of RAM. If you need a standard PC, take into account the requirements for applications that you plan to use on the new PC. Then build the PC according to the requirements.

74
Q

A technician has installed a new driver on a computer. Upon rebooting the computer, a stop error occurs before the technician can log back in. Which of the following would be the BEST option for the technician to do NEXT?

A. Boot the computer to the Recovery Console.
B. Boot the computer with a Windows Installation CD.
C. Boot the computer using Last Known Good Configuration.
D. Boot the computer using Safe Mode with Networking.

A

C. Boot the computer using Last Known Good Configuration.

75
Q

During a presentation, a client removes confidential proposal materials from the presenter’s laptop via an IR connection. This behavior is expressly prohibited by the company. The client’s location in the audience is immediately identified. Which of the following should the technician do NEXT?

A. Track the evidence
B. Report to the proper channel
C. Identify the information compromised
D. Document the security breach

A

B. Report to the proper channel

Explanation:
Report this matter to your supervisor or manager. He can then escalate the problem to higher authorities and take proper action to mitigate or rectify this digital theft.

76
Q

Which of the following protocols would be BEST used to access the command line interface of a router securely?

A. TELNET
B. HTTP
C. SSH
D. SFTP

A

C. SSH

77
Q

After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BEST alternative tool to determine whether there are any breaks or shorts in the cable?

A. Multimeter
B. Voltmeter
C. Loopback plug
D. Punchdown tool

A

A. Multimeter

78
Q

An operating system running from a portable flash drive needs fast read/write speeds. Which of the following technologies is BEST suited to support this?

A. SATA3
B. FireWire 800
C. USB 3.0
D. eSATA

A

C. USB 3.0

79
Q

Which of the following memory types is primarily used in laptops?

A. SDRAM
B. DDR2
C. ECC
D. SODIMM

A

D. SODIMM

80
Q

Which of the following network classes is identified by a subnet mask of 255.240.0.0?

A. Class A
B. Class B
C. Class C
D. Class D

A

B. Class B

81
Q

A user attending a conference needs to print something from a tablet immediately. Which of the following is the QUICKEST way for the technician to establish a connection for the user to print?

A. Bluetooth
B. WiFi
C. Hotspot
D. IR

A

D. IR

82
Q

Which of the following connectors from a power supply should be used with a graphics expansion card?

A. 8-pin 12 volt
B. PCIe 6-pin
C. 20-pin
D. SATA

A

B. PCIe 6-pin

Explanation:
http://www.maplin.co.uk/pci-express-power-converter-46857

83
Q

The computer keeps rebooting, losing power, and shutting down intermittently. After verifying that there are no issues with overheating the technician suggests that PSU possibly needs to be replaced. Which of the following tools will technician use to determine if the PSU is the cause?

A. Cable tester
B. Toner probe
C. Multimeter
D. Loopback plug

A

C. Multimeter

84
Q

An ISP has provided a DSL Internet connection with a static IP address. A technician is setting up a small office home office (SOHO) wireless router and needs to provide Internet access to five PCs on the network. Which of the following should be enabled?

A. NAT
B. WPS
C. MAC filtering
D. Port forwarding

A

A. NAT

Explanation:
http://www.howstuffworks.com/nat.htm

85
Q

Which of the following printer components is responsible for flipping the paper over to allow printing on both sides?

A. Fusing assembly
B. Image transfer assembly
C. Duplexing assembly
D. Paper registration assembly

A

C. Duplexing assembly

86
Q

An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?

A. Docking station
B. Set-top box
C. KVM switch
D. USB hub

A

A. Docking station

87
Q

When designing a gaming computer based upon dual video cards, which of the following two components will need to be chosen to specifically support a dual video adapter configuration? (Select TWO).

A. DDR Memory
B. Dual Channel Memory
C. Power supply
D. RAID 5 configuration
E. Motherboard
A

C. Power supply

E. Motherboard

88
Q

Emily, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?

A. The operating system must be upgraded to Windows Ultimate.
B. Flash the system’s motherboard CMOS.
C. Upgrade to the latest Windows Media Player.
D. Install the manufacture’s drivers for the OS.

A

D. Install the manufacture’s drivers for the OS.

89
Q

An older laptop does not have Wi-Fi capability but has some rectangular slots on its side. Which of the following is the port that would take a Wi-Fi card in this laptop?

A. SODIMM
B. PCMCIA
C. SD
D. Compact flash

A

B. PCMCIA

90
Q

Which of the following adapters converts an analog signal to a digital signal?

A. S-Video to RCA
B. HDMI to VGA
C. VGA to DVI
D. DVI to HDMI

A

C. VGA to DVI

91
Q

A user reports a long delay when attempting to open a large, often used database file on the local drive. Which of the following tools would MOST likely be used to resolve this issue?

A. defrag
B. system restore
C. sfc
D. diskpart

A

A. defrag

92
Q

Which of the following is the BEST type of cable to prevent EMI?

A. STP
B. Fiber
C. Plenum
D. UTP

A

B. Fiber

Explanation:
http://www.doc.ic.ac.uk/~nd/surprise_97/journal/vol4/sm27/adv.html

93
Q

Which of the following is the BEST way to explain RAID to a non-technical user?

A. “RAID is a dynamic logical disk management system.”
B. “RAID uses multiple hard disks to increase performance and/or provide protection against data loss.”
C. “RAID uses data striping to reduce hard drive write time and parity bits to reconstruct the data from a failed hard drive.”
D. “RAID stands for Redundant Array of Independent Disks”.

A

B. “RAID uses multiple hard disks to increase performance and/or provide protection against data loss.

Explanation:
http://www.pcworld.com/article/132877/RAID.html

94
Q

What is the MINIMUM Windows Experience Index recommended for using Aero enhancements in Windows 7?

A. 2.0
B. 3.0
C. 4.0
D. 5.0

A

B. 3.0

95
Q

Which of the following devices uses MAC tables to allow multiple computers to access a single network connection?

A. Hub
B. Firewall
C. VoIP
D. Switch

A

D. Switch

96
Q

Which of the following ports is used by default for IMAP traffic?

A. 53
B. 110
C. 143
D. 443

A
97
Q

Which of the following is the form factor of a standard S-video connector?

A. DB-15
B. DB-25
C. DIN-6
D. DB-9

A

C. DIN-6

Explanation:
http://en.kioskea.net/contents/180-db25-connector

98
Q

Which of the following hard drive types would be considered the MOST likely to survive a fall?

A. SCSI
B. Solid State
C. IDE
D. SATA

A

B. Solid State

Explanation:
http://www.examiner.com/article/solid-state-drives-vs-hard-drives

99
Q

Emily, a user, has requested help to choose a new workstation for her design business. Which of the following would be the MOST important feature of a new workstation?

A. FireWire adapter card
B. High performance graphics card
C. Surround sound audio card
D. USB 3.0 port

A

B. High performance graphics card

100
Q

Which of the following is the default HTTPS port?

A. 25
B. 80
C. 110
D. 443

A

D. 443