Essential Skills and Job requirements Flashcards
- Knowledge of Information Management best practice,
Information Management Knowledge:
* Made sure different systems could share data smoothly and securely while staying compliant with regulations.
Regularly updated information management practices to keep up with changing rules and business needs.
- Experience of managing a diverse and transient team
Managed a remote, international team of Implementation Experts located across the UK, Ireland, and other global regions.
Worked with on-site engineers, client staff, and support teams to deliver service outcomes, adapting my leadership style to accommodate different working cultures, time zones, and communication needs.
*Strong communicator, both written and verbally, including formal written reports.
Clear and structured verbal communication in team meetings, workshops, and stakeholder engagement.
Effective written communication, from follow-up emails and formal proposals to comparative reports and technical documentation.
Confidence in adapting your message for different audiences (technical teams, senior managers, external contractors, and end users).
*Has experience working with a wide network of stakeholders.
I have proven experience working with a wide network of stakeholders, including internal teams, contractors, senior leaders, and external suppliers. I’ve led cross-functional projects requiring close collaboration across departments, gathered input from diverse users, and maintained regular communication to ensure alignment, compliance, and successful outcomes.
*Proactively manages their own and team’s priorities
I proactively manage both my own and my team’s priorities by setting clear objectives, using tools like agile boards and project schedules, and regularly reviewing progress against milestones. I adapt plans quickly in response to emerging risks or shifting demands, ensuring resources are allocated effectively and team efforts stay focused on delivering key outcomes.
- Working knowledge of IT.
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What Knowledge do you have of JSP 464
I understand this is about ensuring personnel and their families are treated fairly and with respect and provided with high quality subsidised accomodation.
Job specification asks for experience in:
Contract Management
*Developing, leading and maintaining a pro-active partnering relationship with contract staff to ensure a quality service and value for money service is provided.
Worked closely with contractors across 13 holiday parks, managing maintenance, repairs, and IT upgrades.
Built strong relationships with third-party providers for services such as payment systems, booking platforms, and security infrastructure.
Regularly evaluated supplier performance, ensuring that services were delivered on time, met required standards, and provided value for money.
Collaborated with facilities and housekeeping teams, introducing software tools that improved scheduling and service quality — a clear example of partnering with internal and external stakeholders to deliver efficient, value-driven operations.
Job specification asks for experience in
*Overseeing regular meetings with accommodation teams, to meet data gathering requirements and requests from staff of the FM for management and financial information
I have overseen regular meetings with accommodation, IT, and facilities teams to review operational performance, gather data, and address service delivery issues. At Aria Resorts, I conducted site visits and team meetings to collect key information on maintenance, cleaning schedules, and guest services, which I used to support management reporting and inform financial decisions. I ensured that accurate, timely data was shared with senior leaders and contractors to maintain high standards and compliance.
Knowledge of
Managing SLA’s
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Job Specification:
Audit all units to check for entitlement IAW DIA Office guidance.
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Act as the Naval Base Intelligent Customer for services provided by the Facilities Managers (Sodexo Help desk). This role is responsible for authorisation of KPIs for Accommodation Services and maintenance and cleaning,
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data protection and GDPR.
Protected sensitive data using strong security measures like encryption, secure servers, and two-factor authentication on mobile devices.
Followed GDPR rules by clearly organizing data and handling personal information carefully, especially in systems like EPOS, Wi-Fi access, and CCTV.
