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ENGRNG MAN > ENUMERATION > Flashcards

ENUMERATION Flashcards

1
Q

STAFFING PROCEDURE

A
  1. Human Resource Planning
  2. Recruitment
  3. Selection
  4. Induction and Orientation
  5. Training and Development
  6. Performance Appraisal
  7. Employment decision
  8. Separation
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2
Q

HUMAN RESOURCE PLANNING ACTIVITIES

A
  1. Forecasting
  2. Programming
  3. Evaluation and Control
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3
Q

METHODS OF FORECASTING

A
  1. TIME SERIES METHOD
  2. EXPLANATORY OR CASUAL MODELS
  3. MONITORING METHODS
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4
Q

3 MAJOR TYPES OF EXPLANATORY MODELS

A
  1. Regression Model
  2. Econometric Models
  3. Leading Indicators
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5
Q

SOURCE OF APPLICANTS

A
  1. Organizations Current Employees
  2. Newspaper Advertising
  3. Schools
  4. Referrals From Employees
  5. Recruitment Firms
  6. Competitors
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6
Q

WAYS OF DETERMINING THE QUALIFICATIONS OF A JOB CANDIDATE

A
  1. Application Blanks
  2. references
  3. Interviews
  4. Testing
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7
Q

TYPES OF TEST

A
  1. Psychological Test
    a) Aptitude Test
    b) Performance Test
    c) Personality Test
    d) Interest Test
  2. Physical Examination
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8
Q

TRAINING PROGRAM FOR NON-MANAGERS

A
  1. On-The-Job-Training
  2. Vestibule school
  3. Apprenticeship Program
  4. Special Courses
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9
Q

TRAINING PROGRAM FOR MANAGERS

A
  1. In-Basket
  2. Management Games
  3. Case Studies
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10
Q

METHODS OF DEVELOPING INTERPERSONAL COMPETENCE OF THE MANAGER

A
  1. Role-Playing
  2. Behavior Modeling
  3. Sensitivity Training
  4. Transactional Analysis
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11
Q

METHODS OF ACQUIRING KNOWLEDGE ABOUT THE ACTUAL JOB

A
  1. On-The-Job-Experience
  2. Coaching
  3. Understudying
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12
Q

ORGANIZATIONAL KNOWLEDGE

A
  1. Position Rotation
  2. Multiple Management
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13
Q

WAYS OF APPRAISING PERFORMANCE

A
  1. Rating Scale Method
  2. Essay Method
  3. Management by Objectives Method
  4. Assessment Center Method
  5. Checklist Method
  6. Work Standard Method
  7. Ranking Method
  8. Critical-Incident Method
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14
Q

EMPLOYMENT DECISION

A
  1. Monetary Rewards
  2. Promotion
  3. Transfer
  4. Devotion
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15
Q

FUNCTIONS OF COMMUNICATION

A
  1. Information Function
  2. Motivation Function
  3. Control Function
  4. Emotive Function
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16
Q

COMMUNICATION PROCESS

A

-DEVEOP AN IDEA
-ENCODE
-TRANSMIT
-RECIEVE
-DECODE
-ACCEPT
-USE
-PROVIDE FEEDBACK

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17
Q

FORMS OF COMMUNICATION

A
  1. Verbal
    -oral
    -written
  2. Non-Verbal
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18
Q

BARRIERS OF COMMUNICATION

A
  1. Personal Barriers
  2. Physical Barriers
  3. Semantic Barriers
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19
Q

OVERCOMING BARRIERS IN COMMUNICATION

A
  1. use feedback
  2. repeat message
  3. use multiple channels
  4. use simplified language
20
Q

TECHNIQUES FOR COMMUNICATING IN ORGANIZATIONS

A

-DOWNWARD COMMUNICATION
-UPWARD COMMUNCATION
- HORIZONTAL COMMUNICATION

21
Q

TECHNIQUES USED IN DOWNWARD COMMUNICATION

A
  1. Letters
  2. Meetings Telephones
  3. Manuals
  4. handbooks
  5. newsletters
22
Q

TECHNIQUES USED IN UPWARD COMMUNICATION

A
  1. formal grievance procedure
  2. employee attitudes and opinion survey
  3. suggestion system
  4. open-door policy
  5. informal gripe session
  6. task forces
  7. exit interview
23
Q

MANAGEMENT INFORMATION SYSTEM

A

1.MANUFACTURING
2.FINANCE
3.ENGINEERING
4.MARKETING
5.PERSONNEL
6.RESEARCH AND DEVELOPMENT

24
Q

PURPOSES OF MANAGEMENT INFORMATION SYSTEM

A
  1. to provide basis
  2. to automate routine clerical operation
    3.to assist managers
    4.to provide information
25
Q

FACTORS CONTRIBUTING TO MOTIVATION

A
  1. willingness to do a job
  2. self-confidence in carrying a task
  3. needs satisfaction
26
Q

THEORIES OF MOTIVATION

A
  1. Maslow’s Needs Hierarchy Theory
  2. Herzberg’s two-factor Theory
  3. Expectancy Theory
  4. Goal Setting Theory
27
Q

MASLOW’S HIERARCY OF NEEDS

A
  1. Physiological Needs
  2. Security Needs
  3. Social Needs
  4. Esteem Needs
  5. Self-actualization Needs
28
Q

SATISFIERS OR MOTIVATION FACTORS

A

achievement
recognition
work itself
responsibility
advancement and growth

29
Q

DISSATISFIERS OR HYGIENE FACTORS

A

company policy and administration
supervision
relationship with peers
relationship with supervisor
work conditions
salary
personal life
status security

30
Q

COMPONENTS OF GOAL SETTING MODEL

A
  1. goal content
  2. goal commitment
  3. work behavior
  4. feedback aspect
31
Q

TECHNIQUES OF MOTIVATION

A
  1. motivation through job design
  2. motivation through rewards
  3. motivation through employee participation
  4. other motivation technique for diverge work force
32
Q

REMEDIES FOR FITTING PEOPLE TO JOB

A

-realistic job preview
- job rotation
- limited exposure

33
Q

FITTING JOBS TO PEOPLE

A
  • job enlargement
    -job enrichment
34
Q

motivating through rewards

A

EXTRINSIC
INTRINSIC REWARDS

35
Q

SPECIFIC ACTIVIES IDENTIFIED WHERE EMPLOYEES MAY PARTICIPATE

A
  1. setting goals
  2. making decisions
  3. solving problems
  4. designing and implementing organizational changes
36
Q

APPROACHES TO PARTICIPATION

A
  1. Quality Control Circle
  2. Self-managed teams
37
Q

OTHER MOTIVATION TECHNIQUES

A

flexible work schedule
family support services
sabbaticals

38
Q

BASES OF POWER

A
  1. legitimate power
  2. reward power
  3. coercive power
  4. referent power
  5. expert power
39
Q

TRAITS OF EFFECTIVE LEADERS

A
  1. high level of personal drive
  2. the desire to lead
  3. personal integrity
  4. self-confidence
  5. analytical ability or judgement
  6. knowledge of company, industry, and technology
  7. charisma
  8. creativity
  9. flexibility
40
Q

LEADERSHIP SKILLS

A
  1. technical skills
  2. human skills
  3. conceptual skills
41
Q

WAYS LEADERS USES POWER

A
  1. autocratic leaders
  2. participative leader
  3. free-rein leaders
42
Q

WAY LEADERS APPROACH PEOPLE

A
  1. POSITIVE LEADERSHIP
  2. NEGATIVE LEADERSHIP
43
Q

LEADERS ORIENTATION TOWARD TASKS AND PEOPLE

A
  1. employee orientation
  2. task orientation
44
Q

CONTIGENCY APPROACHES TO LEADERSHIP STYLE

A
  1. Fiedler’s contingency model
  2. Hersey’s and Blanchard’s Situation Leadership Model
  3. Path-goal model of Leadership
  4. Vroom’s Decision Making Model
45
Q

LEADERSHIP STYLES APPROPRIATE FOR VARIOUS MATURITY LEVEL OF SUBBORDINATES

A

STYLE 1: Directing
STYLE 2: Coaching
STYLE3: Supporting
STYLE 4: Delegating

46
Q

LEADERSHIP STYLES WHICH MAY BE USED BY PATH-GOAL PROPONENTS

A
  1. Directive Leadership
  2. Supportive Leadership
  3. Participative leadership
  4. Achievement-oriented Leadership
47
Q
A

ENGRNG MAN (6 decks)

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