Exam 220-901 Practice – Set E Flashcards

1
Q

Which of the following transmission methods is dependent on line of sight?

A. 802.11
B. RF
C. Bluetooth
D. IR

A

D. IR

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2
Q

Which of the following laptop components can be replaced without having to power off the machine?

A. Battery
B. CPU
C. Hard Drive
D. Keyboard

A

A. Battery

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3
Q

Which of the following is a private class B IP address?

A. 10.0.15.1
B. 172.16.0.1
C. 172.33.1.1
D. 192.168.1.1

A

B. 172.16.0.1

Explanation:
http://www.sqa.org.uk/e-learning/WebTech01CD/page_12.htm

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4
Q

Which of the following 802.11 wireless standards provides a maximum of 54Mbps data transmission over an uncongested 5GHz spectrum?

A. A
B. B
C. G
D. N

A

A. A

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5
Q

A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the technician do?

A. Wait until the user finishes their explanation and then offer advice
B. Ignore the remainder of the user’s explanation and then offer advice
C. Interrupt the user so that the user does not have to offer more than is needed
D. Make a gesture to the user to let the user know that no more explanation is needed

A

A. Wait until the user finishes their explanation and then offer advice

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6
Q

The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?

A. Jumper settings are incorrect
B. The RAM module is defective
C. The memory slot is defective
D. CMOS needs to be flashed

A

C. The memory slot is defective

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7
Q

A customer would like assistance with choosing the appropriate PCs for opening an Internet cafe? The customer explains to the technician that the PCs would only be used to search the Internet. Which of the following would the technician suggest?

A. Thick client
B. Gaming PC
C. Media PC
D. Thin client

A

D. Thin client

Explanation:
http://en.wikipedia.org/wiki/Thin_client

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8
Q

Which of the following provides the MOST storage capacity?

A. Floppy diskette
B. Blu-ray
C. DVD
D. CD-ROM

A

B. Blu-ray

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9
Q

Which of the following memory types is normally associated with the RAM in a desktop PC?

A. Non-ECC
B. ROM
C. SODIMM
D. ECC

A

A. Non-ECC

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10
Q

Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3?

A. SODIMM
B. DIMM
C. CRIMM
D. RIMM

A

A. SODIMM

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11
Q

A technician, Emily, has repaired a CEO’s laptop. Which of the following is the LAST step that should be taken after the repair is completed?

A. Prepare a hot spare in preparation for the next repair
B. Document all of the services provided
C. Communicate the status of the repair with the CEO
D. Offer other repair options if they are available

A

C. Communicate the status of the repair with the CEO

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12
Q

Which of the following laser printer components will flip the paper to allow for printing on both sides?

A. Paper registration assembly
B. Paper pickup assembly
C. Duplex assembly
D. Image transfer belt

A

C. Duplex assembly

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13
Q

Best business practices in IT include.

A. always suggesting the fastest route to fix the problem
B. following up with acustomer to verify satisfaction
C. always suggesting the least expensive option
D. offering allpossible choices to a customer

A

B. following up with acustomer to verify satisfaction

Explanation:
http://faculty.mu.edu.sa/public/uploads/1362048851.3236customer%20satisfaction31.pdf

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14
Q

A technician has noticed that a client has an unsecured wireless network. Which of the following is the BEST security encryption type to protect the wireless network from intrusion?

A. WEP2
B. WEP
C. WPA2
D. WPS

A

C. WPA2

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15
Q

Which of the following transmits a digital signal?

A. VGA
B. XGA
C. Component video
D. DisplayPort

A

D. DisplayPort

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16
Q

Which of the following is required in order for BitLocker to be enabled?

A. Drive encryption
B. Group Policy
C. Trusted platform module
D. Power-on Password

A

C. Trusted platform module

Explanation:
http://windows.microsoft.com/en-us/windows-vista/bitlocker-drive-encryption-overview

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17
Q

On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

A. Additional power to onboard devices
B. Additional power to PCIx peripheral cards
C. Additional power to the South Bridge
D. Additional power to the CPU voltage regulator

A

D. Additional power to the CPU voltage regulator

Explanation:
http://pcsupport.about.com/od/insidethepc/a/atx-pinout-4-pin-12v-psu.htm

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18
Q

Which of the following devices requires 12V of power from the power supply?

A. Serial Port Card
B. CD-ROM Drive
C. Parallel Port
D. Audio Jack

A

B. CD-ROM Drive

Explanation:
http://www.mrjentis.com/cdplayer_adapter.html

Tagged with Audio Jack CD-ROM drive Parallel Port

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19
Q

Which of the following requires a MINIMUM of four hard drives?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

D. RAID 10

Explanation:
http://www.pcworld.com/article/132877/RAID.html (see RAID 1+0, 0+1,10)

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20
Q

A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS?

A. Enable TPM
B. Enable BIOS password
C. Disable TPM
D. Boot sequence

A

D. Boot sequence

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21
Q

A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?

A. IPS
B. OLED
C. LCD
D. DisplayPort

A

B. OLED

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22
Q

Which of the following 802.11 wireless standards provides the LOWEST maximum theoretical throughput?

A. A
B. B
C. G
D. N

A

B. B

Explanation:
http://compnetworking.about.com/cs/wireless80211/g/bldef_80211b.htm

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23
Q

The accounting department has requested a printer with a duplexing assembly. They most likely want to add which of the following features?

A. Print in color on card stock
B. Print on both sides
C. Print on envelopes
D. Print on specialized paper

A

B. Print on both sides

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24
Q

Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?

A. The hub did not provide PoE
B. The hub had too many collisions
C. The hub was out of ports
D. The hub had a bad port

A

B. The hub had too many collisions

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25
Q

Emily, a user, brings her laptop in and reports that it is no longer charging. Additionally, the laptop can no longer stay powered on even when plugged in. Which of the following hardware components is MOST likely in need of replacement?

A. Hard drive
B. Memory modules
C. System fan
D. Wireless card
E. System board
A

E. System board

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26
Q

Which of the following 802.11 standards has a MAXIMUM bandwidth throughput of 54Mbps and uses 5GHz frequency?

A. A
B. B
C. G
D. N

A

A. A

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27
Q

Thermal paste is used between the CPU and heatsink to:

A. make the heatsink easier to remove when replacing the CPU.
B. aid in the transfer of energy from the CPU to the heatsink.
C. act as a fire retardant should the CPU overheat.
D. keep the heatsink in place on the CPU.

A

B. aid in the transfer of energy from the CPU to the heatsink.

Explanation:
http://whatis.techtarget.com/definition/thermal-grease-thermal-paste-or-thermal- compound

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28
Q

Which of the following is the maximum throughput of a USB 3.0 connection?

A. 800 Mbps
B. 3 Gbps
C. 4.8 Gbps
D. 10 Gbps

A

C. 4.8 Gbps

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29
Q

Which of the following are the BEST features to include in a Home Theater PC? (Select TWO).

A. Liquid Cooling
B. VGA Output
C. Dual Monitors
D. Digital Audio
E. HDMI Output
F. NFC Capability
A

D. Digital Audio

E. HDMI Output

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30
Q

Which of the following technologies is the MOST secure form of wireless encryption?

A. SSL
B. WPA
C. WEP
D. TLS

A

B. WPA

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31
Q

Which of the following ports MUST be open on a firewall for TELNET to be used?

A. 21
B. 23
C. 53
D. 110

A

B. 23

Explanation:
http://en.wikipedia.org/wiki/Telnet

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32
Q

Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?

A. Establish a theory of probable cause
B. Test the theory
C. Implement preventative measures
D. Establish a plan of action

A

A. Establish a theory of probable cause

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33
Q

Which of the following would be a typical use for a KVM?

A. Archiving network data
B. Networking several PCs
C. Providing network printer sharing
D. Sharing peripherals among several PCs

A

D. Sharing peripherals among several PCs

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34
Q

A user wants to extend a PC’s capacity by connecting external devices. Which of the following connectors will allow the user to accomplish this? (Select TWO).

A. eSATA
B. IEEE 1394
C. SATA
D. EIDE
E. IDE
A

A. eSATA

B. IEEE 1394

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35
Q

A technician is trying to install a printer driver from a manufacturer’s website, but is getting an incompatibility error. This can be caused by:

A. a malfunctioning printer.
B. drivers designed for a different OS.
C. a bad printer cable.
D. 32-bit drivers on a 64-bit system.

A

B. drivers designed for a different OS.

Explanation:
Double-check the supported OS for the driver. The incompatibility error occurs when the driver is for the operating system other than the intended one.

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36
Q

Which of the following connectors are commonly used for fiber optic cables?

A. RJ-11 and RJ-45
B. ST and LC
C. F-connectors
D. BNC

A

B. ST and LC

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37
Q

Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work, after replacing the motherboard due to a video issue?

A. Update the video drivers
B. Replace the speakers
C. Check the speaker’s connection to the motherboard
D. Verify that the speakers are compatible with the replacement motherboard

A

C. Check the speaker’s connection to the motherboard

Explanation:
There is a tiny flat speaker connection just above the keyboard. It is so tiny that technicians often ignore it. Make sure the speaker is connected to the motherboard properly.

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38
Q

A customer is terminating an employee for suspected activity that is against company policy. They have called Emily to consult with them on how to best preserve any evidence the company may be required to provide in court. Which of the following would BEST preserve the integrity of the data and best serve the client?

A. Create an image of the hard drive and store it on a NTFS drive.
B. Remove and secure any HDD from the computer, documenting the process.
C. Store the computer in the server room until it is required.
D. Lock the user out of the computer and let another employee use it until needed.

A

B. Remove and secure any HDD from the computer, documenting the process.

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39
Q

A technician has been requested to replace an Intel CPU with an AMD CPU on a laptop. Which of the following components will need to be replaced as the technician prepares to complete the order?

A. System board
B. Inverter
C. Memory
D. DC jack

A

A. System board

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40
Q

A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?

A. Agree with the user’s complaints
B. Clarify the user’s statements
C. Minimize the user’s criticism
D. Shadow the other technician on the next repair

A

B. Clarify the user’s statements

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41
Q

Emily, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

A. Channels
B. DHCP
C. Port forwarding
D. Firmware

A

C. Port forwarding

42
Q

Which of the following is MOST likely to contain hazardous voltages?

A. CD-ROM drive
B. External USB drive
C. Inkjet printer
D. CRT display

A

D. CRT display

Explanation:
http://wiki.answers.com/Q/What_is_CRT_monitor_high_voltage_hazards

43
Q

A technician is building a gaming PC for a user. The user wants to dual boot between Windows XP 32-bit and a 64-bit version of Windows 7 as some of the games require XP. The user requests the following specifications: 64-bit i7 processor (consisting of 6 cores @ 3.0GHz),16 GB of RAM (consisting of two 8 GB modules), One 200 GB SSD, RAID 1 (consisting of two 1TB SATA Drives), Two 2 GB SLI Video Cards. Which of the following components should the technician warn the user will be reported differently depending on the operating system that is currently booted?

A. RAID
B. RAM
C. Processor
D. SSD Drive
E. Video Card
A

B. RAM

Explanation:
http://en.wikipedia.org/wiki/Random-access_memory

44
Q

A technician has installed a digital display. Which of the following is TRUE about the native resolution of a digital display?

A. It has the slowest refresh rate.
B. It causes the display to use pixel interpolation.
C. It is the lowest resolution.
D. It provides the best quality display.

A

D. It provides the best quality display.

Explanation:
A digital display is obviously better than an analog one. Compared to an CRT monitor, the display of an LCD and LED is lot better ?crisp and clear.

45
Q

Which of the following would BEST segment a LAN while providing additional network ports?

A. Access point
B. Modem
C. Switch
D. Hub

A

C. Switch

Explanation:
http://netcert.tripod.com/ccna/internetworking/lanseg.html

46
Q

Which of the following represents fan connector sizes on a motherboard?

A. 1-pin and 2-pin
B. 1-pin and 3-pin
C. 2-pin and 3-pin
D. 2-pin and 5-pin

A

C. 2-pin and 3-pin

47
Q

Peter, a technician, is attempting to install a new printer on a Windows 7 Enterprise x86 machine. Upon inspection, Peter finds that he only has access to a 64-bit driver for the printer. Which of the following scenarios BEST describes the outcome of this situation?

A. As long as the driver is signed, it should work with this version of Windows.
B. As long as the driver is IA-64 compatible, it should work with this Windows version.
C. Peter should install the driver using Windows Vista compatibility mode.
D. A 32-bit driver will have to be found in order to install the printer.

A

D. A 32-bit driver will have to be found in order to install the printer.

48
Q

When unable to get an IP address from a server, which of the following represents an APIPA address that a PC might receive?

A. 10.0.1.111
B. 65.71.1.111
C. 169.254.1.111
D. 192.168.1.111

A

C. 169.254.1.111

Explanation:
http://www.dummies.com/how-to/content/automatic-private-ip-addressing-apipa.html

49
Q

A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase?

A. USB cable
B. AC adapter
C. PCMCIA card
D. Replacement battery

A

B. AC adapter

50
Q

A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase?

A. USB cable
B. AC adapter
C. PCMCIA card
D. Replacement battery

A

B. AC adapter

51
Q

A user calls the help desk to inform the technician that the desktop laser printer has bad memory and needs to be replaced. After some inquiry, the technician discovers that the user is receiving an “insufficient memory” error when trying to print photos. After verifying that print spooling has been enabled, which of the following is the BEST course of action for the technician? (Select TWO).

A. Clear all temp files from the printer’s spool folder on the user’s PC
B. Replace the desktop laser printer due to faulty onboard RAM
C. Remove and reload the laser printer driver from the user’s PC
D. Recommend that the user print the photos using an inkjet printer
E. Suggest that the user lower the size or resolution of the photos

A

D. Recommend that the user print the photos using an inkjet printer
E. Suggest that the user lower the size or resolution of the photos

52
Q

A laptop’s wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?

A. The signal is disabled in the wireless utility
B. Disconnected or broken antenna
C. Disconnected or broken inverter
D. The wireless switch is turned off

A

B. Disconnected or broken antenna

53
Q

A desktop computer is exhibiting artifacts on the screen after prolonged use. A technician has already updated the video drivers and ran all operating system updates. Which of the following is the MOST likely cause for this?

A. Defective cabling
B. Outdated system BIOS
C. Incorrect GPU firmware
D. Overheating GPU

A

D. Overheating GPU

54
Q

Which of the following displays uses gas to display the image?

A. OLED
B. LED
C. CRT
D. Plasma

A

D. Plasma

55
Q

Which of the following connectors is MOST commonly used for UTP cable?

A. RJ-45
B. RJ-11
C. LC
D. SC

A

A. RJ-45

Explanation:
http://www.danlipofsky.com/technical/ethernet/

56
Q

A user is asking for recommendations on building a PC that will primarily be used for gaming. Which of the following should the technician recommend? (Select TWO).

A. 7.1 sound card
B. CAD video card
C. Virtualization support
D. Thunderbolt expansion cards
E. RAID controller
F. High-end video card
A

A. 7.1 sound card

F. High-end video card

57
Q

Which of the following uses Intel’s core i CPUs? (Select TWO).

A. F
B. 1366
C. 775
D. 1155
E. AM3
A

B. 1366
D. 1155

Explanation:
http://www.eggxpert.com/forums/thread/710354.aspx

58
Q

A user from the payroll department is printing out paychecks and notices that words are not completely being printed out. The user does state that all of the print on the checks is still dark and legible. Which of the following should the technician perform to resolve this issue with the impact printer?

A. Reinstall the print drivers
B. Clean the printer head
C. Replace the printer ribbon
D. Replace the printer cable

A

B. Clean the printer head

59
Q

A technician is connecting a PoE enabled phone and needs to run the drop from the switch that is 55 meters (180.4 feet) away. Which of the following cable types would be the MOST suitable for this purpose?

A. Fiber
B. Coaxial
C. CAT3
D. CAT6

A

D. CAT6

60
Q

Emily, a customer, requests a high-capacity, cost effective backup media that she can administer and store offsite with no assistance. Which of the following media types would BEST meet Ann’s request?

A. Tape
B. DVD
C. Floppy
D. SSD

A

A. Tape

Explanation:
http://www.redwireservices.com/tape-backup-is-still-great

61
Q

Which of the following laptop display types relies on a backlight for the display presentation?

A. LCD
B. LED
C. CRT
D. Plasma

A

A. LCD

Explanation:
http://electronics.howstuffworks.com/lcd.htm

62
Q

A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting. Which of the following display components is defective?

A. Backlight
B. Digitizer
C. Inverter
D. Polarizer

A

A. Backlight

63
Q

Which of the following can be hot-swappable?

A. Hard drive
B. Tape drive
C. Floppy drive
D. DVD-RW

A

A. Hard drive

64
Q

Which of the following allows for the FARTHEST transmission distance for data?

A. Bluetooth
B. Single-mode fiber
C. RG-6 cable
D. CAT6 cable

A

B. Single-mode fiber

Explanation:
http://www.ad-net.com.tw/index.php?id=46

65
Q

Which of the following RAM types are compatible with PC2700 and maintain the same performance?

A. PC 2400
B. PC 3200
C. PC2 4200
D. PC2 5300

A

B. PC 3200

Explanation:
http://www.tomshardware.com/forum/266969-30-compatiblity-pc3200-pc2700

66
Q

A technician is testing the voltages of connectors on the motherboard. Which of the following connectors would give a reading of 12V?

A. USB
B. Molex
C. SATA
D. IEEE 1394

A

B. Molex

67
Q

BIOS upgrades are generally flashed directly onto which chip that sits on the motherboard of a PC?

A. Northbridge controller
B. VRAM
C. EEPROM
D. CMOS Battery

A

C. EEPROM

68
Q

Peter, a user, has installed a new monitor on an existing system. Peter calls a support technician and reports that everything on the new display is fuzzy. Which of the following describes what needs to be changed to correct this issue?

A. The display resolution needs to match the native resolution.
B. The old graphics card does not support the new monitor.
C. The new monitor cable needs to have aluminum cores installed.
D. The new monitor requires updated drivers to be installed.

A

A. The display resolution needs to match the native resolution.

69
Q

A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

A. Install the latest drivers from the hardware vendor.
B. Perform a scan of the drive for file fragmentation.
C. Run chkdsk on the workstation’s hard drive.
D. Reformat the drive and reinstall the OS.

A

B. Perform a scan of the drive for file fragmentation.

70
Q

Which of the following parts of a laptop screen provides illumination for the LCD?

A. Inverter
B. Backlight
C. Inverter connector cable
D. Bezel

A

B. Backlight

Explanation:
http://en.wikipedia.org/wiki/Backlight

71
Q

Which of the following would BEST protect equipment from power spikes?

A. Anti-static mat
B. HVAC system
C. Surge suppressor
D. Power strip

A

C. Surge suppressor

Explanation:
http://electronics.howstuffworks.com/everyday-tech/surge-protector.htm

72
Q

Which of the following describes the function of a switch in a network?

A. Transmits packets it receives to specific connections
B. Converts a packet for transmission from one network to another network
C. Determines whether a packet belongs on an internal or external network
D. Broadcasts packets it receives to all connections

A

A. Transmits packets it receives to specific connections

Explanation:
http://en.wikipedia.org/wiki/Network_switch

73
Q

A user creates a file in presentation software to be shown on a widescreen display. The user would like to adjust the aspect ratio of the slides in the presentation software so they display without extra black areas on the top, bottom, left, or right of the slides. Which of the following aspect ratios would BEST meet this requirement?

A. 4:3
B. 5:4
C. 16:9
D. 256:135

A

C. 16:9

74
Q

A technician is planning a hardware upgrade of a workstation. The technician would like to upgrade the video card, sound card, and NIC and add a USB 3.0 card. The technician is concerned about power consumption by the expansion cards. Which of the following upgrades would MOST likely require also upgrading the power supply?

A. Video card
B. USB 3.0 card
C. Sound card
D. Network card

A

A. Video card

75
Q

Which of the following network connections would use a standard POTS line to both send and receive Internet packets? (Select TWO).

A. Dial-up
B. DSL
C. Satellite
D. OC3
E. T1
A

A. Dial-up

B. DSL

76
Q

In reference to express card types (e.g. Express Card 34 and Express Card 54), which of the following BEST describes what the numbers indicate?

A. Size of the memory allocation
B. Size of the expansion slot
C. The IEEE specification that it originated from
D. Number of available communication channels

A

B. Size of the expansion slot

77
Q

A technician arrives in Germany and discovers that when their PC is plugged into the outlet, no power is received. Which of the following actions should the technician take to get the PC to operate?

A. Change the BIOS settings to the local time
B. Adjust the voltage selector switch
C. Attach a 220 volt power strip from the current region to the PC
D. Attach a 120 volt battery backup power supply to the PC

A

B. Adjust the voltage selector switch

78
Q

Three locations in the same company are connected with routers to a private T-1 point-to-point line. The sites have their own dedicated private subnets but can route to each other. Which of the following networks is described in this scenario?

A. PAN
B. WAN
C. LAN
D. MAN

A

B. WAN

Explanation:
http://compnetworking.about.com/cs/lanvlanwan/g/bldef_wan.htm

79
Q

The contrast ratio for an LCD monitor is BEST defined as the ratio between:

A. display resolution and brightness.
B. power consumption and output intensity.
C. power savings of a comparable CRT monitor and the LCD.
D. the darkest and lightest displayed output.

A

D. the darkest and lightest displayed output.

80
Q

Which of the following is the subnet mask for a Class C IP address?

A. 10.0.0.1
B. 192.168.1.1
C. 255.255.0.0
D. 255.255.255.0

A

D. 255.255.255.0

Explanation:
http://www.planix.com/~woods/classc.html

81
Q

Which of the following frequencies does Bluetooth use?

A. 900MHz
B. 1.8GHz
C. 2.4GHz
D. 5GHz

A

C. 2.4GHz

82
Q

A supervisor has asked a technician to share the multifunction device that is directly connected to a PC. The PC is running Windows 7 Professional. Which of the following steps are valid options to allow the technician to complete this task?

A. Type “appwiz.cpl” at the run line and install the printer as a shared device.
B. Start >All Programs >Control Panel >Network Connections >Right click on desired printer and go to “Sharing”. Select the option to share the printer and give it a share name.
C. Start >All Programs >Control Panel >Scanners and Cameras >Right click on desired device and go to “Sharing”. Select the option to share the device and give it a share name.
D. Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and go to “Sharing”. Select the option to share the printer and give it a share name.

A

D. Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and go to “Sharing”. Select the option to share the printer and give it a share name.

Explanation:
http://technet.microsoft.com/en-us/library/bb457001.aspx

83
Q

A customer signed up for the mobile pay service to use with their first generation smartphone but it does not work at any place that supports the mobile pay service. Which of the following is missing from the customer’s smartphone?

A. RFID
B. IMSI
C. NFC chip
D. Bluetooth

A

C. NFC chip

84
Q

Which of the following expansion slots would support the HIGHEST transfer speeds for high-end graphics cards? (Select TWO).

A. PCIe
B. AGP 8x
C. PCI
D. ISA
E. AGP
A

A. PCIe

B. AGP 8x

85
Q

A home user’s PC has an over-clocked CPU with a relatively small heat sync, small fans on the 800W power supply, and a high-end video card. Which of the following is the recommended solution that will manage heat more effectively?

A. Replace the CPU heat sync with a high RPM fan
B. Purchase an energy efficient power supply
C. Not over-clocking the CPU
D. Liquid cooling system

A

D. Liquid cooling system

Explanation:
http://computer.howstuffworks.com/liquid-cooled-pc.htm

86
Q

A technician is installing a new Windows network printer. Upon completion, the network settings are printed and stored under the printer. How can the technician make sure the printer retains the same network settings permanently? (Select TWO).

A. Configure a DHCP scope for the subnet that the printer is on.
B. Set the printer to use static information.
C. Update the printer in the WINS database.
D. Ask an administrator to create a new DNS name record for the printer.
E. Ask an administrator to create a DHCP reservation for the printer.
F. Configure the printer to use a DHCP relay.

A

B. Set the printer to use static information.

E. Ask an administrator to create a DHCP reservation for the printer.

87
Q

Which of the following should be recommended for cooling a high-end gaming PC? (Select TWO).

A. Power saving NIC
B. Passive cooling
C. Additional case fans
D. Liquid cooling system
E. Lower wattage power supply
A

C. Additional case fans
D. Liquid cooling system

Explanation:
http://www.widowpc.com/2005/06/cooling_a_gamin.php

88
Q

A technician installs a biometric device using the manufacturer supplied driver. After confirming the device functions properly, the technician performs Windows and antivirus updates. Which of the following would BEST explain why the biometric device no longer functions?

A. The recently updated antivirus scanning software is interfering with the proper operations of the biometric device.
B. A virus that specifically targets retinal scanning software infected the PC because the user was late applying new definitions.
C. The recently installed Windows updates overwrote the manufacturer’s supplied biometric device driver.
D. The biometric device needs to be recalibrated due to environmental conditions involved with the installation.

A

C. The recently installed Windows updates overwrote the manufacturer’s supplied biometric device driver.

Explanation:
Microsoft updates Windows oftenly. The update contains drivers as well. The possible reason of the problem is that Windows update manufacturer’s device driver during the update process. Check the driver to confirm the issue. You can always install the original driver for the biometric device if this problem occurs.

89
Q

Peter, a technician, is installing a wireless inkjet printer into a small office. He wants to minimize long term issues connecting to the printer from any workstation and ensure easy access to its configuration page. Which of the following steps would ensure this?

A. Share the printer on the directory.
B. Plug an Ethernet cord in as well.
C. Turn off all DHCP on the network.
D. Configure a static IP for the printer.

A

D. Configure a static IP for the printer.

90
Q

A technician is tasked with connecting several servers through a new PoE KVM device. Which of the following cable types is required to operate the KVM?

A. A CAT5e cable for each device, long enough to allow it to connect to the KVM.
B. Several extra PS2 or USB cables, as many more are needed to connect to the KVM.
C. Female to Male PS2 adapters or cables, to allow for connecting straight to the KVM.
D. Male to Female PS2 adapters or cables, to allow for connecting straight to the KVM.

A

A. A CAT5e cable for each device, long enough to allow it to connect to the KVM.

91
Q

The technician is installing a new video card. Which of the following actions should the technician perform prior to installation?

A. Disconnect power supply from motherboard.
B. Disconnect UPS from the wall’s electrical outlet.
C. Disconnect Power over Ethernet (PoE) cable.
D. Disconnect power from the workstation’s power supply.

A

D. Disconnect power from the workstation’s power supply.

92
Q

RG-59 is a designation for which of the following cable types?

A. Plenum
B. Fiber optic
C. Twisted pair
D. Coaxial

A

D. Coaxial

Explanation:
http://en.wikipedia.org/wiki/RG-59

93
Q

Emily, a user, has moved the orientation of her desk and now has to arrange the power and network cables, which are unable to be run along the baseboard. Which of the following would be the safest and most practical approach?

A. Purchase a small throw rug.
B. Use a rubberized floor cord cover.
C. Secure with ISO compliant duct tape.
D. Install a raised floor system.

A

B. Use a rubberized floor cord cover.

Explanation:
http://i2.wp.com/www.safetyrisk.com.au/wp-content/uploads/2011/09/image8.png

94
Q

Which of the following wireless security standards uses AES, and is considered the MOST secure means of encryption?

A. Wireless Protected Access v2
B. Temporal Key Integrity Protocol
C. Wired Equivalent Privacy
D. Wireless Protected Access

A

A. Wireless Protected Access v2

95
Q

A customer wants to be able to archive a large 15 to 20 GB project to optical media using a single disk. Which of the following should a technician recommend?

A. Blu-Ray writer
B. DVD-RW drive
C. Dual Layer DVD burner
D. CD-ROM burner

A

A. Blu-Ray writer

96
Q

Which of the following is important when replacing a power supply in a workstation located in a datacenter server rack?

A. A fanless power supply should be used
B. The proper voltage must be selected
C. The unit must be the same or less wattage
D. The power connector location must be the same

A

B. The proper voltage must be selected

97
Q

Which of the following allows a technician to enable support for a USB 1.1 device?

A. MBR
B. HCL
C. BIOS
D. AGP

A

C. BIOS

Explanation:
http://www.tomshardware.com/forum/82823-45-enable-bios-keyboard-support

98
Q

Users in an office routinely work with large graphics files. Which of the following preventive maintenance tools can assist in maintaining system performance?

A. FPROT
B. DEFRAG
C. CHKDSK
D. SFC

A

B. DEFRAG

99
Q

After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?

A. The wireless switch was damaged during the display installation.
B. The network card has failed.
C. The new display is interfering with the wireless signal.
D. The antenna connector was not reconnected.

A

D. The antenna connector was not reconnected.

100
Q

Which of the following standards is an expansion card slot used only for graphics?

A. PCIe
B. AGP
C. PCI
D. miniPCI

A

B. AGP