Exam 2 - Marketing Channels Flashcards

1
Q
  • Consumer Markets
A
Consumer
When the product goes directly to the consumers
Direct marketing
Agent
Works like wholesalers
They don’t take titles to question
Jobber
Wholesalers
Direct distribution
No middleman
Indirect distribution
Middleman
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2
Q

Business Markets

A

More concentrated
Has a direct channel internet, phone, etc
Usually a sales force calling the customers
Operates similar as the consumer distribution channel
Except: no more retailers (Everything is at the wholesaler level)
Channels are shorter and simpler for business
Concentrated markets not selling to consumers but to businesses
Businesses would mix and match
Channels used for certain customers
1.Direct marketing for key accounts
2.Wholesalers for other accounts, and etc..

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3
Q
  • Middleman terminology (specific)
A

Intermediaries
Wholesalers originally sell to retailers (been replaced by the WalMart channel where wholesalers buy direct from manufacturers and sell directly to consumers) aka middleman or intermediary

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4
Q
  • Channel flows
A
Product
Title
Negotiation
Promotion
Information
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5
Q

Title

A

Title to the goods (Who as inventory on their books)

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6
Q

Negotiation

A

Buying and selling

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7
Q

Promotion

A

Anything marketers do

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8
Q

Intensive

A

Convenience goods

Toothpaste

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9
Q

Selective

A

Shopping goods
Clothes
Average car

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10
Q

Exclusive

A

Exclusive goods

expensive car

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11
Q
  • VMS: three types
A
  1. Administred
  2. Contractual
  3. Corporate
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12
Q

Administered

A

weak, informal vertical marketing system
Weakest system
Use to incentive to motivate the channel
1. Don’t change any of the organizational structure

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13
Q

Contractual

A
Keep in control of the contract
Several types of contractual
Fastest growing part of vertical
Sometimes legal issues
franchises, retailer co-op
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14
Q

Corporate

A

very strong and formal vertical marketing system

  1. A change in ownership
    a. A manufacturer owning a retailer
    b. Buy out stores, buy stocks, buy debt
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15
Q
  • Contractual VMS: three types
A
franchises, retailer co-op
Keep in control of the contract
Several types of contractual
Fastest growing part of vertical
Sometimes legal issues
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16
Q
  • Franchising: rationale and terminology

Rationale

A

Expand your distribution system… with someone else’s money

17
Q
  • Franchising: rationale and terminology

Terminology

A

Product

Services

18
Q

Product

A

Toyota
Coca Cola
Soft drinks and car dealers are the two main products
Late 1800s

19
Q

Services

A

Big growth has been in services
Supercuts
1940-1950s

20
Q
  • Creston video
A

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