entrep lesson 4-5 Flashcards
the process of gathering, analyzing and interpreting the information about the products or the services to be offered for sale to the potential consumers in the market
market research/marketing research process
methods to collect data in market research
surveys, focus group discussion, interviews
is the most valuable tool of any type of research study. Inaccurate data collection may cause mistakes and ultimately lead to invalid results
data collection
are the most common way to gather primary research with the use of questionnaires or interview schedule. These can be done via direct mail, over the phone, internet (e.g. Google) or email, face-to-face or on
Web
surveys
guidelines in constructing research questionnaires
1Keep it simple as possible.
2Make sure it is clearly appealing and easy to read.
3Cluster or block related questions.
4Move from complex questions to more specific questions.
5Make sure questions are concise and easily understood.
6Avoid questions that are difficult to answer.
7Make sure any response scales used are consistent with categories that are mutually exclusive
is one of the most reliable and credible ways of getting relevant information from target
customers. It is typically done in personal between the researcher/ entrepreneur and a respondent where the
researcher asks pertinent questions that will give significant pieces of information about the problem that he will
solve
interview
are the traditional method of conducting an interview. It allows the researcher to establish relationship with potential participants and therefore gain their cooperation.
personal interviews
are less expensive and less time consuming, but the disadvantages are that the response rate is not as high as the face-to- face interview, but considerably higher than the mailed questionnaire
telephone interviews
is an excellent method for generating and screening ideas and concepts. It can be a moderated group interviews and brainstorming sessions that provide information on user’s needs and behaviors.
focus group discussion (FGD)