Exam 2 - Supply Chain Management

Question 1

Supply chain

Answer 1

consists of a sequence of firms that perform activities required to create and deliver a product or service to consumers or industrial users.
The real way that firms are linked are with transportation but especially with information

Question 2

Supply chain outsourcing of logistics

Answer 2

Material handling and warehouse cost
Transportation costs
Stockout costs
Inventory cost
Order processing costs

Question 3

Service/cost tradeoffs

Answer 3

A. Balancing Act
b. Total Logistics Cost Factors
i.    Materials handling and warehousing
ii.    Order Process
iii.    Inventory
iv.    Stock Out
v.    Transportation
C. Customer Service Factors
i.    Time
ii.    Dependability
iii.    Communication
iv.    Convenience

Question 4

Four components of customer service

Answer 4

1. Dependability
2. Time
3. Convenience
4. Communication

Question 5

Transportation

Answer 5

Transportation
Government regulation
Fuel prices
Other trends

Question 6

Inventory

Answer 6

i. Systems (JIT’s, QR’s, ECR’s)
1. JIT – Just in Time
2. QR – Quick Response
3. ECR – Efficient Consumer Response
ii. Interest rates

Question 7

Warehousing

Answer 7

Labor (Safety, L&D)
1. L&D – Loss and Damage 
Automation (ASRS, RFID)
1. ASRS – Automated storage and retrieval systems
2. RFID – Radio Frequency Identification

Question 8

5 Transport modes

Answer 8

Pipelines
Air
Rail
Truck
Boat

Question 9

Intermodal Transportation

Answer 9

Combining two or more modes

Truck trailers on railcars

Question 10

Materials handling

Answer 10

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Question 11

pipelines

Answer 11

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