Exam 220-901 Practice – Set I v1 Flashcards
A building has five rooms each with their own switch. All network packets from each room pass through room five’s switch prior to reaching any PC or the Internet. Which of the following LAN topologies is being used at this company?
A. Mesh
B. Star
C. Bus
D. Hybrid
B. Star
Which of the following does a technician need to do before giving a PC, which has been confiscated for prohibited activity, to another department?
A. Identify prohibited activity on PC
B. Document change of custody
C. Report prohibited activity
D. Preserve data
B. Document change of custody
Explanation:
http://en.wikipedia.org/wiki/Chain_of_custody
A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?
A. Use data encryption.
B. Use a cable lock.
C. Use multifactor authentication.
D. Use a strong password.
B. Use a cable lock.
Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
C. USB optical drive
CAT6 cable has several characteristics that make it more desirable in an assembly line environment. Which of the following describes one of its unique characteristics?
A. It is more waterproof than other forms of cable.
B. It can transmit analog signals to greater distances.
C. It is less likely to be influenced by system noise.
D. It exceeds the building code requirement for plenum cable.
C. It is less likely to be influenced by system noise.
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
A. Use non-technical terms.
B. Use the appropriate acronyms.
C. Use proper technical terms.
D. Use email to ensure a written record.
A. Use non-technical terms.
Which of the following would BEST describe the capabilities of a 64-bit operating system?
A. Capable of managing dual NICs.
B. Capable of effectively managing 1TB SSD.
C. Capable of managing more than 4 displays.
D. Capable of utilizing 128GB RAM.
D. Capable of utilizing 128GB RAM.
From which of the following locations can a technician map a drive?
A. System Properties
B. Help and Support Center
C. Add Hardware Wizard
D. My Computer
D. My Computer
A technician, Peter, has been told that one of the workers at his company has been using a company laptop for illicit activity. The IT manager assigned Peter the task of retrieving the laptop and bringing it back to the repair center. Which of the following has Peter performed?
A. Maintain chain of custody
B. Gathering evidence
C. Device preservation
D. Use of documentation
B. Gathering evidence
Which of the following represents a wiring standard for connectors of twisted pair cables?
A. Fiber
B. T568A
C. IEEE1394
D. CAT5
B. T568A
Which of the following is often required to complete configuration of a barcode scanner?
A. The scanner must be set to reject scanning any codes shorter than three digits.
B. The system must be rebooted and update drivers installed.
C. The scanner utilities must be run to adjust the light intensity of the laser.
D. The scanner must be programmed by scanning in select codes.
D. The scanner must be programmed by scanning in select codes.
A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?
A. USB drive
B. DVD-R
C. Blu-Ray
D. CD-R
D. CD-R
Which of the following is a way to disable wireless on a Windows laptop? (Select TWO).
A. Use the wireless switch on the laptop hardware
B. Disable `connect to networks automatically’ in Wireless settings
C. Connect the laptop to a wired network
D. Disable Internet connection sharing
E. Disable the wireless adapter in Device Manager
A. Use the wireless switch on the laptop hardware
E. Disable the wireless adapter in Device Manager
RAID 5 requires a minimum of how many hard drives?
A. 1
B. 2
C. 3
D. 4
C. 3
Which of the following is the benefit of a modern tablet as compared to an e-Reader?
A. A tablet has a longer battery life
B. A tablet has the ability to host web services
C. A tablet has better backlighting for reading in the dark
D. A tablet has the ability to run graphically intense applications
D. A tablet has the ability to run graphically intense applications
Which of the following has the FASTEST connection speed?
A. Cable
B. Dial-Up
C. ISDN
D. WiMAX
A. Cable
Explanation:
http://compnetworking.about.com/od/internetaccessbestuses/f/cablespeed.htm
When installing additional RAM for a laptop, which of the following would MOST likely be used?
A. PC card
B. SODIMM
C. DIMM
D. PCMCIA
B. SODIMM
Explanation:
http://www.crucial.com/install/sodimm.aspx
Which of the following appliances can function as a connection point between network devices as well as provide access to the Internet?
A. Hub
B. Router
C. Bridge
D. Switch
B. Router
Which of the following is the MOST critical component related to removing heat from the CPU?
A. Vented case
B. Number of fans
C. Thermal paste
D. Liquid cooling
C. Thermal paste
A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues?
A. Clean the print head
B. Replace the print head
C. Replace the ribbon
D. Replace the paper
B. Replace the print head
Which of the following cooling types would MOST likely be recommended for a home theater PC?
A. Nitrogen
B. Liquid
C. Fan/heatsink
D. Passive
C. Fan/heatsink
Peter, a home user, reports that on occasion he cannot print from his laptop to his wireless printer. The problem seems to occur only when Peter is at one end of his home. A technician checks the signal strength of the laptop in that location and finds it to be good. The technician notes that Peter’s router is using the default SSID with no encryption. Which of the following could be the issue?
A. The printer drivers need to be updated on the laptop.
B. The wireless printer does not have wake on LAN set properly.
C. The laptop is picking up another router with default settings.
D. The wireless network needs to have encryption turned on in order to print.
C. The laptop is picking up another router with default settings.
The imaging process of a laser printer includes which of the following steps?
A. Submitting
B. Formatting
C. Cleaning
D. Duplexing
C. Cleaning
A technician is called to replace a network jack that has been damaged. Which of the following tools will the technician need to complete this task?
A. Toner probe
B. Multimeter
C. Loopback plug
D. Crimper
D. Crimper
Explanation:
http://www.computerhope.com/jargon/c/crimp.htm
Which of the following describes the process laser printers use to secure toner to paper?
A. Bonding
B. Transferring
C. Duplexing
D. Fusing
D. Fusing
Explanation:
http://computer.howstuffworks.com/laser-printer3.htm
By default, which of the following ports is used for DNS?
A. 21
B. 25
C. 50
D. 53
D. 53
Which type of fire extinguishing technology should be used when encountering an electrical fire?
A. Class B fire extinguishers
B. Overhead sprinkler system
C. Water-based fire extinguishers
D. Non-water based extinguishers
D. Non-water based extinguishers
Explanation:
http://cs.adelaide.edu.au/~kevin/Wardens/extinguishers.html
Which of the following cables is prone to electromagnetic interference?
A. STP
B. PVC
C. Plenum
D. UTP
D. UTP
A laptop running a Windows operating system has a key that is supposed to launch Internet Explorer, but is not functioning. Which of the following will resolve this?
A. Installing Bluetooth drivers from a manufacturer’s website
B. Installing ACPI drivers from a manufacturer’s website
C. Installing Hotkey drivers from a manufacturer’s website
D. Installing AHCI drivers from a manufacturer’s website
C. Installing Hotkey drivers from a manufacturer’s website
Explanation:
http://forum.notebookreview.com/panasonic/67423-hotkeys-driver-help.html
A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD errors after running multiple applications. Which of the following is the MOST likely cause?
A. Video adapter failure
B. Memory failure
C. Power supply failure
D. CPU failure
B. Memory failure
Which of the following connectors would terminate a POTS connection?
A. BNC
B. F
C. RJ-45
D. RJ-11
D. RJ-11
Explanation:
http://www.danlipofsky.com/technical/ethernet/
A technician has an A/V cable with red, white, and yellow connectors. Which of the following is the MOST likely use for the cable?
A. Component video
B. Composite video
C. RCA video
D. S-video
C. RCA video
A user wants to install a new game and needs to make sure the proper version of DirectX is installed. Which of the following is the BEST way to check for the DirectX version?
A. REGEDIT
B. services.msc
C. Dxdiag
D. msconfig
C. Dxdiag
When installing an express card in a laptop, a technician should be aware that the difference between ExpressCard/34 and ExpressCard/54 is which of the following?
A. The width in millimeters of the card
B. The memory on the card
C. The power required to run the card
D. The number of pins on the card
A. The width in millimeters of the card
Which of the following is the MAXIMUM connection distance of a Bluetooth device?
A. 10 feet (3.05 meters)
B. 30 feet (9.14 meters)
C. 100 feet (30.48 meters)
D. 300 feet (91.44 meters)
Which of the following is the MAXIMUM connection distance of a Bluetooth device?
A. 10 feet (3.05 meters)
B. 30 feet (9.14 meters)
C. 100 feet (30.48 meters)
D. 300 feet (91.44 meters)
Which of the following types of connectors is used on a VGA cable?
A. DVI-A
B. RCA
C. DE-15
D. BNC
C. DE-15
Which of the following Internet connection types would be MOST commonly used by a customer who travels frequently?
A. ISDN
B. Satellite
C. Cellular
D. Line of site wireless
C. Cellular
Explanation:
http://en.wikipedia.org/wiki/Cellular_network
Peter, a technician, is troubleshooting an issue with a PC suddenly losing network connectivity. He has confirmed that the cable is plugged in and has swapped it with a known working cable. Peter then pings the IP address of 127.0.0.1 and receives no response. Which of the following could be the cause of the issue? (Select TWO).
A. The computer has the wrong DNS server configured.
B. The TCP drivers are corrupted.
C. The cable has been unplugged from the patch panel.
D. The routing table on the router is corrupted.
E. There is RF interference on the cable.
F. The NIC is no longer functioning properly.
B. The TCP drivers are corrupted.
F. The NIC is no longer functioning properly.
Emily, a small business client, requests a secure SOHO wireless network setup. Emily wants to minimize interference as much as possible from the surrounding businesses yet needs the flexibility for her guests to access the network when authorized. Which of the following would be a feasible solution for Ann?
A. SSID broadcast off
B. No wireless password
C. Channel change
D. MAC filtering
C. Channel change
Explanation:
https://www.inkling.com/read/dummies-comptia-aplus-clarke-tetz-3rd/understanding-common- wireless/installing-and-configuring-a
Proper lifting technique for heavy items is:
A. to use gloves to pick up the item.
B. to squat and lift from the legs.
C. to have two people bend down and pick the item up.
D. to bend down and lift the item up.
B. to squat and lift from the legs.