Emotional intelligence Flashcards

1
Q

Recognize, understand, and deal with emotions of self and others….?

A

Emotional intelligence

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2
Q

state the difference between intellect and emotional intelligence?

A

intellect or intelligence = fixed
EMOTIONAL intelligence = can be developed

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3
Q

Use and manage emotions for constructive purposes?

A

LE emotional intelligence

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4
Q

Emotions are generated in the ____ system?

A

Limbic

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5
Q

do you think emotionally or rationally first?

A

Emotionally

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6
Q

Plasticity means what?

A

New neurological pathways made from exhibiting change.

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7
Q

Even if you can’t control the outcome, you CAN control your ___?

A

Reaction.

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8
Q

the four domains are…?

A
  1. Self- Awareness
  2. Self- Management
  3. Social Awareness
  4. Relationship Management
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9
Q

concerns KNOWING
one’s internal states,
preferences,
resources, and
intuitions…?

A

Self awareness

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10
Q

MANAGING ones’ internal
states, impulses, and
resources.

A

self management

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11
Q

handle
relationships and
AWARENESS of others’
feelings, needs, and
concerns.

A

Social awareness

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12
Q

domain that includes skill at inducing
desirable responses in
others.

A

relationship management

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13
Q

Witch of the two domains are included in Personal Competence?

A

Self awareness
Self management

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14
Q

What to domains are included in social competence?

A

social awareness
relationship management

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15
Q

Recognizing one’s
emotions,Knowing one’s
strengths, and sense of one’s
self-worth are skills under_____? (which domain)

A

Self Awareness

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16
Q

Self-Control, Transparency/
Trustworthiness, Conscientiousness, Adaptability, and Initiative are all skills that fall under (domain)?

A

self management

17
Q

empathy, organizational awareness, service orientation, fall under what domain?

A

social awareness

18
Q

developing others, inspirational leadership, change catalyst, influence, conflict management fall under what domain?

A

relationship management

19
Q

A person must have control over his/her emotions to utilize the…?

A

thinking or rational portion of the brain

20
Q

domain with skill that helps us monitor our behavior and better understand our motives and
ourselves.

A

self awareness

21
Q

under stress, we are more likely to respond from the _____ system.

A

Limbic (emotional…fight or flight)

22
Q

how we think, and how we feel create….?

A

behaviors

23
Q

requires effective communication between emotional and rational centers of the brain…?

A

emotional intelligence

24
Q

self reflect/psychometric testing, journaling, observing others, are al…?

A

self aware improvement exercises

25
Q

what i see..?

A

recognition

26
Q

what i do…?

A

regulation

27
Q

self awareness and self management?

A

personal competence

28
Q

social awareness, relationship management?

A

social competence

29
Q

Adherence to moral and ethical
principles; soundness of moral character;
honesty

A

integrity

30
Q

Public trust is linked to citizen’s

A

perception

31
Q

strive to meet or exceed goals, a standard of excellence

A

achievement orientation

32
Q

The ability to assess and initiate things
independently.

A

initiative

33
Q

the quality of
being able to adjust to new
conditions.

A

adaptability

34
Q

taking responsibility for your performance, and
making sure that it matches up to your ability and your values

A

conscientiousness

35
Q
A