Seeing the bigger picture Flashcards
What was the main focus of the governance issued during Covid for hospitality outlets?
To ensure safety while complying with GDPR regulations
This guidance aimed to encourage safe holidays in the UK.
What was my role in relation to the strategic business vision during Covid?
To ensure alignment with the vision of encouraging safe holidays while complying with regulations
This included adapting to changing guidelines and business needs.
Who did I meet with to discuss the impact of changing guidelines on the business?
The Restaurant Director
This meeting aimed to understand the effects on his team and customers.
What did I develop to address the business requirements for an online ordering system?
Technical standards for potential providers
These standards were meant to adapt to the changing climate and business needs.
What issues did I discuss with potential providers regarding the online ordering system?
Physical distancing and reduced resourcing capacity
It was important for providers to understand these challenges.
What specifications did I clarify needed to be met by the app developed for the business?
Compatibility with Android/iOS devices and real-time reporting
The app should cater to a diverse customer base and track purchase history.
What system did the company invest in as a result of the project?
An EPOS app system
This system enabled contactless orders and payments, enhancing customer satisfaction.
Fill in the blank: The project aimed to identify a future proof system that would cater for _______.
[diverse staff and customer needs]
True or False: The EPOS app system allowed customers to place orders without physical contact.
True
What was the outcome/result of this piece of work.
This resulted in staff and customers remaining safe with outlets open and profitable aligning with the Government Direction/GDPR regulations.
This app continues to be used within the business demonstrating its long-term value.
