Exam 220-901 Practice – Set D Flashcards

1
Q

Which of the following will send all received packets out all of its ports except the port it was received on?

A. Switch
B. Router
C. WAP
D. Hub

A

D. Hub

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A technician is asked to repair a broken Ethernet jack in a conference room. Which of the following tools would the technician use when repairing the wall jack?

A. Crimper
B. Toner probe
C. Punchdown tool
D. Multimeter

A

C. Punchdown tool

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

A technician has been asked to install a printer on a Windows 7 machine. Through which of the following Control Panel utilities will the technician install the printer?

A. Printers and Devices
B. Devices and Printers
C. Printers and Faxes
D. Devices

A

C. Printers and Faxes

Explanation:
http://wiki.answers.com/Q/In_Windows_XP_how_do_you_open_the_Printers_and_Faxes_window

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A network technician is in the process of setting up a university lab. The lab requires 23 workstations; the workstations will need to be segregated from the rest of the network, with no wireless access, while limiting collisions. Which of the following will satisfy these requirements while being the LEAST expensive?

A. Bridge
B. Switch
C. Router
D. Hub

A

B. Switch

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Which of the following is TRUE of RAMBUS memory in Pentium 4 era PCs?.

A. All unused RAMBUS slots need to be filled with CRIMM dummy chips.
B. RAMBUS chips can be mixed and matched for numerous sizes and speeds in a given system.
C. RAMBUS memory provides more throughput and maximum speed than DDR3.
D. RAMBUS slots are backwards compatible with DDR1 memory.

A

A. All unused RAMBUS slots need to be filled with CRIMM dummy chips.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?

A. RG-6
B. CAT3
C. RG-59
D. Multi-mode

A

B. CAT3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A company is using employees to load up skids with CRTs and need to have them removed. Which of the following concerns is MOST appropriate regarding environmental safety concerns?

A. Proper lifting technique
B. Disposal regulations
C. Equipment grounding
D. Electromagnetic interference
E. Electrical fire safety
A

B. Disposal regulations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which of the following is the MAIN difference between an LCD display and an LED display?

A. The ability to use external displays
B. The source of the backlighting
C. The viewable size of the display
D. The size of the pixel display

A

B. The source of the backlighting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which of the following RAM modules has a PC rating of 10600?

A. DDR
B. SDRAM
C. DDR3
D. DDR2

A

C. DDR3

Explanation:
http://en.wikipedia.org/wiki/DDR3_SDRAM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which of the following is the FIRST option a technician should consider when deciding to purchase a docking station or port replicator?

A. Difficulty or ease of use for the end user
B. OS compatibility
C. Whether there are enough ports
D. Compatibility of the device it connects to

A

D. Compatibility of the device it connects to

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which of the following is a benefit of using ECC memory?

A. Corrects memory errors
B. Allows 64-bit operating systems
C. Prevents disk errors
D. Uses lower voltage

A

A. Corrects memory errors

Explanation:
http://www.webopedia.com/TERM/E/ECC_memory.html

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A customer asked the technician to upgrade the RAM in a laptop. Upon inspection of the RAM bay, the technician only found one RAM slot, however the laptop is specified to have two. Where would the other memory slot be typically located?

A. Inside the display bezel
B. Second hard drive bay
C. Above the PC card slot
D. Under the keyboard

A

D. Under the keyboard

Explanation:
In some laptop models, the memory slot is situated right beneath the keyboard. It can be accessed through the door at the bottom of the laptop.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Peter, a customer, states that since the new firewall has been installed, he has not been able to send email. Which of the following ports on the firewall should be checked?

A. 21
B. 25
C. 110
D. 443

A

B. 25

Explanation:
http://help.telecom.co.nz/app/answers/detail/a_id/1218/~/what-is-port-25-and-why-is-it-important- for-me%3F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Emily, a technician, is sent to a chemical company to troubleshoot their server. She is concerned about what types of chemicals she will be exposed to. Which of the following documents would address Ann’s concerns?

A. Inventory spreadsheet
B. Statement of work
C. MSDS document
D. Incident report

A

C. MSDS document

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following cable types is LEAST affected in areas of high EMI?

A. UTP
B. Coax
C. STP
D. Fiber

A

D. Fiber

Explanation:
Fiber optic cable is not affected by electro magnetic interference because it is related to optics technology and doesn’t have parts that might be affected by EMI.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Click on the exhibit button. Which of the following is the purpose for the tool shown in the exhibit?

A. Terminating UTP cable
B. Terminating COAX cable
C. Test network card
D. Splicing fiber cable

A

A. Terminating UTP cable

Explanation:
http://www.computerhope.com/jargon/c/crimp.htm

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A user reports that an impact printer is printing characters that are not complete and instead have certain parts missing in most letters. The user has replaced the ribbon, but the problem persists. Which of the following is likely the cause of the issue?

A. The platen roller is damaged and needs to be replaced.
B. The paper is improperly installed and not being fed as required.
C. Some pins on the print head are damaged.
D. The print jobs being submitted are not properly formatted.

A

C. Some pins on the print head are damaged.

Explanation:
The only logical explanation for this problem is that some pins on the print head are damaged. They are not printing properly even with a new ribbon.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Which of the following describes the port type pictured in the image?

A. VGA
B. Serial
C. Parallel
D. DVI

A

A. VGA

Explanation:
http://en.wikipedia.org/wiki/VGA_connector

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Which of the following connector types does CAT5e require to connect it from a PC to a switch or router?

A. RJ-45
B. RJ-11
C. BNC
D. LC

A

A. RJ-45

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Which of the following ports is used by default for DNS traffic?

A. 25
B. 53
C. 143
D. 3389

A

B. 53

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Which of the following features are available in Windows 7 Professional beyond those available in Windows 7 Home Premium?

A. HomeGroup
B. Windows XP Mode
C. Aero Desktop
D. Internet Explorer 8

A

B. Windows XP Mode

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A technician has been asked to determine why a user’s print jobs to a particular printer always seem to be delayed compared to other user’s submitted jobs. The user states that the jobs print without error, but always seems to be the last jobs to complete at the heavily used shared printer. Which of the following should the technician perform?

A. Adjust the print spooler settings
B. Change the user’s IP settings
C. Update the printer’s firmware
D. Reload the user’s print drivers

A

A. Adjust the print spooler settings

Explanation:
http://answers.yahoo.com/question/index?qid=20101018234745AAShKgA

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

A technician has been asked to configure a printer to be shared amongst the users in a small workgroup. Each computer in the workgroup utilizes an existing wireless router for network connectivity. The printer to be configured only connects via USB. Which of the following should be implemented to share the printer so that implementation costs are kept to a minimum?

A. Connect the printer to a computer within the workgroup and share it from that computer
B. Connect the printer to the wireless router and assign it its own network address
C. Connect the printer to an external hardware print server and share it amongst the workgroup
D. Connect the printer to a USB hub that each computer in the workgroup has access to

A

A. Connect the printer to a computer within the workgroup and share it from that computer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral devices on an Apple computer?

A. HDMI Video
B. Lightning
C. USB 2.0
D. Thunderbolt

A

D. Thunderbolt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

The loud clicking noise coming from a faulty hard drive is MOST likely created by:

A. the coil reversing polarity in an endless loop.
B. one or more bad spindle motor bearings.
C. repeated motion of the read/write head armature parallel to the platter.
D. the solid state read/write head scratching the platter surface.

A

C. repeated motion of the read/write head armature parallel to the platter.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Which of the following settings for a serial port expansion card is the default for MOST external modems?

A. 6, Yes, 0
B. 6, None, 1
C. 8, None, 1
D. 8, Yes, 0

A

C. 8, None, 1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Which of the following would be used to connect two remote sites?

A. Switch
B. Access point
C. Router
D. Hub

A

C. Router

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

How should a technician respond in a situation where a user is very upset about a repeated problem?

A. Be nice and inform the user that they are committed to try to fix the problem.
B. Ask how the user’s family is doing and other current affairs to create a calm atmosphere.
C. Be courteous and assure the user that they will take responsibility for the resolution.
D. Greet the user in a friendly manner and assure the user that they will fix all of the problems the user has caused.

A

C. Be courteous and assure the user that they will take responsibility for the resolution.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Traffic coming across port 443 is for which of the following protocols?

A. SFTP
B. FTP
C. HTTP
D. HTTPS

A

D. HTTPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Which of the following connection types is rated at transfer speeds of 480 Mbps?

A. USB 1.1
B. USB 2.0
C. 1394b
D. 1394a

A

B. USB 2.0

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Which of the following describes pairing multiple sticks of RAM to increase performance?

A. Hypertransport
B. Hyperthreading
C. Multi-channel
D. Double-sided

A

C. Multi-channel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Which of the following expansion slots is characterized by having an x16 speed?

A. CNR
B. PCI
C. PCIe
D. AGP

A

C. PCIe

Explanation:
The PCIe xXX is the amount of lanes the slot has. so x16 has 16 lanes, x8 has 8 lanes and so on. The physical slot on x4, x8, and x16 are all the same.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

A technician is tasked with adding an expansion card to connect an external device. Which of the following expansion cards would provide the FASTEST data transfer speeds?

A. IEEE 1394
B. USB 2.0
C. RS-232
D. EIDE

A

A. IEEE 1394

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

A user is looking to have a home theater PC built. Which of the following components should a technician include in this build?

A. TV tuner card
B. Video card with dual monitor output
C. USB 3.0 card
D. PCIe RAID controller

A

A. TV tuner card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

A user’s iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

A. Plug the phone into a known good charger
B. Remove and reseat the battery
C. Replace the screen glass assembly
D. Replace the battery and charge the phone

A

A. Plug the phone into a known good charger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Which of the following expansion slots can ONLY be found on a desktop computer?

A. PCI express
B. Express Card 34
C. Express Card 54
D. PCMCIA

A

A. PCI express

Explanation:
PCI Express slot is solely a desktop computer feature. The slot is on the motherboard that can be accessed easily. A laptop on the other hand has a compact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Which of the following should a technician do FIRST in the BIOS to set up drive encryption?

A. Enable eSATA support
B. Run built-in diagnostics
C. Enable TPM
D. Enable virtualization support

A

C. Enable TPM

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

A user reports that they walked away from their laptop for 30 minutes and when they came back the screen was very dim. The user tried moving the mouse and increasing the brightness setting, but neither worked. Which of the following should the technician do FIRST?

A. Plug in an external monitor to test the video card.
B. Run a check disk scan to verify there is no corruption.
C. Check if the laptop is now on battery power.
D. Have the LCD screen replaced with a known good screen.

A

C. Check if the laptop is now on battery power.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

A technician has a computer with three hard drives and wants to create a RAID array with parity. Which of the following RAID configurations should be installed?

A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10

A

C. RAID 5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Which of the following BEST represents a hardware requirement for building a PC that will specialize in being a Home Server? (Select TWO).

A. Virtualization support
B. Touch screen interface
C. Gigabit Ethernet
D. RAID array
E. Dual monitors
A

C. Gigabit Ethernet
D. RAID array

Explanation:
http://hardforum.com/showthread.php?t=1669200

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Peter, a technician, wants to create a PAN with his smart phone and laptop. Which of the following functions must be enabled on the laptop?

A. ICS
B. Virtualization
C. Bluetooth
D. Wireless

A

C. Bluetooth

42
Q

A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?

A. Printer PC is off network
B. Printer is low on toner
C. Printer needs to be restarted
D. Device drivers are corrupted

A

A. Printer PC is off network

43
Q

Which of the following display types is likely to draw the LEAST amount of power?

A. LCD
B. LED
C. CRT
D. Plasma

A

B. LED

44
Q

A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

A. IR
B. NFC
C. Hotspot
D. Lightning

A

C. Hotspot

45
Q

A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

A. The motherboard for any sign of swollen capacitors
B. The disk drive to determine if it is defragmented and operating properly
C. The embedded NIC to ensure it has the latest firmware and drivers
D. The RAM to confirm it is the correct type for the motherboard being used

A

A. The motherboard for any sign of swollen capacitors

46
Q

A brownout has occurred within a building. A technician is repairing a workstation which has a power light, but is not displaying anything on the screen and is not making any sounds during boot up. Which of the following should be used to further troubleshoot the workstation?

A. Loop back plug
B. POST card
C. Power supply tester
D. Multimeter

A

B. POST card

47
Q

Which of the following would a company use to limit traffic between subnets on a network?

A. Repeater
B. Bridge
C. Hub
D. Switch

A

B. Bridge

48
Q

Which of the following ratings describes a cable that is safe to run above a drop ceiling with open HVAC?

A. Plenum rated
B. CAT6 rated
C. STP rated
D. CAT5 rated

A

A. Plenum rated

49
Q

A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become more frequent. The technician recreates the problem and checks the printer logs for more information about the printer. Which of the following choices are MOST likely fixes to this problem? (Select TWO).

A. Clean and inspect the laser drum assembly
B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace parts
D. Replace the paper exit assembly switch
E. Clean and replace the paper out sensor
F. Clean the fuser cold roller and verify fuser operation

A

B. Clean and inspect the entire paper path

C. Use the printer maintenance kit to replace parts

50
Q

A brand new datacentre has been wired with all CAT6a wiring. A technician has been tasked to immediately install and boot up an already configured mission critical file server. Prior to turning the server on, the technician realizes that they had brought CAT5e patch cords by mistake. Which of the following should the technician do?

A. Install the CAT5e cable, boot the server and then return and replace it later.
B. Inform the customer and recommend temporarily using the CAT5e cable.
C. Install the CAT5e cable, document the installation and leave the premises.
D. Inform the customer that the server will be available as soon as a CAT6a cable is acquired.

A

B. Inform the customer and recommend temporarily using the CAT5e cable.

51
Q

Which of the following terms is MOST likely associated with a modem connection?

A. RJ-11
B. 802.11g
C. RJ-45
D. IEEE 1394

A

A. RJ-11

52
Q

Which of the following devices might need drivers installed so that it can be recognized by the operating system and function properly?

A. Speakers
B. Monitors
C. Scanners
D. Projectors

A

C. Scanners

Explanation:
Scanner is a peripheral device that needs drivers to function properly. A scanner will not be able to show the scanned page on the computer until it has the necessary files to transfer the data to a PC.

53
Q

Which of the following Internet connection types has the HIGHEST latency?

A. WiMAX
B. Satellite
C. Fiber
D. Dial-up

A

B. Satellite

54
Q

Which of the following cable types typically transmits the video from an analog security camera back to the CCTV system?

A. CAT5e
B. CAT6
C. RG-59
D. STP

A

C. RG-59

55
Q

A user, Peter, notices his laptop performance decreases while playing multimedia files. Which of the following would MOST likely increase performance?

A. Install a high-end graphics card with onboard memory.
B. Replace the sound card with a higher quality product.
C. Upgrade the CPU.
D. Increase SODIMM memory.

A

D. Increase SODIMM memory.

56
Q

Which of the following protocols is used to assign an IP address to a host?

A. FTP
B. ATAPI
C. DNS
D. DHCP

A

D. DHCP

57
Q

Which of the following BEST explains how the data rate is doubled in DDR RAM?

A. CPU clock speed is doubled
B. Uses 64-bit instead of 32-bit architecture
C. Memory clock speed is doubled
D. Data transfer on both clock edges

A

D. Data transfer on both clock edges

58
Q

Which of the following devices requires calibration as part of its installation?

A. Touch screen
B. Mouse
C. External HDD
D. Keyboard

A

A. Touch screen

59
Q

Peter, a technician, is asked to replace the LCD panel portion of a laptop screen. Upon removing the outside cover, Peter finds loose wires surrounding the LCD panel. Which of the following is the MOST likely purpose of these wires?

A. Reduces EMI for a clearer video picture
B. Wiring for an a Bluetooth adapter
C. Antennas for the wireless network card
D. Connections for a high performance video card

A

C. Antennas for the wireless network card

60
Q

Which of the following devices forwards any packet to all ports regardless of the packet address?

A. Bridge
B. Hub
C. Router
D. Switch

A

B. Hub

61
Q

Which of the following is an advantage of an IPv6 network?

A. Virtually unlimited number of network addresses
B. Backwards compatible with all network devices and operating systems
C. Less security concerns
D. Higher available speed

A

A. Virtually unlimited number of network addresses

62
Q

Which of the following is representative of a class C address type?

A. 10.15.1.4
B. 169.254.125.15
C. 172.20.15.5
D. 192.168.1.15

A

D. 192.168.1.15

Explanation:
http://en.wikipedia.org/wiki/Classful_network

63
Q

Which of the following protocols is used to translate fully qualified domain names into IP addresses?

A. LDAP
B. DNS
C. DHCP
D. SMTP

A

B. DNS

64
Q

Separator pads or rollers are designed to do which of the following?

A. Ensure proper spacing between the fuser assembly rollers and media
B. Ensure that only one page at a time enters the printing process
C. Provide spacing for different media types when loaded in the same printer
D. Provide even line spacing throughout the page during the printing process

A

B. Ensure that only one page at a time enters the printing process

Explanation:
http://www.fixyourownprinter.com/forums/laser/6852

65
Q

Which of the following Internet connection types would have the MOST available bandwidth and highest transmission speed?

A. DSL
B. Dial-up
C. Cable
D. Satellite

A

C. Cable

Explanation:
http://www.broadband.gov/broadband_types.html

66
Q

A technician is installing a processor upgrade onto an Intel 775 socket motherboard. Which of the following extra power connectors needs to be plugged in for the board to power on?

A. ATX 4-pin
B. Molex
C. PCIe 6-pin
D. PCIe 8-pin

A

A. ATX 4-pin

Explanation:
An ATX 4-pin power connector is needed for Intel 775 socket motherboard. The ATX 4-pin is a standard for Intel 775 socket motherboards.

67
Q

A technician is asked to install a PC for Emily, a new user. Emily will be performing all of her work on a remote server. Which of the following will MINIMIZE local resource utilization?

A. Thick Client
B. CAD Workstation
C. Virtualization Workstation
D. Thin Client

A

D. Thin Client

68
Q

A technician is building a gaming computer for a client. The computer will have a 6-core processor, 16GB memory, and a high-end graphics card that takes up 2 slots on the motherboard. Which of the following power supply wattages would be BEST to install for this system?

A. 200W
B. 300W
C. 400W
D. 500W

A

D. 500W

69
Q

Which of the following laptop accessories would MOST likely be used to support multiple displays when the laptop hardware does not have multiple video outputs?

A. Docking station
B. VGA to DVI converter
C. Adjustable monitor arm
D. PCMCIA card

A

A. Docking station

Explanation:
http://en.wikipedia.org/wiki/Docking_station

70
Q

A technician receives a maintenance kit in the mail for a printer. The maintenance kit contains a fuser, a pickup roller, and four paper rollers. Into which of the following types of printers should this maintenance kit be installed?

A. Impact
B. Laser
C. Thermal
D. Inkjet

A

B. Laser

71
Q

When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled?

A. Contrast
B. Brightness
C. Display
D. Bluetooth

A

C. Display

72
Q

A Windows 7 user has documents spread throughout multiple hard drives and wishes to organize and search them in one panel. Which of the following features should they be shown?

A. Windows Explorer
B. My documents
C. Windows Desktop Search 4.0
D. Libraries

A

D. Libraries

73
Q

Which of the following memory types is shown in the graphic provided?

A. RIMM
B. RAMBUS
C. SIMM
D. SO-DIMM

A

D. SO-DIMM

Explanation:
http://www.wiredzone.com/Supermicro-MEM-DR380L-HL01-ES13-8GB-DDR3-PC3-10600-(1333MHz)-204p-SODIMM~10022246~0.htm

74
Q

Which of the following ports MUST be open to connect to a PC using RDP?

A. 21
B. 80
C. 443
D. 3389

A

D. 3389

Explanation:
http://support.microsoft.com/kb/306759

75
Q

Which of the following is a clear characteristic of an IPv6 Internet address?

A. 32 bit length
B. APIPA compatibility
C. 128 bit length
D. 64 bit length

A

C. 128 bit length

76
Q

Emily, a technician, is asked to immediately fix a CEO’s tablet that is not connecting to the network, and she realizes it is missing its static IP settings. When she returns to her desk with the tablet to research the correct settings, the CEO comes over and berates her for walking away with the equipment. Which of the following is the BEST way to handle this situation?

A. Hand the tablet back unfixed so the CEO is immediately appeased.
B. Politely explain the reason for removing the tablet and return it after inputting the settings.
C. Complete the settings fix before handing the tablet to the CEO, then immediately inform her Manager.
D. Calmly explain why she was correct for taking the tablet.

A

B. Politely explain the reason for removing the tablet and return it after inputting the settings.

77
Q

Replacing which of the following laptop components may also replace the power inverter board?

A. PCMCIA slot
B. LCD screen
C. Hard drive
D. WLAN card

A

B. LCD screen

78
Q

A technician installs three hard drives into a computer. The user would like the drives configured such that the RAID array has the best write performance and if one of the drives were to fail the user would still have a fully operational PC. Which of the following RAID types should the technician configure?

A. 0
B. 1
C. 5
D. 10

A

C. 5

79
Q

Which of the following external ports would a technician use to connect a keyboard? (Select TWO).

A. eSATA
B. IEEE 1394
C. USB
D. PS/2
E. VGA
A

C. USB

D. PS/2

80
Q

Which of the following cables can transmit Gigabit speeds? (Select TWO).

A. CAT3
B. CAT4
C. CAT5
D. CAT5e
E. CAT6
A

D. CAT5e

E. CAT6

81
Q

Which of the following expansion slots uses a serial connection?

A. PCI
B. PCI-X
C. PCIe
D. AGP

A

C. PCIe

Explanation:
http://en.wikipedia.org/wiki/PCI_Express#Serial_bus

82
Q

Emily, a business traveler, calls her company’s help desk reporting that she cannot connect to the hotel’s Internet. Which of the following is the FIRST troubleshooting step the help desk technician should advise?

A. Verify Wi-Fi is enabled
B. Check the proxy settings
C. Contact the hotel’s front desk
D. Boot into Safe Mode

A

A. Verify Wi-Fi is enabled

83
Q

A technician is installing a new laser printer on a workstation that has Windows 7 Professional x86 installed. Which type of printer driver is needed to complete the installation?

A. 16-bit
B. 32-bit
C. 64-bit
D. 86-bit

A

B. 32-bit

Explanation:
http://blogs.technet.com/b/askperf/archive/2010/01/19/print-driver-installation-on-32-bit-versus- 64-bit-servers.aspx

84
Q

Which of the following devices would need to be configured to block specific ports and protocols from entering the network?

A. Bridge
B. Firewall
C. Port replicator
D. Gateway

A

B. Firewall

85
Q

A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?

A. The TV cable is connected to the FM/AM input.
B. The TV tuner card does not support HD channels.
C. The TV tuner card is not properly seated.
D. The cable signal is too weak.

A

A. The TV cable is connected to the FM/AM input.

86
Q

Which of the following RAM types is used if it is labeled as 4 GB PC1333?

A. RAMBUS
B. DDR3
C. SDIMM
D. SIM

A

B. DDR3

87
Q

Which of the following enables touch functionality on a laptop display?

A. IPS
B. Digitizer
C. Inverter
D. OLED

A

B. Digitizer

88
Q

Which of the following commands can be used to verify the gateway IP address on a local computer?

A. net use
B. telnet
C. ping
D. ipconfig

A

D. ipconfig

89
Q

A video adapter typically has which of the following connector types?

A. eSATA
B. HDMI
C. DB-9
D. RS-232

A

B. HDMI

90
Q

The MAXIMUM transfer rate of eSATA is:

A. 1.54 Mbps.
B. 2.0 Gbps.
C. 3.0 Gbps.
D. 480 Mbps.

A

C. 3.0 Gbps.

Explanation:
http://en.wikipedia.org/wiki/Serial_ATA

91
Q

An end user requires a computer to support computer aided drafting and computer aided modeling. Which of the following component packages should a technician recommend to the end user?

A. Powerful processor, high-end graphics card, and maximum RAM
B. File streaming, printer sharing, and a RAID array
C. Surround sound audio, compact form factor, HDMI output
D. Processor and RAM that meets minimum Windows requirements

A

A. Powerful processor, high-end graphics card, and maximum RAM

Explanation:
Since AutoCAD and computer aided modeling requires more muscle to do the renderings, you need a powerful processor, lots of RAM and an expensive high end graphics card to support the software.

92
Q

A user would like to buy a new computer and will eventually add several more hard drives and possibly a second video card. Which of the following form factors should be recommended?

A. ITX
B. Micro-ATX
C. Mini-ITX
D. ATX

A

D. ATX

93
Q

A technician has replaced the NIC in a computer running Windows 7 Professional and has properly installed the device driver. The computer indicates the card has network connectivity, but the technician is unable to access the Internet. Which of the following should the technician do NEXT to finish the NIC installation?

A. Change the computer and DNS server’s IP addresses in the Action Center
B. Use ipconfig to check the current settings and Network Connections to make changes
C. Assign the NIC an APIPA address using ipconfig and the network setup wizard
D. Reboot the computer and configure the necessary network settings in the BIOS

A

B. Use ipconfig to check the current settings and Network Connections to make changes

94
Q

A new server has recently been purchased and needs to have the RAID configured for its four drives. Which of the following RAID levels would be set up to provide the BEST performance and data protection?

A. 0
B. 1
C. 4
D. 5

A

D. 5

95
Q

Which of the following is the MOST important aspect of the chain of custody?

A. Reporting
B. Preservation
C. Observation
D. Documentation

A

D. Documentation

96
Q

Laser printers and thermal printers both use a heating element to function. Which of the following differentiates them?

A. Laser printers require a liquid pigment.
B. Thermal printers use device specific stock.
C. Laser printers do not require thermal toner.
D. Thermal printers utilize refillable heat toner.

A

B. Thermal printers use device specific stock.

97
Q

Which of the following cables uses both the T568A and T568B standards?

A. Ethernet
B. Fiber
C. Coaxial
D. HDMI

A

A. Ethernet

Explanation:
http://www.ertyu.org/steven_nikkel/ethernetcables.html

98
Q

Thermal paste is used with which of the following components?

A. Fan
B. Heat sink
C. Motherboard
D. RAM

A

B. Heat sink

Explanation:
http://www.techpowerup.com/articles/overclocking/134

99
Q

Which of the following needs to be configured on a wireless router to allow specific client machines to connect?

A. Port forwarding
B. WPS
C. MAC filtering
D. DMZ

A

C. MAC filtering

Explanation:
http://compnetworking.about.com/cs/wirelessproducts/qt/macaddress.htm

100
Q

Which of the following will provide the FASTEST boot times for a laptop user?

A. Solid state drive
B. High capacity battery
C. eSATA hard drive
D. Increased RAM

A

A. Solid state drive

Explanation:
http://www.pcmag.com/article2/0,2817,2404258,00.asp